ConnectWise ScreenConnect Pricing
SS
Steve Schick
Technology and Logistics Director at a media company with 501-1,000 employees
ConnectWise Control is not an overly expensive tool.
When I first bought it 10 years ago, I paid about $4,000 for a one-time license for unlimited connections. The price has gone up over the years, but the current pricing only costs us $35 a year for each license. We're a small team, so we're on a very, very basic plan and we've only got four licenses. Pricing for this solution is reasonable.
I found the invoice for this solution and it's $840, so the $35 was actually per month. It's the per month charge. It's reasonable. If somebody uses it once a month, it more than paid for what we would've had to do for going out. Literally, the team's in there all the time. Not a day goes by that everybody hasn't used it.
I don't recall any additional fees on top of the licensing cost. There are different licensing models and you get more features depending on the model.
Because of our size, there's a free version that I use for my home, which is great. When you sign up, you get the free trial and all the bells and whistles. In a larger organization, whether in the public or private sector with multiple departments and a number of buildings, they may benefit from that. For the most part, I don't know if there's anything additional that you would really need. It's just bells and whistles.
View full review »The price is very reasonable. Initially, it was a little bit expensive; however, then year to year, it's extremely reasonable to use.
View full review »ME
Matt Ellery
Principal Consultant at Ellnet
I download the product for free with ConnectWise RMM's license.
Buyer's Guide
ConnectWise ScreenConnect
April 2024
Learn what your peers think about ConnectWise ScreenConnect. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
MS
reviewer1228086
SA at a university with 1,001-5,000 employees
We pay an annual licensing fee.
View full review »VD
Vladislavs Dmuhovskis
IT System and Network Administrator at a maritime company with 10,001+ employees
Four years ago, when we bought it, it was the cheaper side and we had a new license and we got good discounts. We might have originally had a 50% discount due to the fact that we had licensing previously. For some products, if you have, for example, a subscription, this license is valid for two years or one year, and then you must pay full price after that. ConnectWise has the benefit of, when renewing a license, getting quite large discounts.
The price is definitely affordable. It's not licensed for the number of end users. It is licensed based on the number of support technicians that will be using it concurrently. It is an extremely well-priced solution compared to many of the others in the market.
There's only standard pricing that we pay per technician and that's it. There are no additional costs.
I'd rate the affordability ten out of ten.
View full review »We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
View full review »We pay $85 per month for each user for a ConnectWise package with multiple solutions.
View full review »Reasonable. It wasn’t too high that I wanted to look for alternatives, and not too cheap to make we wonder about it’s stability.
View full review »RS
Robert Shofkom
Senior IT and Telecommunications Consultant Extraordinaire~ at a tech services company
For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point.
View full review »RH
ITManage9068
IT Manager
I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward.
View full review »This is a premium price but is worth it given the responsiveness of the app.
View full review »PC
Paul Christian
Owner
It is priced fairly.
Make sure you have enough licensing for all the techs that you have. I am just a one-man show. It is pretty simple for me, as I just need one.
View full review »MM
SeniorMaf57a
Senior Marketing Analyst at a comms service provider with 10,001+ employees
It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android.
View full review »AW
Andy Warner
IT Manager
I feel the product's pricing is a good value for ScreenConnect.
View full review »You only need to license your concurrent support agents. We also recommend that you integrate ConnectWise Control with your internal identity providers to ensure that your access to ConnectWise Control is managed by your organisational security frameworks.
View full review »RF
Reviewer872712
Works at a tech company
Their licensing model is good, their pricing model is good, their service is good, bandwidth is excellent. They're consistent.
View full review »The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions.
View full review »The product's price is a good value. At first, we switched because of the better price but now we are are using this product happily.
View full review »SA
Sanjay Ahluwalia
Manager of Implementation and Support
Negotiate. Ask for a trial period.
View full review »Compared to what's out there the pricing is probably a good value.
View full review »Pricing and options were straightforward and cost effective for our needs.
View full review »Unless you are a one person operation and doing one thing at a time, start with the standard license.
View full review »In terms of pricing, this has been the most affordable, reliable and convenient remote assistance software/service that I have come across. There is a number of cheaper guys out there, but with the backing of ConnectWise, you know that you are in good hands.
View full review »The fee for the number of seats is very fair and actually cheaper than some of their competitors.
View full review »I haven't advised others yet, but have found it great for my uses.
View full review »Pricing is fair for Control and the licensing is simple.
Automate is brutally overpriced and the licensing term is something I would never enter into again. I am counting the days until I can dump the Automate software.
View full review »Good price and works well.
View full review »Buyer's Guide
ConnectWise ScreenConnect
April 2024
Learn what your peers think about ConnectWise ScreenConnect. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.