ConnectWise Manage Primary Use Case

Mitchell Fitzpatrick
Junior Engineer at a tech services company with 11-50 employees
We use this solution for several use cases. For example, it is used for our entire procurement area and ordering all of our stock on hand. It is used for ordering smartphones and smart devices. We also use it for managed services because we provide IT services to clients. It receives and manages bulk tickets from a variety of different clients. Essentially, it is our ticketing and CRM system. View full review »
System Engineer at PCPlus Networks
Supporting managed clients in all aspects of IT issues and using the dispatch portal for scheduling agendas. View full review »
Find out what your peers are saying about ConnectWise, ServiceNow, Samanage and others in Help Desk Software. Updated: October 2020.
442,041 professionals have used our research since 2012.