ConnectWise PSA Use of Solution

JR
Help Desk Manager at MYERS NETWORK SOLUTIONS

I worked on the help desk many years ago, and I stepped away for about 12 years to focus more on network activity. I was working for a network provider help desk. Because I did a lot of scripting myself, I ended up developing tools to evaluate their product. So I was away from desktop support for about 12 years. During that time some of the solutions changed hands from company to company. I left that company and decided that I really like doing desktop support. I sought a job in that field. I'm not very mobile anymore, but I can work from home and have a dozen machines here. 

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Sean Saeb - PeerSpot reviewer
Partner and CIO at Caspian IT Group

I have been using ConnectWise Manage for a year and a half.

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Samuel Torres - PeerSpot reviewer
Support Engineer Tier II at Security First IT

I have been using ConnectWise PSA for one and a half years. At present, I use the latest version.

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RB
IT Support Specialist at a tech services company with 11-50 employees

We have been using ConnectWise Manage for two years.

We are using the latest version.

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CW
VoIP Network Engineer at Infinet Solutions

I've been using ConnectWise Manage for a little over four years.

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DL
Solution Architect at a security firm with 201-500 employees

I have been using this solution for more than three years. I used it at another job, and we recently got it here, so I started using it again within the last year and a half.

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TC
President at Fairoaks IT

We've probably been using the solution for eight years at this point. It's been a while. 

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RM
Director of Business Development at FrontBlade Systems Inc.

We started using ConnectWise Manage in 2017, so we've been working with it for almost five years.

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GW
Sr. IT Solutions Architect at a computer software company with 11-50 employees

We've been using the solution for a year and a half at this point. It hasn't been too long.

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TN
Vice President International Business Development at a tech services company with 11-50 employees

I've been using this solution for 15 years. 

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LA
Senior Instrustor of IT at a computer software company with 501-1,000 employees

I have been using ConnectWise Manage for approximately five years.

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it_user457950 - PeerSpot reviewer
Systems Administrator at a non-profit with 51-200 employees

We've been using this for two years.

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SV
Chief Executive Officer at a tech services company with 11-50 employees

I have been using this solution for probably two years.

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MF
Junior Engineer at a tech services company with 11-50 employees

We have been using ConnectWise Manage for four years.

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it_user608529 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
BP
Network Administrator at a computer software company with 11-50 employees

I have been working with ConnectWise Manage for approximately the past four months. My company has been using it for much longer, perhaps five years.

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it_user961710 - PeerSpot reviewer
System Engineer at PCPlus Networks
Three to five years. View full review »
it_user562917 - PeerSpot reviewer
NOC Manager at a tech services company with 51-200 employees