Constant Contact Reviews

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Real User
Chief Operating Officer, and HIPAA Privacy Officer at a tech services company
Jun 26 2018

What is most valuable?

The editor is fun to work with. It is fun to design your newsletter based on the content you would like to deliver. Also, while you can only put a few photos in your library for your newsletters, you can also reference a URL for images so you... more»

How has it helped my organization?

Every time that we send one out, we will get some kind of response. Therefore, we have learned to plan for a busy day of calls when we do send one out. It gives us a more professional face to our clients, since we have a nice looking... more»

What needs improvement?

Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict. Thus, I have learned to save often and... more»
Real User
Owner/Founder at a tech services company
Jul 13 2017

What do you think of Constant Contact?

Valuable Features The most valuable features are creating and managing an auto-responder series along with list growth management tools and social media promotions. • Improvements to My Organization Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. • Room for Improvement Right now, the survey results are only shown within each survey. You are not able to seek them out on the dashboards. It would be nice if it were included to make reading results a bit faster. • Use of Solution We have been using the solution since 2006. • Stability Issues We did not encounter any issues with stability. • Scalability Issues We did not encounter any issues with scalability. • Customer Service and Technical Support I would rate...

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