If you are not keeping in touch with your clients, you should be.

I would ask them to allow me to assist them with a free demo!  Use my referral link and enjoy a free trial ( 

http://www.constantcontact.com/signup.jsp?pn=powersellingmom

 

Do your research. Look for deliverability percentages. Look for ease of setup. Read reviews about customer service. Look at samples. Take advantage of free trial periods to familiarize yourself with the products. Check to see what measures each product takes to prevent you from sending spam.

It would be better for us all round if it was just a fee to use. We're currently looking at SI events to save money, but this product does not offer an email marketing solution. It would be nice they could throw in a website option.

Go for it, but as above find ways (if you are a charity) of avoiding getting money paid online, and having to pay more in commission as a result). It would be interesting to compare commission rates with JustGiving, but I have not checked lately.

I would definitely tell people to look else where. This organization may be kind on the phone but they do not care about you as a customer, once they have your money you are no longer important to them.

Leverage the power of their online trainings or retain the services of one of their VAR’s. They can jump start the learning process while sharing best practices.

It is fairly easy to learn how to use Constant Contact, and it offers a great way to send eblasts, invitations, announcements, etc. However, there are certain hiccups in the program that can be improved to make it more user friendly.