Constant Contact Room for Improvement

DG
Chief Operating Officer, and HIPAA Privacy Officer at dmi Networking

Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page.  Basically, you end up losing work when this happens and it is hard to predict. Thus, I have learned to save often and every time I finish a piece of content that I like. I do wish this could be solved, but it is more of a browser issue than a Constant Contact issue. It would be cool if they made an actual app with their own skin to solve the issue with browser incompatibilities.

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DC
Owner/Founder at a tech services company

Right now, the survey results are only shown within each survey. You are not able to seek them out on the dashboards. It would be nice if it were included to make reading results a bit faster.

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it_user217806 - PeerSpot reviewer
President at The Friedman Group, LLC

Constant Contact is constantly upgrading the product. For me, I hope they don't stray too far from their email product while trying to incorporate a number of other functions in their platform.

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Buyer's Guide
Cloud Email
March 2024
Find out what your peers are saying about Constant Contact, Twilio, Amazon Web Services (AWS) and others in Cloud Email. Updated: March 2024.
768,578 professionals have used our research since 2012.
it_user292638 - PeerSpot reviewer
Retail Sales Co-ordinator at a media company with 1,001-5,000 employees

When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools.

Also, I would like to be able to get people who sign on to our events to use Visa or MasterCard. I’m not a great fan of PayPal and neither are many people in the UK.

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it_user229824 - PeerSpot reviewer
Director of HRIS at a consultancy with 501-1,000 employees

They should have an option that you can cancel and re-open an account on-line without having to speak with a person and stay on hold for a long period of time.

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it_user229332 - PeerSpot reviewer
Overseer of Order at Zen Marketing Inc.

They have constantly been tweaking and improving based on the user community’s feedback.

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it_user236526 - PeerSpot reviewer
Operations Coordinator at a university with 501-1,000 employees

The functionality of email building and template options. It would also be helpful if you could copy blocks from one template and insert them into another template/draft.

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it_user201009 - PeerSpot reviewer
Director at a university with 1,001-5,000 employees

Could use better search and certain editing traits.

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Buyer's Guide
Cloud Email
March 2024
Find out what your peers are saying about Constant Contact, Twilio, Amazon Web Services (AWS) and others in Cloud Email. Updated: March 2024.
768,578 professionals have used our research since 2012.