Cornerstone's team executes the maintenance by releasing patches every quarter. Our solution team tests the patches in case of errors.

For our large customer with 220,000 users we had a team of 10 consultants for maintenance and support of Cornerstone Learning. Additionally, from the customer side, they had at least four or five people.

I maintain this solution on my own.

We did a lot of the deployment work in-house but we did have a consultant available for questions and troubleshooting.

There were approximately five people were involved in the deployment.

Cornerstone Learning requires some maintenance and we have two people that support the solution. I am one of the two that support Cornerstone Learning.

Initial deployment was a mix between vendor and a third-party consulting company quite a few years ago. Afterwards, new deployments on an international level were done in-house. I would give them an expertise rating of 7/10.

It was done by the organization. HR decided on Cornerstone for the company. It was the learning management system that we had to adapt to and use, but the way that we used training in the GCP environment was quite complex. So, there was a lot of added complexity for us.

We used the vendor for the implementation of the solution.

We are the integrators. Most companies who use Cornerstone use an integrator, that's the implementation model of Cornerstone. You cannot really do it completely on your own, you need an integrator.

We have the in-house capability to do the integration. We didn't need an external vendor.

It all depends on the client's readiness - CSOD does not do a great job in prepping the client for the initial set up - they sign the contract and then throw some docs at them and wait. Can be overwhelming for the client org....which is where we come in!

It should be a mutual co-operation between the vendor and in-house teams in order to implement the product. No single team, i.e., neither the in-house nor the vendor team, can individually implement this product.

The setup appeared fairly complex. We spent many hours with our IT department before Cornerstone was ready to use; but I do not know whether the complexity was due to my own organization Cornerstone OnDemand. One of the complexities was that we had trouble getting a sign-in page for non-SSO users. Other than that, I was not involved in much of the setup process.

As the implementation partner, we have streamlined our implementation methodology to allow for either long and complexed implementations, or help the client with smart and easy implementations to help them to meet their go-to-market initiatives.

We used a professional implementor for the system.