Cortex XDR by Palo Alto Networks Initial Setup

EhabAli - PeerSpot reviewer
Sr. Cybersecurity Solutions Architect at BMB

I rate Cortex XDR 10 out of 10 for ease of setup. It can be deployed on-prem or on the cloud. It's an easy process that doesn't take long. 

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Mohammad Qaw - PeerSpot reviewer
Security Consultant at Help AG

The setup is very easy because it is a cloud solution. You just log in and use it immediately. I rate setup a nine out of ten. 

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AK
Information Technology Manager at a hospitality company with 10,001+ employees

The initial setup is very straightforward. 

The deployment took five minutes to be fully functional and configured. It was just one simple utility which we had to install on the computers. It was not a complex thing once we had it installed. We created a whitelist policy for whatever applications were there. This was a one-time job to streamline the access levels to be allowed. Once the one-time job was done, it gets pushed out to the entire organization. 

During the PoC stage, we discussed with the engineer how we wanted it because we had an Active Directory and all the user accounts were connected to the directory. We deployed the data from Traps onto one of the server, then data to the Active Directory. From there, we pushed all the agents to all the users, then we took the file and deployed it. Whenever the users login, it gets deployed and installed. The deployment went very well and was properly executed.

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Buyer's Guide
Cortex XDR by Palo Alto Networks
March 2024
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
CV
Information Security Manager at a financial services firm with 1,001-5,000 employees

The setup is very straightforward. 

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Kelvin Choy - PeerSpot reviewer
Security Specialist at Television Broadcasts Ltd

The initial setup isn't overly difficult on the cloud. We do not wish to have endpoint clients plow into our internal environment. The deployment shouldn't take up too much manpower. 

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AJ
Divisional Operations Director at a tech vendor with 1,001-5,000 employees

It is straightforward. It is pretty much out of the box. It works how you want it to work. So, you can't really ask for more.

It is also easy to maintain.

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BibinMathew - PeerSpot reviewer
Cash Management Officer at a retailer with 1,001-5,000 employees

The installation process is straightforward, and the software itself is lightweight.

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Mirko Minuzzo - PeerSpot reviewer
Business development manager for Palo Alto Networks at Westcon-Comstor

The initial process is simple. It requires training of about three to four days to understand the installation process. It is deployed on the cloud. The number of software engineers required depends on the number of the endpoints.

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CB
Senior System Administrator at a government with 10,001+ employees

It was pretty straightforward, and now that it does an automatic update, I don't even have to remember to update it anymore. Once a definition expires, it automatically goes in and puts in the newest definitions, and updates all the endpoints. It is way better than what it used to be.

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OS
Information Security Advisor, CISO & CIO, Docutek Services at Docutek Services

The initial setup was straightforward, after we had to remove McAfee first.

The deployment took a couple of weeks. We centralized all our perimeter firewalls first, then we started deploying the agent.

We needed two personnel for deployment and maintenance: an infrastructure security person and a security administrator.

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SS
Network Security Engineer at I Dream networks pvt ltd

I will give 50 out of 100 points since the setup of Cortex XDR is neither too easy nor too difficult to implement. Its dashboard is very easy to manage since no other sites need to be opened to manage it. Also, it can be managed from anywhere. I am not involved in the deployment process as I only manage the solution.

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Ahmed Sief - PeerSpot reviewer
System Engineer at a logistics company with 5,001-10,000 employees

It is a straightforward setup. It's not overly complex or difficult. The deployment took a maximum of two hours. 

I just installed it first on one of the testing machines and I tested the software package to see if it was still working. Then I just deployed it to the users and I made sure that it was working fine. It might take one day to deploy to the users if I test the version on the test machine first.

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Rustam-Rustamli - PeerSpot reviewer
CISO at International Bank of Azerbaijan

The initial setup is straightforward. 

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AA
Sr. Network Engineer at a construction company with 10,001+ employees

The initial setup of Cortex XDR by Palo Alto Networks is straightforward because it is in the cloud. The whole deployment took approximately one day.

I rate the setup of Cortex XDR by Palo Alto Networks a four out of five.

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WA
System Administrator at NATIONAL ASSOCIATION OF REALTORS

The initial setup is pretty straightforward. It took a couple of hours and was pretty easy to deploy.

Once it's deployed in your system, you can push updates yourself. In the case of Macs, when you get new releases you sometimes have to tweak it and then push it out manually to end users. One admin could dedicate a couple of hours a week at best because there's not much maintenance.

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it_user1237689 - PeerSpot reviewer
Network Designer at a computer software company with 1,001-5,000 employees

The initial setup is not complex at all. It is very straightforward and very easy to implement. I implemented it for 1000 or so users, and it took only about one month to execute. Even when we were in a pandemic situation where users were at home, we did it that quickly. It is very easy to deploy.

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CS
Cybersecurity Incident Response Analyst at a computer software company with 5,001-10,000 employees

It takes quite a few people to set it up. I would say the biggest difference between Palo Alto XDR and something like Cisco AMP outside of the actual detection is going to be the ease of implementation. Cisco AMP only requires one person to go through all the groups and configure policies. With XDR you define groups based on types of machines and commonalities in the machines. It's not like you just send a connector to machines and they're part of that group in that policy. It means there is a whole lot more to configure on XDR.

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Kamil Fahmi - PeerSpot reviewer
Site administrator officer at a tech services company with 11-50 employees

The initial setup of the solution can take approximately one hour. One hour is the longest it has ever taken us for the setup. We have not had an issue with the setup.

I rate the initial setup of Cortex XDR by Palo Alto Networks a seven out of ten.

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RV
Information Technology Corporate Manager at a consumer goods company with 1,001-5,000 employees

The installation of Cortex XDR by Palo Alto Networks is easy. The setup is not complicated.

It would be a good idea for the company to provide at their website videos that are translated in Spanish related to technical skills. This would be very useful and would have a lot of value.

The world in commercial terms, speaks English, we have to understand that with tools such as this, if the solution was in other languages more companies would be able to exploit the tool. If we don't have this information in our native language, we will not use the tool to its full potential.

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AW
IT Security Administrator at a tech services company with 1-10 employees

It is incredibly complex. It has a lot of parts. Its implementation took six months.

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MG
Assistant Superintendent with 51-200 employees

The initial setup was straightforward.

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RH
Security Engineer at U.S. Acute Care Solutions

The initial setup was pretty straightforward on version 4, but on version 5, it is almost idiot-proof.

The initial deployment of getting the servers and everything up took about a week, but getting everything deployed was somewhere closer to six weeks.

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Ragesh Singh - PeerSpot reviewer
Cyber Security Engineer at ACPL

I rate Cortex XDR’s initial setup an eight out of ten.

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MartinPulpan - PeerSpot reviewer
Owner and Executive Director at Cloud 9 s.r.o.

It's somewhere in the middle. It's not for beginners, but if you know what to do, it's quite easy.

It's a cloud-based solution, which sometimes is an issue for customers. In the past, it was on-prem, but Palo Alto decided to change the policy and everything is cloud-based or located in the cloud. It's not a security problem from my point of view, but a few customers feel uncomfortable with sending data to the cloud and back.

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Jitendra_Singh - PeerSpot reviewer
Senior Vice President at Chi Networks

The initial setup was quite straightforward, and deployment took two to three days.

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Zubair Ahmad - PeerSpot reviewer
Senior Chief Manager at Arcil

The initial setup is a little complex because it requires a lot of preparation in terms of understanding each system and going through the documentation and dashboards.

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RS
Mdr of Presales & Customer Success Head at a financial services firm with 1-10 employees

The initial setup was easy.

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Disha Shah - PeerSpot reviewer
Technical Associate at HTH Global Network

The initial setup is very easy.

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IS
Servicio Posventa at a security firm with 11-50 employees

The initial setup is straightforward and not very complicated. I think it takes about two hours to deploy this solution. The number of personnel needed depends on the company. For example, banks usually have five cybersecurity engineers installing and maintaining this solution.

On a scale from one to ten, I would give the initial setup a seven.

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GA
Information Technology Consultant at Trillennium (Pvt) Ltd

The initial setup depends on the environment, but as a technology, I would say it's simple. It's not that difficult.

The length of time it takes for deployment is determined by the project and the surrounding environment. We can only determine the timeframe based on that, pinpointing a specific time period is difficult.

It does not require maintenance because regular updates and monitoring are required. So if there is anything, new patches and the like, it is done automatically, and there is no additional implementation unless there are any infrastructure changes.

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FT
System Manager at a consumer goods company with 10,001+ employees

As we just started with Cortex and we are using a cloud solution, I do not have the impression that it was difficult to install and begin using.  

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LT
Lead IT Security Analyst at a mining and metals company with 1,001-5,000 employees

I set up Traps 5 without even looking at the administrative guide. I set it up using logic. Looking at it, reading it, testing it and pushing it out. I set it up in an afternoon with a colleague of mine.

It is easy to implement. It also has dynamic updates, making it smarter. Therefore, there is not much work to be done once you get it configured and pushed out. You can manage it with a small crew of people. Because of its ease of use, businesses might require a full-time employee to manage it. 

It's just one of the tools in the toolbox, and it save us time.

They made it very easy to set up, because you just log into the portal and activate it. They have an automated process to spin up your environment in the cloud. It all happens behind the scenes. 

From a user perspective, it is a click of a button. You just put in the key that was paid for and click a button, then it runs through the setup. Then, they essentially give you a button on your portal, you click it, and it brings you to your management console. Everything is already set up. They manage the upgrades, which is another bonus when being in the cloud, because when it was on-premise, you have to care and feed the server, patch it, upgrade it, and manage the database.

It takes 10 minutes for everything to initialize, since it is a brand new environment. You get to pick your URL, and Palo Alto manages the certificates. When your endpoints connect to the URL, it's just a trusted signed public certificate authority. As long as your endpoints are patched and up-to-date, they trust that certificate. 

Palo Alto is making it easier to implement and manage. They're making it easier to upgrade. The dynamic updates came within the last year or two. Previously, you have to upgrade the actual endpoint software to get more features. 

With dynamic updates, it's an automatic process. It makes the software logic smarter. 

When I first set up Traps four years ago, it took a lot longer because I had to set up a server with the operating system. That takes time. I had to install the software and configure it. I had to have a database, which took time and involved other people. There was a client to deploy to endpoints. Then, there was a certificate to set up for the portal to have our endpoints to communicate with the portal over our SSL. There were a lot of steps.

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Prathamesh Samant - PeerSpot reviewer
Presales Manager at Doyen

The solution is very simple and very straightforward to set up. It's not overly difficult or complex.

I'd rate it four out of five in terms of ease of setup.

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PM
Senior IT Specialist at a manufacturing company with 1,001-5,000 employees

Its initial setup is quite complex. In terms of complexity, I would rate it a four and a half out of five.

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MS
Sr. Technology Architect at Incedo Inc.

its a Straightforward

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TF
IT-Administration at a mining and metals company with 51-200 employees

If you have been educated in Palo Alto, the initial setup is very easy. Without an education it depends. It can be difficult, it depends on the knowledge of the installer.

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AG
Account Manager at CIPHER

Setting it up is very simple.

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RR
Cybersecurity Engineer at GFR Media

The initial setup was done by a Palo Alto certified service provider.

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JW
Vice President / Chief Technology Officer at Sinnott Wolach Technology Group

The initial setup was very straightforward and easy.

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MP
Technical Support Engineer at TD SYNNEX

The initial setup depends on the environment. It will take a minimum of time.

I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

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AS
Cybersecurity Services Director at ITVikings

The initial setup is straightforward. It is easy to maintain as well.

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Lissette Acurio - PeerSpot reviewer
Solution Engineer at Secure Soft Corporation

I believe the implementation is not very easy, but it is not very complex either.

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AE
Head Of Sales at Cascade Solutions

The tool's setup is easy. The solution's deployment took five days to complete. 

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DP
Cloud and Security Architect at a transportation company with 51-200 employees

The initial setup is complex. On a scale of one to five, I would rate the complexity a three. It took six months to deploy.

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AA
EMEA IT Infrastructure Manager at a consumer goods company with 5,001-10,000 employees

The onboarding process was quite cumbersome. It took some time to deploy as we had to investigate about 500 cases of clients who did not get the agent immediately.

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MC
Network Manager of Cyber Defence at a government with 1,001-5,000 employees

The setup was not very intuitive to start with, but after you've done it once, it's really straightforward.

The first time I set it up, for one machine, it took about 15 minutes until I understood what was going on, starting from the ESM and using the deployment tool. But as soon as you've done it once, and you understand the ergonomics behind it, it goes fast.

In terms of the implementation strategy, we started with a limited number of machines and the machines of people from IT, who we knew would surf to weird places. Then we deployed a small sample to the people who go to China and Russia and places like that. After a while, while, we decided to go all the way and we used the ESM to deploy it on every machine.

The process from the planning phase until it was fully implemented took about three or four months.

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PV
Sales Engineer at a security firm with 51-200 employees

The initial setup is complex. It is not easy to install.

We have been deploying this solution for a month, but we are not finished yet.

We only need one engineer for the deployment and maintenance.

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SH
Manager Information Technology at Avendus

The initial setup was very simple. We finished the deployment within one day.

For our implementation strategy, it's cloud-based, so we installed the PoC license on the cloud and then started deploying the agent software on my laptop and mobile devices, and then we did the PoC.

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MK
Head of Network and Communication Department at a program development consultancy with 10,001+ employees

Yes, it took one hour to install the back end and the rollout was done by software deployment. Project lasted four weeks .

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AC
Information information analyst at Seeton

Cortex XDR is a cloud-based solution, so the deployment is straightforward. They give you your credentials to access the platform and you change some settings to customize it. 

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EA
Senior Business Development Manager at a tech services company with 201-500 employees

The initial setup was easy.

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KF
Lead Security Engineer at ESKA

I am not directly handling the installation. My client is.

You do need a team of people on this solution that understand the cloud and the solution itself if you have a large, complex environment. If you have a robust security team, it's good. However, if you don't have the resources, it's not an ideal product. 

That said, if your company requires a small, simple setup, one person may be enough. It really depends on the size.

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AA
Senior Information Security Architect at a tech services company with 201-500 employees

The initial setup is not straightforward. It's not that it's complex per se. It's difficult. 

The IVR needs to be reached on the outside. You need to make it to the server and that's connected to the database that communicates with the agent properly. You have to push the agents and put the sensors inside the network. 

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MJ
CIO/CTO at a manufacturing company with 501-1,000 employees

The initial setup was not complex. It was very straightforward.

The deployment did take a lot of time due to the fact that we had seven hundred computers. 

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JN
Manager of InfoSec at Joann Fabrics

Setup was pretty straight forward. The product is very granular and customers can turn on features as they are ready/comfortable in order to keep the deployment simple. For organizations with a good understanding of their infrastructure, deployment should be pretty simple.

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TS
Security consultant at a computer software company with 1,001-5,000 employees

We have an IT support team in our organization and they are managing everything remotely, such as laptops.

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MJ
Senior Security Consultant at a tech services company with 201-500 employees

The initial setup is pretty straightforward.

In one hour, you can deploy the entire setup and get started.

After the setup, deployment can take up to three to four days.

We had one admin test the solution and maintain it for us.

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MA
Network and security engineer at a tech services company with 11-50 employees

The solution is very easy to set up.

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SA
CyberSecurity Consultant at Information Technology Solutions- ITS

The initial setup was simple. 

The deployment took no more than two hours. 

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Mohammad Qaw - PeerSpot reviewer
Security Consultant at Help AG

The initial setup was straightforward. They are using MySQL database, and I think it's a disadvantage because you need to buy a license for MySQL also to deploy it. They don't have this concept of file availability between DS and core servers.

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AA
Relationship Manager at a financial services firm with 5,001-10,000 employees

I don't think there were issues with the installation.

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KS
Security Engineer at a tech services company with 11-50 employees

The initial setup isn't straightforward or complex. It's somewhere in the middle. Like 90% of the features are there out of the box. When you start doing more complex things, it becomes more complicated. For example, if we wanted to limit someone's ability to plug in and access a USB stick, we have to create a profile to do that, and that's an advanced functionality.

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HS
IT manager at a computer software company with 11-50 employees

It is way too easy to deploy it and set it up.

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AC
General manager at a tech services company with 201-500 employees

The initial installation is easy.

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RP
Network and Cybersecurity Consultant at a tech services company with 11-50 employees

Cortex XDR is quite easy to install. The time it takes to deploy depends on the infrastructure. We have had cases that lasted a few days and other cases where it took two to four months for a proof of concept.

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DS
Consultant at a tech services company with 501-1,000 employees

It was straightforward. In earlier versions, such as version 4.0, it was a bit difficult to install the server and then upgrade the agents and servers. These processes were difficult. There are no complications now.

It took us more than a week to deploy because we were implementing it on the systems of various users who were working from home.

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RN
Lead Consultant at a tech services company with 1-10 employees

When we first implemented this product, it was called Traps. However, I don't see any difference, other than the name. For new customers, it might be a bit difficult to install and set up. It takes perhaps eight hours to install.

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PC
Pre-sales engineer at a tech services company with 51-200 employees

It is very easy to deploy. The deployment is quick. The deployment of the management console takes just two hours, but the deployment of the agent takes approximately a month.

We have five to eight engineers for deployment and maintenance.

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FD
ISEC Unit Manager at a tech services company with 11-50 employees

Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied. We need two people to deploy and maintain the solution. 

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CT
Ingeniero de Soporte at a tech services company with 11-50 employees

It's easy to deploy

You need the experience to configure the equipment, but the configuration is easy to deploy.

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Buyer's Guide
Cortex XDR by Palo Alto Networks
March 2024
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.