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AndyChan3
General manager at MOL-IT India Pvt. Ltd.
Real User
Top 5Leaderboard
Highly scalable, effective intelligence, and reliable

What is our primary use case?

I use the solution for endpoint protection.

What is most valuable?

One of the main benefits of the solution is its intelligence to correlate the events into an incident.

What needs improvement?

The solution could improve by providing better integration with their own products and others.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is one of the best in the market for scalability. We have approximately 500 people using this solution in my organization and we plan to increase usage.

How was the initial setup?

The initial installation is easy.

What

What is our primary use case?

I use the solution for endpoint protection.

What is most valuable?

One of the main benefits of the solution is its intelligence to correlate the events into an incident.

What needs improvement?

The solution could improve by providing better integration with their own products and others.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is one of the best in the market for scalability.

We have approximately 500 people using this solution in my organization and we plan to increase usage.

How was the initial setup?

The initial installation is easy.

What about the implementation team?

We did the implantation of the solution with integrators.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is high for the license and in general.

Which other solutions did I evaluate?

We evaluated CrowedStrike and Darktrace.

What other advice do I have?

I would recommend this solution to others.

I rate Cortex XDR by Palo Alto Networks a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AA
EMEA IT Infrastructure Manager at a consumer goods company with 5,001-10,000 employees
Real User
Top 20
Good management capabilities but has poor performance

Pros and Cons

  • "The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."
  • "Impact on system performance is horrible, adding a lot of delays for users."

What is our primary use case?

My primary use of this solution is as an endpoint security client.

How has it helped my organization?

This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance.

What is most valuable?

The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities.

What needs improvement?

The product's impact on system performance is horrible, adding a lot of delays for users. 

For how long have I used the solution?

I have been using this solution for four months.

How was the initial setup?

The onboarding process was quite cumbersome. It took some time to deploy as we had to investigate about 500 cases of clients who did not get the agent immediately.

What about the implementation team?

I implemented using a vendor team.

What other advice do I have?

I would rate this solution as five out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AA
Relationship Manager at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Easy to use, but can have more security and integrations

What is our primary use case?

We use it for malicious connections from malicious websites. There might also be some payloads that might be inside the traffic. We also use it to identify malicious processes or bugs that are running on the network and any activities that tend to lead to data infiltration.

What is most valuable?

It is easy to use.

What needs improvement?

Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms.

For how long have I used the solution?

I have been using this solution for about a year.

What do I think about the scalability of the solution?

We have maybe a thousand users of this solution because it is deployed on-prem.

How was the initial setup?

I don't think there were…

What is our primary use case?

We use it for malicious connections from malicious websites. There might also be some payloads that might be inside the traffic. We also use it to identify malicious processes or bugs that are running on the network and any activities that tend to lead to data infiltration.

What is most valuable?

It is easy to use.

What needs improvement?

Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms.

For how long have I used the solution?

I have been using this solution for about a year.

What do I think about the scalability of the solution?

We have maybe a thousand users of this solution because it is deployed on-prem.

How was the initial setup?

I don't think there were issues with the installation.

What's my experience with pricing, setup cost, and licensing?

It has a yearly renewal.

What other advice do I have?

I would recommend this solution. I would rate Cortex XDR a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CT
Ingeniero de Soporte at a tech services company with 11-50 employees
Real User
Stable, flexible, and easy to deploy

What is our primary use case?

We deploy this solution in Universities and banks because it's private. Our company is a private company.

What is most valuable?

They did what they said. This solution could apply to any scenario.

What needs improvement?

The configuration could be simplified. I would like to see better protection, specifically to protect email applications.

What do I think about the stability of the solution?

This solution is stable.

How was the initial setup?

It's easy to deploy You need the experience to configure the equipment, but the configuration is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. Our customers have expressed that the price is high. When compared with other services, it's…

What is our primary use case?

We deploy this solution in Universities and banks because it's private. Our company is a private company.

What is most valuable?

They did what they said. This solution could apply to any scenario.

What needs improvement?

The configuration could be simplified.

I would like to see better protection, specifically to protect email applications.

What do I think about the stability of the solution?

This solution is stable.

How was the initial setup?

It's easy to deploy

You need the experience to configure the equipment, but the configuration is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. Our customers have expressed that the price is high. When compared with other services, it's more expensive, but it's not too high.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DB
Assistant PhD at Stefan Cel Mare University of Suceava
Real User
Good technical support , reasonable pricing, and has good detection capabilities

What is most valuable?

Threat identification and detection are the most valuable features of this solution.

What needs improvement?

I would like the Panorama module included. It's another solution that is provided by Palo Alto and we are interested in that. I would like to see some additional features related to email protection included.

For how long have I used the solution?

I have been working with Cortex XDR for a year and a half.

How are customer service and technical support?

Technical support is okay.

What's my experience with pricing, setup cost, and licensing?

I don't have any issues with the pricing. We are satisfied with the price.

What other advice do I have?

I would rate Cortex XDR by Palo Alto Networks a ten out of ten.

What is most valuable?

Threat identification and detection are the most valuable features of this solution.

What needs improvement?

I would like the Panorama module included. It's another solution that is provided by Palo Alto and we are interested in that.

I would like to see some additional features related to email protection included.

For how long have I used the solution?

I have been working with Cortex XDR for a year and a half.

How are customer service and technical support?

Technical support is okay.

What's my experience with pricing, setup cost, and licensing?

I don't have any issues with the pricing. We are satisfied with the price.

What other advice do I have?

I would rate Cortex XDR by Palo Alto Networks a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CM
Director of Cloud Security at a comms service provider with 51-200 employees
Real User
Top 10
Solid solution

Pros and Cons

  • "The dashboard is customizable."
  • "The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."

What needs improvement?

In terms of what could be improved in Cortex XDR, definitely the host insights module. The ability to kind of take a look at what applications are running on the endpoint is a new feature, but there is a lot of room for improvement there in terms of versioning and so forth.

Additionally, the dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard.

For how long have I used the solution?

I have been working with Cortex XDR over the last year, at least.

What other advice do I have?

On a scale of one to ten, I would give Cortex XDR by Palo Alto Networks an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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