Corvil Root Cause Isolation

Has this solution reduced the time it takes to isolate root causes? If yes, by how much time?

SeniorNea968
Senior Network Engineer at a financial services firm with 501-1,000 employees
In terms of Corvil reducing the time it takes to isolate root causes, quite a few times we've been able to look at a company in Corvil and straightaway we can identify what the issue is. A good one is always batching. We can always tell, nowadays, when someone will say, "We're always seeing this particular feed spike at 200 milliseconds." We can download the capture straightaway, take a look at it, and it's very easy to see that, with this particular one, in all these times, what's happened is the venue is sending us quotes where they're batching, effectively. Instead of sending the quote immediately they're waiting until they've got four, fill up a whole packet, and then they're sending them to us. When the fourth one gets queued that's when you always see high latency or even on the fourth, third, and second one. That is really obvious to see now. We're definitely able to diagnose things like that really quickly now, whereas before it would be a big struggle to get the data in the first place. If I had to put a number on how much time we save it's at least a good three or four hours.
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Equities158c
EMEA Head of Electronic Trading App Management at a financial services firm with 10,001+ employees
Corvil has reduced the time it takes us to isolate root causes.
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NetworkOa912
Network Operations at a financial services firm with 1,001-5,000 employees
It has reduced the time that it takes to isolate root causes.
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Srini Venkatesan
Director at a financial services firm with 10,001+ employees
Previously, we had sniffers placed in the networking area and then we had to capture data and wait for an issue to recur. Then we could analyze the packets. Whereas now, Corvil has made it easy in terms of monitoring the entire network. It reduced the resolution time from days to hours or minutes. Using Corvil, the time it takes to isolate root causes is less than an hour. If it's a monitored session already, it's easy to drill down and get to the root cause of the problem.
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