CrowdStrike Customer Service and Technical Support

Nachiket Sathaye
Information Security Consultant with 201-500 employees
Tech support is helpful, but they need a little bit of improvement. The response time is good. This was not a "show-stopper" for us. View full review »
Kunal Gupta
Security Engineer at a tech services company with 10,001+ employees
The support portal of CrowdStrike is active and helpful if needed. View full review »
Erik Sobel
Director of Security at a insurance company with 51-200 employees
The technical support is excellent. Though, as the company has grown, the technical support has felt less personal. View full review »
Secu8765
Security Engineer at a tech services company with 11-50 employees
We haven't had to use their technical support. View full review »
Parikshit Goutam
IT Manager at a consultancy with 5,001-10,000 employees
We can call the tech support, if needed. Then, they have a dedicated rep for us. View full review »
Fadhullah Iskandar Roy
Solution Architect at a comms service provider with 1,001-5,000 employees
Their technical support is good and helpful. View full review »
SnrFin3443
Senior Financial Analyst - Data Analytics at a energy/utilities company with 1,001-5,000 employees
I would say technical support is fairly good. They understand the technology quite well so they are able to support us a lot better. View full review »

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