CrowdStrike Falcon Complete Reviews

CrowdStrike Falcon Complete is the #4 ranked solution of our top Managed Detection and Response (MDR) tools. It's rated 4.3 out of 5 stars, and is most commonly compared to Arctic Wolf AWN CyberSOC - CrowdStrike Falcon Complete vs Arctic Wolf AWN CyberSOC

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Real User
IT Security Operations Administrator at a energy/utilities company with 1,001-5,000 employees
Oct 24 2020

What is most valuable?

The AI detection has been excellent in terms of detection and stopping malicious processes with little to no input on our end. Over the last year, we've had two instances where we've actually had to… more »

How has it helped my organization?

The solution allows us to have a single pane of glass for observing our antivirus and for any malicious activity. It allowed us to simplify investigations as well. It's basically helped keep our… more »

What needs improvement?

The solution isn't missing any features at this point. It's ticking all the boxes for our organization. There really isn't anything that I can see that would make me want to change providers. The… more »

What's my experience with pricing, setup cost, and licensing?

Our company is very mindful when it comes to purchasing - whether it's software or equipment. I believe the folks that made the decision to purchase this product did so based on price and performance… more »

Which solution did I use previously and why did I switch?

We used a different solution, and we switched due to the fact that CrowdStrike gave us the ability to replace our antivirus. At the time, we didn't have an EDR solution, therefore, CrowdStrike did… more »

What other advice do I have?

We're just customers. We don't have a business relationship with the company. I'd advise other organizations to definitely do a proof of concept in their organization, and then go from there. Overall… more »
Hendrik Fourie
Reseller
Information Security Consultant at a tech services company with 1-10 employees
May 30 2020

What is most valuable?

CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view,it looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well.

What needs improvement?

At this stage, I don't really see room for improvement. I do think because the IP security market and the threat landscape is moving along so quickly, there's always room for improvement and there are always new elements one has to look at and look at in-depth, but at this stage, OverWatch is much… more »

Which solution did I use previously and why did I switch?

I did use other solutions before CrowdStrike. CrowdStrike is the most expensive, so not always the best solution to everybody's problem because of the price tag. From a security efficacy point of view, I have not seen anything that's been as good as CrowdStrike and I've seen a lot them.

What other advice do I have?

My advice to anybody considering this is: Do it. If somebody really wants to implement and they've already seen that they've got a need, I believe everybody's got a need, and that they've got budget and total for it, my advice would be to do it. Get it implemented. Any of the traditional antivirus… more »
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Dell EMC and others in Managed Detection and Response (MDR). Updated: October 2020.
442,194 professionals have used our research since 2012.
Real User
IT Services Manager at a healthcare company with 51-200 employees
Oct 22 2020

What is most valuable?

Its machine learning and AI features are good. The real-time updates that it gets with respect to threats are very good.

How has it helped my organization?

The previous solution that we had for our endpoints was lacking. It was a blacklist/whitelist solution and every time you tried to run something, it would get stuck in a model of having to check the… more »

What needs improvement?

It would be nice to have full-scale ESR reporting. In the future, I would like to see better reporting and better SIEM integration.

What's my experience with pricing, setup cost, and licensing?

The price is okay, although you're not going to get away cheap when it comes to security.

Which solution did I use previously and why did I switch?

Prior to CrowdStrike Falcon, we were using Carbon Black. It was more of a blacklist-type software and it was just cumbersome to do anything for any of my users.

What other advice do I have?

My advice for anybody who is implementing CrowdStrike Falcon Complete is to get the training and make sure that they understand the system. If they are going to be doing their own admin work then they… more »

What is CrowdStrike Falcon Complete?

Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

Try Falcon for free at https://go.crowdstrike.com/try...;utm_medium=syn&utm_source=itcs. 

Also known as
Falcon Complete
CrowdStrike Falcon Complete customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide
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