IT Analyst at a government with 5,001-10,000 employees
Real User
Top 20
Proven to improve our meantime to closure, and provides a much richer and broader scale of intelligence to each of the incidents and detections
Pros and Cons
  • "The threat intelligence of CrowdStrike Falcon is the most valuable feature."
  • "The solution could use an on-demand scan feature."

What is our primary use case?

We use CrowdStrike Falcon Complete as an endpoint detection and response solution. We have over 10,000 users of this product. It requires less than 10 staff to deploy and maintain CrowdStrike. We are looking at rolling out more features of the product.

How has it helped my organization?

CrowdStrike has improved our meantime to closure on incidents. By enabling us to have more contextual awareness for each of the detections, it provides a much richer and broader scale of intelligence to each of the incidents and detections.

What is most valuable?

The threat intelligence of CrowdStrike Falcon is the most valuable feature. I also  enjoy their contextual awareness, endpoint detection and response.

What needs improvement?

The solution could use an on-demand scan feature.

Buyer's Guide
CrowdStrike Falcon Complete
April 2024
Learn what your peers think about CrowdStrike Falcon Complete. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.

For how long have I used the solution?

I have been using CrowdStrike Falcon for 18 months.

What do I think about the stability of the solution?

CrowdStrike Falcon Complete is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We did a proof of concept with CrowdStrike versus others. CrowdStrik lived up to these capabilities.

How are customer service and support?

I have used their technical support, and they are good. I would rate them a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using a couple of other solutions before CrowdStrike and decided to move away from them as they weren't as good.

How was the initial setup?

The initial setup of CrowdStrike is fairly straightforward. I would rate the initial setup a four out of five.

What about the implementation team?

We used a professional service, an integrator, to implement the solution. Our organization is complex, so the roll-out took a couple of months.

What other advice do I have?

From what I understand from our network architect, CrowdStrike Falcon is good value for the money required. We receive good service and support. The training is excellent. They offer a number of free classes to train users and analysts. It is a very capable product.

I would rate CrowdStrike Falcon Complete an eight out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sandeep Nagar - PeerSpot reviewer
Co-Founder and Director at Securevel Solutions Pvt ltd
Reseller
Easy to deploy, stable, and scalable
Pros and Cons
  • "The most valuable feature is AML-based threat detection."
  • "The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."

What is our primary use case?

The primary purpose of this solution is to safeguard against malicious software, ransomware, and other unknown security threats.

How has it helped my organization?

The solution is excellent; it meets customers' expectations for threat protection and provides an array of credit protection capabilities, features, and functions. As a system integrator, I am helping organizations find the best solutions to protect their environment.

What is most valuable?

The most valuable feature is AML-based threat detection.

What needs improvement?

The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution. The cost has room for improvement.

For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

The solution is stable, and while there may be opportunities for further improvements, the solution is well-designed and works well at this time.

What do I think about the scalability of the solution?

The solution is cloud-based, so it offers scalable capabilities without any additional requirements.

How are customer service and support?

CrowdStrike Falcon Complete's technical support is very good; they respond accurately, on time, and in accordance with their Service Level Agreement.

How was the initial setup?

This solution is highly acclaimed for its seamless implementation and ease of use. Deployment is effortless, with simple policy creation and enabling processes. All aspects of this product work together smoothly.

What about the implementation team?

Our clients must always receive technical and partner support when deploying our solution. We provide recommendations and best practices to ensure a successful integration that won't negatively affect existing systems. We can also provide guidance on how our product will interact with preexisting solutions.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing. CrowdStrike is able to provide its customers with a solution that fits within their budget.

What other advice do I have?

I give the solution a ten out of ten.

At my job, I am often working with CrowdStrike, as it is a well-designed solution that works effectively and has been tested by numerous customers. However, I am not limited to just this product and will provide a solution to customers no matter their preferences. I offer suggestions and recommendations to customers and work to meet their needs and terms and conditions.

I believe at times that CrowdStrike is the best option on the market when it comes to MDR. CrowdStrike is a very good solution.

The market provides a lot of capabilities when it comes to product offerings, not just endpoint security. Now, a single solution can offer different types of protection. So, there is no limit to how much a tool can be extended and expanded. It is up to the companies to decide what features and capabilities they want to offer.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
CrowdStrike Falcon Complete
April 2024
Learn what your peers think about CrowdStrike Falcon Complete. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Debjoy Biswas - PeerSpot reviewer
Consulting Manager at Wipro Limited
Real User
Top 20
Flexible, easy to manage and deploy, and has different features that protect against malware outbreaks, ransomware, and zero-day attacks
Pros and Cons
  • "What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."
  • "What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement."

What is most valuable?

What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool.

What needs improvement?

What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement.

What do I think about the stability of the solution?

CrowdStrike Falcon Complete is a stable solution.

What do I think about the scalability of the solution?

CrowdStrike Falcon Complete is a scalable solution. From the infrastructure and operation side, it's one of the best tools in terms of scalability.

How are customer service and support?

I have not worked directly with the technical support team of CrowdStrike Falcon Complete. My company has a different team that worked directly with the CrowdStrike presale team, and that CrowdStrike team was really good, always supportive, and helpful.

What's my experience with pricing, setup cost, and licensing?

I have no idea on the licensing cost of CrowdStrike Falcon Complete.

What other advice do I have?

I have experience with CrowdStrike Falcon Complete, and I've worked with it recently. I work as a solution architect, so I work with different products, and I can't tell you exactly which version of CrowdStrike Falcon Complete I used.

I manage different customers, so the solution is deployed on various clouds, but mostly on a hybrid cloud, with providers being AWS and GCP.

My advice to anyone looking into implementing CrowdStrike Falcon Complete is to go for it. You should move from the traditional antivirus to the next-gen antivirus. Next-gen antivirus such as CrowdStrike Falcon Complete has malware detection, exploit detection, and endpoint detection and response (EDR) features that you won't find in the traditional antivirus. Signature-based antivirus also fails to detect zero-day attacks as well as crypto locker, ransomware, etc. CrowdStrike Falcon Complete has IOA behavioral protection, and it has an analysis functionality and great reporting capabilities, so you should go for it.

My rating for CrowdStrike Falcon Complete is eight out of ten. Sometimes on remote users as it is release-signed, there's some issue with the agent and some false positives as well. In terms of detection, an antivirus or EDR solution, or any kind of threat protection product, you have to check a few things. One is how good it is when malware is in the pre-execution stage and the post-execution stage. I have done some analysis on CrowdStrike Falcon Complete on seventy-five different parameters and controls, and I concluded that the product is really good. It's not a ten out of ten because I cannot provide a perfect score for any product. Eight out of ten is a good score in my point of view because you'd still feel that other things are missing in the product.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jay Majumdar - PeerSpot reviewer
IT Operations at AkshayaPatra
Real User
Light on resources, minimal maintenance, and scales well
Pros and Cons
  • "The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
  • "CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."

What is our primary use case?

We are using CrowdStrike Falcon Complete for fileless attacks, ransomware, and zero-day attacks.

What is most valuable?

The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required.

What needs improvement?

CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved.

For how long have I used the solution?

I have been using CrowdStrike Falcon Complete for approximately three years.

What do I think about the stability of the solution?

CrowdStrike Falcon Complete is a stable solution.

What do I think about the scalability of the solution?

The scalability of rowdStrike Falcon Complete is good.

We have approximately 500 computers using the solution. We have approximately 1,200 people using the solution.

How are customer service and support?

I have not contacted the technical support from CrowdStrike Falcon Complete.

How was the initial setup?

The initial setup of CrowdStrike Falcon Complete is easy. The time it took for the deployment was approximate one week for 500 computers.

What about the implementation team?

We did the deployment of CrowdStrike Falcon Complete in-house.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use the solution. The price of the solution is fair.

Which other solutions did I evaluate?

We evaluated McAfee and Symantec before choosing CrowdStrike Falcon Complete.

Symantec is complicated and it did not have as many features when compared to CrowdStrike Falcon Complete. McAfee is also a very complicated solution.

What other advice do I have?

If you use this solution your environment will be safe.

I rate CrowdStrike Falcon Complete an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ThomasZeulner - PeerSpot reviewer
Chief Information Security Officer at TDK Electronics AG
Real User
Robust, easy to implement, provides good support and is reasonably priced
Pros and Cons
  • "Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
  • "I would improve the Operational Technology environment functionalities."

What is most valuable?

Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment.

What needs improvement?

I would improve the Operational Technology environment functionalities.

For how long have I used the solution?

I have been using CrowdStrike Falcon Complete for four years.

We are working on the complete version.

What do I think about the stability of the solution?

This solution is quite stable.

I would rate the stability of CrowdStrike Falcon Complete a ten out of ten.

What do I think about the scalability of the solution?

CrowdStrike Falcon Complete is a scalable solution.

I would rate it a ten out of ten.

We have 12,000 users in our organization who use this solution.

We have a full service, we don't require any admins, and we use the support from CrowdStrike directly.

How are customer service and support?

The technical support is great.

How was the initial setup?

It is very easy to implement. We are already attaching new companies with this platform, and there are no issues. 

It is completed really quickly. You simply need an Internet connection, and it is quite simple to connect additional PCs and workstations.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable.

There are no additional fees.

What other advice do I have?

I would rate CrowdStrike Falcon Complete a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aaron Bock - PeerSpot reviewer
Managing Partner at Opkalla
Real User
Top 5Leaderboard
Great for small or large organizations, set up specialist assigned and immediate return on investment
Pros and Cons
  • "The stability is great for CrowdStrike Falcon Complete."
  • "As of recent, their MITRE scores were not as good as in years past."

What is our primary use case?

I would say it is for endpoint security, malware, antivirus, and advanced threat monitoring.

How has it helped my organization?

I would say it secures the edge for customers more than they were before. It makes them more secure.

What is most valuable?

I think the AI and the analytics around stopping threats as they come in and learning as threats happen is probably the biggest selling feature. 

What needs improvement?

I think the pricing is a little high. As of recent, their MITRE scores were not as good as in years past. I would like to see them integrate Humio, which is their SOC or their SIM platform. I would like to see them integrate that into a single solution.

For how long have I used the solution?

I have been working with CrowdStrike Falcon Complete for the past year and a half.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

They are very scalable even large organizations use CrowdStrike Falcon Complete.

How are customer service and support?

I would say it's pretty good for the most part. I would give it an eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The initial setup is pretty easy. You are given an implementation specialist. Deployment usually takes a couple of weeks for a bigger organization. For a smaller organization, it could take a couple of days. For just the straight endpoint protection product, you are probably looking at eight dollars a month per user. If you're doing the Falcon Complete with monitoring and the SOC, you're probably looking at eighteen or nineteen dollars a month per user.

Which other solutions did I evaluate?

A lot of them used MacAfee, Silance, or a couple of other solutions. There's more AI and more built into it.

What other advice do I have?

I would rate CrowdStrike Falcon Complete a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Peter Kamensky - PeerSpot reviewer
Chief Engineer / Security Consultant at M.E. Services
Consultant
It is very scalable and has good AI-based features
Pros and Cons
  • "It is a stable solution."
  • "Its reporting feature could be user-friendly."

What is our primary use case?

We use the solution for endpoint detection and response features.

What is most valuable?

The solution's most valuable feature is AI engine. It helps us automatically block the execution of suspicious activity.

What needs improvement?

The machines require several resets during the solution's deployment process. They should improve this particular area. Also, the reporting feature could be user-friendly. The reports need to be explained in simpler words instead of technical terms.

For how long have I used the solution?

We have been using the solution for six years.

What do I think about the stability of the solution?

I rate the solution's stability as a ten.

What do I think about the scalability of the solution?

We have 1000 solution users. It is very scalable. I rate its scalability as a ten.

How was the initial setup?

I rate the solution's initial setup process as nine. It takes a month to complete. We first deploy the pilot group in a passive mode and then move to active mode. Meanwhile, we also remove the old antivirus platform from the network. Once the pilot is active, we deploy it to the rest of the platform.

What's my experience with pricing, setup cost, and licensing?

The solution's licenses are expensive for small-scale companies. They cost around $120. There are no additional costs. But sometimes, we need to outsource some skills to access good security understanding. Thus, we have to pay extra for it apart from the licenses. I rate its pricing as a nine.

What other advice do I have?

I highly recommend the product and rate it as a nine. It is exceptional, but there are competitive products in the market with better pricing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
PeerSpot user
IT Director at a computer software company with 51-200 employees
Real User
Top 20
Helps reduce the efforts of our SOC team, simplifies the response process, and remediates cyber threats
Pros and Cons
  • "The overwatch module is the most valuable feature of CrowdStrike Falcon."
  • "CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."

What is our primary use case?

CrowdStrike Falcon Complete is an XDR solution that we use for our endpoint protection.

We currently don't have a complete CrowdStrike Falcon bundle; instead, we have an enterprise bundle in place. For this bundle, agents are installed on all endpoints, and we define security rules to ensure automated workflows are executed through multiple cells using pre-defined playbooks.

How has it helped my organization?

CrowdStrike Falcon's detailed dashboard simplifies the process to respond to and remediate cyber threats.

CrowdStrike Falcon Complete's AI-powered analytics have demonstrated good performance and accuracy in real-world scenarios.

CrowdStrike Falcon has helped reduce the efforts of our SOC team by remediating most of the alerts, directly allowing us to manage things more efficiently.

We realized the benefits of CrowdStrike Falcon Complete within the first year.

CrowdStrike Falcon Complete highlights any endpoint vulnerabilities it detects directly on the dashboard, making it easier for our IT staff to address them and improve our overall security posture.

What is most valuable?

The overwatch module is the most valuable feature of CrowdStrike Falcon.

What needs improvement?

CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations.

For how long have I used the solution?

I have been using CrowdStrike Falcon Complete for almost two years.

What do I think about the stability of the solution?

We frequently encounter situations where endpoint agents go offline for unknown reasons, necessitating a service restart on affected machines to restore connectivity.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon Complete an eight out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

As part of the integration team, I manage the entire transaction process. While the initial deployment presented a challenge due to the need to contact all end users, it was a one-time effort necessary to implement the solution. The deployment itself took four months to complete and required eight people.

We implemented a hybrid work model, allowing employees to work both from home and in the office. As a part of this model, we empowered end users to deploy the agents themselves. We carefully monitored the entire process through a designated dashboard, assigning agents to their respective groups and ensuring timely policy implementations based on individual agent online status. This approach granted us ultimate control over the process.

What about the implementation team?

We used an integrator in the middle of the deployment.

What was our ROI?

We have seen a return on investment with CrowdStrike Falcon Complete.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Complete is expensive.

What other advice do I have?

I would rate CrowdStrike Falcon Complete a nine out of ten.

CrowdStrike Falcon Complete is deployed across our entire organization.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free CrowdStrike Falcon Complete Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free CrowdStrike Falcon Complete Report and get advice and tips from experienced pros sharing their opinions.