CrowdStrike Falcon Pricing and License Cost
One part that I don't like about CrowdStrike is that you have to pay for the extra feature of Falcon X. I don't like the a la carte nature of it. I do find that feature to be one of the most useful.
The pricing and licensing are reasonable. I don't think we are getting charged more than what it is worth. It is fair, but I do not like how it is a la carte. I realize they do that so other organizations can buy and get the agent, getting it cheaper than you could otherwise.
However, if you want the main core package, which has all the main features with the exception of maybe the multi-cloud protections, that can get pricier for an organization. So, you have to pick and choose what you want. I do not care for a la carte pricing.
We had contacted one of our software vendors, who put us in contact with CrowdStrike directly. We did a PoC for about 60 days. This was right at the COVID-19 kickoff. They weren't as strict on the 14 days, then you are done. They said, "Use it for as long as you like."
Getting the free trial was super easy. As soon as they spun it up in the cloud, they said, "Here is your login information. Soon as you get your agent, here is the connection string that you will need with this agent when you have run your install." Done.
When I got the go ahead from my director that we had officially purchased it, I was able to fully deploy to our 22,000-plus endpoints in five days. We had a full deployment in five days.
The free trial was critical. I don't think we would have gone with it if we had not been able to at least kick the tires on it some. We had to make sure that it wasn't going to interfere with our medical applications that are time sensitive.View full review »
Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box.
There are licensing and maintenance fees.
At my previous company, I did a PoC. The guy who led all the Midwest sales was somebody I knew for around a decade. So, it was, "Hey, I want to try this out because it sounds interesting." So, it was fairly easy. You got the trial. You installed it, then you connected to their cloud portal. That was it. You opened it up to be able to communicate to port 443 outbound, and that was it. It was super easy to get CrowdStrike up and running.
The PoC was important because we were able to test \ and see visibility that we weren't able to before when a system was off-network, just sitting at home, connected on an Internet, and not VPN'd in. It was those sorts of things where, "Look, this is what we can see now that we couldn't see before," as a result of doing that trial.
At my current company, we did not do any type of trial because of past experience. We did test but then just started kind of rolling it out because our other product was just too heavy to continue to operationalize.View full review »
We did the free trial to kick the tires. Part of that head trial was having us load stuff and trying to get by it, and we weren't. That trial really helped sell us that it was a good product.
Getting the free trial was very easy. It has been years now, but it was as simple as just going to the website and requesting a free trial, then it was stood up maybe even that same day. It is hard to remember now, but it was very quick.
The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay."
We do add their OverWatch protection, which is an extra bit of an add-on, but that gives us 24/7 SOC-type watching. So, we have added that on, which has been valuable as well. Outside of that, there have been no more additional costs.View full review »
It is an expensive product, but I think it is well worth the investment.
The CrowdStrike Falcon Pro solution alleviates the need to quote out the product. You initiate the use of the free trial, then opting the purchase. You can manage it all on your own without engaging a sales representative. I definitely have done this in a small business environment.
In all other instances, it was more of a formal business relationship. There was a sales representative involved who queued up the trial environment. If you initiate a trial yourself, you are basically given 14 days to trial it. Whereas, engaging a sales representative allows them to moderate the length of time that you can do the trial. Because we are a larger enterprise with a lot of politics around completing purchases and legal reviews, we have a sourcing department who vets out vendors. The process is very long and cumbersome. We had initiated a trial, in this instance, which ran for several months before we acquired it.
The fact that I have access to the products free for several weeks or months was not really a factor. What was more impressive in the trial was the way CrowdStrike approached it. When you initiate a trial, they give you a CloudFlare instance of a victim machine and an adversary machine. They then allow you the capability to deploy the sensor or pull it back from the victim machine. You can unload whatever you care to against the victim machine for testing to see how well the product works on your own. Unlike many other products in a similar space, when you evaluate the product, it gives you the feeling that you are completely in control. Also, there is a sales engineer who moderates the demonstration of the product.View full review »
Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint.View full review »
I'm not sure of the exact cost of the solution. That's a detail our finance department handles.View full review »
Chief Security Officer at a financial services firm with 201-500 employees
We completed a PoC using the trial version, and it was pretty easy to do. It took us less than an hour to deploy. It was just a matter of downloading a trial agent and setting it up.
Having the trial version was important because the easier the PoC is, the better the chances are of us buying the tool.
At approximately 40% more, Falcon is probably too expensive compared to Cisco AMP and Cylance, although that is because of the OverWatch feature. If you took out the OverWatch feature then they should be about the same. There are no costs in addition to the standard licensing fee.View full review »
The pricing was very fair for what we got.
Different components are additional price points. We got the components that were right for us, but other organizations may require more (or less) components to suit their needs.View full review »
During the initial testing, we were using the trial period. The process of getting it was pretty easy. We might have just gone to the website and requested it. It was pretty easy to just start the trial. With the free trial, we were able to push the agent and start evaluating the product within hours.
The free trial was critical in our decision to go with the solution. We wouldn't have made a decision without actually testing the product in our environment.
In our experience, both the licensing and pricing were pretty competitive compared to other vendors.
We have to pay for support. The support model has two tiers:
- Most customers get the general support.
- They also have a premium support of some sort, where you can get a dedicated person assigned to your account as support, but it is extremely overpriced so we couldn't afford it.
Dy General Manager at a real estate/law firm with 501-1,000 employees
I'm not sure what the exact cost of the solution is.View full review »
We took advantage of Falcon's free trial before purchasing it, and it was very easy to get it. We were on the phone with a representative discussing our next steps and they offered the free trial, and we were set up and functional with it the next morning. Having a free trial period is something that is expected. If anybody wants our business in this space then it's necessary because we aren't going to purchase something without trying it first.
The pricing is not bad. It's on the higher end of the market, but you get what you pay for. It's a little on the confusing side because the name of the item they're selling doesn't match what you see when you log into the product.
If you buy "Protect" and you log into the product, you don't see "Protect". You see something else, like "Identify" or whatever. So, they need to do a better job of aligning product names from the sale to within the product.
There are add-on fees for different packages that you can buy, and we are looking at adding on some feature functionality as we go forward.View full review »
Director of IT at a tech services company with 51-200 employees
We made use of the free trial and the process for getting set up was extremely easy. We spoke to our sales rep and in our discussions and demos, they offered the free trial. We accepted, they sent me a link and I downloaded the agent. I was then able to install it and login in less than five minutes.
Having the free trial was very important in making our decision to implement CrowdStrike because without being able to test it, it's not something that we would have chosen.
The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market. That said, it's definitely one of the highest. There are no costs in addition to the standard licensing fees and the fact that it's keeping us safe, and it's proven that it works, is worth it.View full review »
Sr. IT Support Executive at a hospitality company with 1,001-5,000 employees
The solution is much more costly than other cloud or on-premises solutions. However, it offers good stability, so if a client can afford it, we tend to recommend it as an option.View full review »
When comparing to Microsoft, CrowdStrike Falcon is more expensive.
I'm going by the client and some of the things that are driving their decisions.
It's typical when Microsoft throws things in and it seems really cheap, even though you're spending a million and a half dollars with them. You may as well increase the value of that million and a half.
My guess is that CrowdStrike is going to maintain parity or stay ahead of Microsoft.
Service at Four-U Office Inc
The pricing on CrowdStrike is per license. It was about $42 per seat yearly.View full review »
Senior Cyber Security Analyst with 1,001-5,000 employees
Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business. It is not a one-time payment. Any upgrades that you want to do, you're going to have to pay multiple times.View full review »
Director - IT Security Operations at a manufacturing company with 10,001+ employees
We bought a very small number of licenses, then ran it for a year. We bought a 100 licenses for a year, so we didn't actually do a proof of concept. We just bought them. Then, the next year, we bought 10,000 licenses.
We received a quote three years ago, and it was almost seven figures. CrowdStrike got money from investors to displace competitors, like Symantec and McAfee. Then, our quote was very low, which is why we were able to do this. The first year, the quote was almost a million dollars. The second year, it was a little over $100,000.View full review »
Director Of Information Technology at a financial services firm with 11-50 employees
The price of CrowdStrike Falcon is a little high, but it can be negotiated.View full review »
With respect to pricing, my suggestion to others is to evaluate the environment and purchase what you need.View full review »
Director Of Information Technology at a financial services firm with 11-50 employees
Licensing cost is negotiable. There are no additional costs.
On a scale from one to ten, I would give this solution a rating of nine. I'm sure there's always something that can be improved.View full review »
The setup of CrowdStrike is very simple. It supports all three platforms (Windows, MacOS, Linux), and it has support for the specific version of the above OS. Which means sometimes, a particular OS won't be compatible with the CrowdStrike version.View full review »
The price is very reasonable and quite competitive in the market.View full review »
I believe that we pay about US$ 65,000 annually which covers 900 machines in the company. There are no other costs but there are additional features that can be purchased but we haven't done that.View full review »
Technical Architect at a consultancy with 10,001+ employees
The pricing could be reduced. If it was more reasonable that would be great.View full review »
Senior Associate - IT at a financial services firm with 51-200 employees
This solution has a very competitive price.View full review »
Head Of Infrastructure at a insurance company with 201-500 employees
The price is too high. When we are reaching a new renewal, management always asks what's going on in the market.View full review »
The pricing is good and there are no costs in addition to the standard licensing fees. It is similar to that of Cylance and our on-premises solution.View full review »