CyberArk Enterprise Password Vault Reviews

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BrettZych
Real User
Identity and Access Management Advisor at a energy/utilities company with 5,001-10,000 employees
Dec 25 2019

What is most valuable?

Service count rotation is probably one of my favorite features. Even though we're not using it right now, we're going to be using it in the future. The ability to automatically rotate any password I need to really helps with the entire… more»

How has it helped my organization?

It was originally just a glorified KeePass. We scaled it up to an enterprise-wide solution for all our IT support teams. In that way, it improves our ability to control, secure, and manage access across the enterprise for different support… more»

What needs improvement?

I'd like it to be a little more granular. I want a little bit more control over exactly what we do. I know if you do that, you add more knobs and dials to deal with, but that's just my personal approach: granular access.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

What other advice do I have?

Use the tool, but communicate with your user base. If you're not going to communicate with your user base, then you're dead in the water already. Don't force this on someone. Work with them in order to use it. The product has delivered… more»
Consultant
Consultant at a financial services firm with 5,001-10,000 employees
Nov 11 2019

What is most valuable?

The most valuable feature is that it is flexible. It has many connectors. that have done well, the EPV and SSH sessions are all being recorded and everything works fine.

How has it helped my organization?

Before CyberArk, our developers would connect from the VPN directly to the jump servers to get all of their access. We have removed the jump servers to connect to CyberArk. The security has improved… more»

What needs improvement?

This solution does not support the SQL Developer. We have to purchase separately from CyberArk and we have to ask them to develop it. This solution is a bit complex compared to other solutions. The… more»

What's my experience with pricing, setup cost, and licensing?

This solution is expensive.

Which solution did I use previously and why did I switch?

Previously we used Fudo and jump servers with OTP. It is not the same, but from a security perspective, it is also quite good and less expensive.

What other advice do I have?

My advice would be to compare with other products and if they don't want such a large solution they could try Fudo or a similar solution that is easier and can scale like CyberArk. I would rate this… more»
Find out what your peers are saying about CyberArk, Thycotic, HashiCorp and others in Enterprise Password Managers. Updated: January 2020.
389,772 professionals have used our research since 2012.
IkedeEbhole
Real User
Pre-sales Engineer at StarLink - Trusted Security Advisor
Nov 11 2019

What is most valuable?

The most valuable feature is the special management. It records the activity and the actions that we use for auditing.

What needs improvement?

The deployment architecture, the ability to locate and change credentials and the stability need to be improved. They need to install or include an appliance-based option, which CyberArk does not have. The technical support can improve on… more»

What's my experience with pricing, setup cost, and licensing?

I think that it might be cheaper than the other competitors in our region.

Which solution did I use previously and why did I switch?

Previously I was using Centrify and One Identity. We switched because CyberArk has a lot of strength in my region. Some partners do not want to deploy CyberArk to their customers because they feel it will create competition when it comes to… more»

What other advice do I have?

I have learned that the deployment can be tricky. Always plan your deployment in phases. Don't unload all of your privilege credentials at once, otherwise, you have an issue with the passwords. Always, have help available on standby when… more»
FabioPericoli
Real User
Director / Engineer at Provincia
Nov 05 2019

What is most valuable?

Our most valuable features would probably be password/key rotation, the SSH key manager, account discovery and quality of video recordings.

How has it helped my organization?

As an end-user within the organization, I can't and I don't need to know the passwords of privileged accounts as CyberArk is taking care of the password/SSH Keys management on the target machines. The solution provides this security without changing the end-user experience because they are able to… more»

What needs improvement?

I think they can add a new feature for the account onboarding like I've seen for another PAM tool: for instance they should give to the CyberArk administrator the chance to upload the accounts via the PVWA using a txt or an xls file.

What other advice do I have?

You have to analyze the target hosts that you have in your organization and understand what is the scope of your project. You have to make a very clear plan for the project and CyberArk infrastructure sizing. Then you have to do a very good job with the project management and collaborate with the… more»
OleksiyZaionchkovskyy
Real User
User at IT Specialist LLC
Nov 05 2019

What is most valuable?

Security is the solution's most valuable feature. As far as I know, this solution is the most secure system of this class on the market today, even considering another management system like Fudo Security, which we also use. The integration… more»

What needs improvement?

The interface and user experience could be improved. In comparison, in Fudo Security, items are very searchable and it's very comfortable to work with. CyberArk is not very good at that. It could be improved and it wouldn't be too… more»

What's my experience with pricing, setup cost, and licensing?

As far as I know, CyberArk changed its pricing policy for our region. Overall it was very expensive a few years ago, but now, just around a year ago, it became less expensive and it's easier for us to sell it.

Which solution did I use previously and why did I switch?

We didn't really use a different solution. We use Fudo Security, but it's not for password management alone. It's more of an all-in-one solution. We still use it; it's cheap and it's a very simple solution in comparison to CyberArk.

What other advice do I have?

We use the on-premises deployment model. In terms of advice, I'd suggest others follow the implementation carefully. I'd rate the solution eight out of ten. It's not easy to install and it's got too many components which means it's not… more»
Clifton Franklin
Real User
User at a pharma/biotech company with 5,001-10,000 employees
Feb 14 2019

What is most valuable?

* Session recording * Password rotation

How has it helped my organization?

The primary improvement to my organization is the fact that now the users are aware that: one, the work that they do will be recorded and so there will be an audit trail of what has happened; and then, two, we don't have to worry about people sharing passwords because they are given out on a case by… more»

What needs improvement?

Some folks would like to have keystroke tracking and some would not. I guess if they could make that an option that might be interesting for certain organizations.

What other advice do I have?

I would rate this solution a 9.5 out of ten. To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things in which people can use it a lot faster.
MariuszWalo
Consultant
Presales Engineer/Network Security Technical Consultant at a tech services company with 51-200 employees
Nov 07 2019

What is most valuable?

The solution is very complete. It has the most features on the market. Session monitoring is excellent. It may be the solution's most valuable aspect. The solution offers very good password protection. It offers great integration with many products.

What needs improvement?

The initial setup could be simplified. Right now, in comparison to its nearest competitors, it's quite complex.

What's my experience with pricing, setup cost, and licensing?

The price is higher than the competition, but if the customer wants the best product for their company, they won't mind the price. We have a permanent license. Licensing is based on how man users you have, so the pricing varies according to the size of the company.

What other advice do I have?

We're a partner of CyberArk. I'd rate the solution nine out of ten.
DanHines
Real User
Technologist - Specialty in Identity and Access Management at a retailer with 1,001-5,000 employees
Nov 21 2018

What is most valuable?

* Reporting and PSM I feel are the two biggest points for us. We provide our audit team with failed password reporting, safe membership, and privileged account inventory reporting. * The DNA scan is very helpful and provides a security baseline for your environment. I highly recommend running a DNA scan on your environment.

How has it helped my organization?

* It helped us in SOX, PCI, PII and HIPAA compliance. * Accountability, as far as knowing who has access to what.

What needs improvement?

* Implementation documentation could use some improvement in a few areas. LDAP integration would be one area. * Providing a way to group accounts by application would be nice.
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User Assessments By Topic About CyberArk Enterprise Password Vault

Find out what your peers are saying about CyberArk, Thycotic, HashiCorp and others in Enterprise Password Managers. Updated: January 2020.
389,772 professionals have used our research since 2012.

CyberArk Enterprise Password Vault Questions

What is CyberArk Enterprise Password Vault?

CyberArk Enterprise Password Vault, a component of the CyberArk Privileged Account Security Solution, is designed to discover, secure, rotate and control access to privileged account passwords used to access systems throughout the enterprise IT environment. The solution enables organizations to understand the scope of their privileged account risks and put controls in place to mitigate those risks. Flexible policies enable organizations to enforce granular privileged access controls, automate workflows and rotate passwords at a regular cadence without requiring manual IT effort. To demonstrate compliance, organizations can easily report on which users accessed what privileged accounts, when and why.
CyberArk Enterprise Password Vault customers
AstraZeneca, Time, DBS, Novartis, Motorola, BT, pwc, Braun, Deloitte, Williams, Revlon, Belgacom, Barclays
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