CyberArk Privileged Access Manager Stability
CyberArk's PAM does what it's supposed to do, based on the interactions I've had with the folks from operations. There are the usual operational challenges, but it fulfills its basic purpose.
Stability assessments are conducted by a separate team that does risk assessments, so I don't have a lot of insight into this aspect, but considering that the product has been running for quite some time now and it's still the central solution for access management, I would reckon that it's a pretty stable product.
View full review »The product is very stable, limited only by the Windows Operating System is it built upon.
View full review »My implementation has been very stable over the past seven years, only having minor hiccups caused by "human error" during the "accidental" editing of a configuration file.
View full review »Buyer's Guide
CyberArk Privileged Access Manager
April 2024
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
TD
Bruce P
IT Manager at BCBS of MI
The solution is incredibly stable.
View full review »It is a stable solution. It is a top PAM solution as per Gartner.
View full review »RB
Rohan Basu
IT Manager at a tech services company with 10,001+ employees
CyberArk Privileged Access Manager is a stable solution.
View full review »The solution has been quite stable for many years and includes the functionality for clustering the multiple site replication, both of which we leverage for a high level of uptime.
View full review »NM
Nigel Miller
Information Security Leader at a government with 10,001+ employees
The stability is great. We haven't had problems with it.
View full review »The solution is very stable; if instability is ever experienced it is likely to be as a result or symptom of a problem elsewhere, such as external factors (updates, network etc.).
View full review »It is a very stable solution. I would rate the stability a ten out of ten. If you can read the manual and avoid making mistakes, it's very stable.
View full review »KD
Keith Dughi
Network Engineer at CalSTRS
It seems to be doing everything it is supposed to, and we haven't had any serious issues. The few issues we have had were pretty quickly resolved.
MM
Miguel Angel Muñoz
Security Advisory Services (SAS) Business Growth Lead for Iberia at a computer software company with 10,001+ employees
In the last year, it has been a very stable platform.
View full review »The solution is very stable.
We no have had no performance issues; it's a really robust product. If I need more performance, I use another server, install another server, and improve our performance.
View full review »The solution has been very stable.
View full review »FD
reviewer2139282
Senior Security Consultant at a computer software company with 5,001-10,000 employees
CyberArk PAM is stable.
View full review »AI
AslamImroze
Technical Manager at Gulf IT
We are very stringent on the performance metrics and would rate the solution very high. It's stable.
View full review »CyberArk Privileged Access Manager is a stable solution.
View full review »IB
reviewer1759485
Security Architect at a tech services company with 1,001-5,000 employees
The stability is very good. There are no problems with it.
View full review »It's stable. There are no bugs or glitches. It's reliable. It does not crash or freeze.
View full review »KC
KunalChandel
Corporate Vice President at a insurance company with 10,001+ employees
Not every product is 100 percent stable. CyberArk does have some issues once in a while. But the core product, the vault system, has been extremely stable. We haven't had a single problem since we got this thing deployed, and it's been more than six years now. We've not had a single problem with the vault.
Related to the software, there are other things that can cause problems. You could have clusters going down or you could have issues with hardware, but the product itself has been very stable.
There are the usual quirks you have sometimes with PSM, but it's been a very stable product for what we need it to be.
View full review »DK
Dharmendra Kumar
Manager at a financial services firm with 1,001-5,000 employees
CyberArk Privileged Access Manager is a stable and reliable solution.
View full review »Beyond the servers and security devices necessary to run CyberArk, it maintains surprisingly few dependencies. It is capable of secure hardening with the capacity for multiple failovers that can exist and work without the use of LDAPs or external databases. CyberArk has been the most stable platform I have ever worked on and our redundancies allow for 100% uptime.
View full review »The number of users is about 3,305, and it is stable. We don't have any small clients, mainly medium and enterprise businesses.
I would rate stability a ten out of ten, and it's very stable.
View full review »The solution is extremely stable.
View full review »CyberArk Privileged Access Manager is stable.
View full review »The product is relatively stable, but as with most software, it has room for improvement.
View full review »DH
Dan Hines
Senior Technologist at a retailer with 1,001-5,000 employees
It has been pretty stable. We had some issues before, but customer support has been helping us out quite a bit.
We think we had some PSM issues, and that was the big problem we had. Basically, it had to be rebuilt.
View full review »VA
reviewer1628910
Consultant at a recruiting/HR firm with 10,001+ employees
Stability is fine so far, other than a couple of phishes every once in a while.
View full review »The stability is really good.
View full review »JP
reviewer1741323
Cybersecurity Engineer at a healthcare company with 10,001+ employees
It is stable. We never had any hiccups that were caused by CyberArk.
View full review »MK
Mateusz Kordeusz
IT Manager at a financial services firm with 1,001-5,000 employees
So far, we don't have any problems. We have implemented higher availability in CyberArk. So, maintenance or updates don't have an impact on our environment. We don't have performance problems or anything like that. The stability is very high.
I have had no problem with agility in this solution. Everything works fine and gives us an opportunity to act as we want.
View full review »DP
DavidPoints
Associate Director of IAM at INTL FCStone Inc.
The product has been around forever. In a way, it's a bit old-school. I came from a Windows Server environment, so I get how it's built. It's INI files, it's apps that run on Windows Servers. I'm sure there are other ways that it runs, such as in the cloud as well. There are other directions. But the base of the product is old-school. It just works. So the stability is there. My new engineers can do the install, they can understand how it works. It's quite stable.
View full review »HP
ITSecuri170b
IT Security Specialist I at a healthcare company with 1,001-5,000 employees
It is pretty stable because we have not moved to the new version. When it comes out, we don't want to go to the newest version the right away because we do not know if it is stable or not. We do not want to put it in the production yet, so we want to wait until the next one comes out, then we go from there.
We have not had any downtime with the product. No issues yet.
View full review »RK
Rahsaan Knights
Information Security Analyst III at a healthcare company with 10,001+ employees
This is where we have had some woes with this software. Part of it is in our environment, and what we built it in as far as our database server. We met the requirements and it had some issues. The software is still growing and getting better. It is not 100 percent there yet, but even so, there is nothing in comparison to the product. It is too robust. It offers too many features that nothing else does. You might as well deal with it. You are going to deal with implementation and memory issues regardless that we had on the SQL Server, etc.
Part of this will come from your personal environment, but CyberArk has done a great job with it. However, they still have a ways to go. One thing I really like with every upgrade, they listen to the people. If you are saying this needs to be fixed, they listen. They usually put it in the upgrade, so that is cool.
View full review »SY
Song Ye
Senior System Engineer at a transportation company with 10,001+ employees
So far, so good. We have not had any downtime. We do not want to jinx it.
View full review »It's a stable product.
We have deployed CyberArk for two years, and so far, we haven't received any issues regarding any bugs or anything like that. We haven't faced any issues. There are some challenges regarding user access. We have to explain to users who are not familiar with the PAM solution what to do, however, regarding stability, or regarding bugs we haven't faced any issues.
View full review »The solution is very stable. It's reliable and the performance is good.
View full review »SB
Swapna-Bommarajupet
IEM tower manager at Capgemini
The solution is stable, but some features in BeyondTrust are unavailable in CyberArk Privileged Access Manager. For example, there is a PMUL feature in BeyondTrust where you can do a deeper dive with the keys for login, but it is not available in CyberArk Privileged Access Manager.
View full review »Its stability is very good. It is a very robust and stable product if you have the correct installation and configuration. Otherwise, you would have problems.
View full review »YP
reviewer1384200
Threat Protection Architect at a consumer goods company with 10,001+ employees
The stability is very good. We never had any crash in eight years.
View full review »Stability is overall good. However, there are many error messages that are like false-positive - they do not produce any issue yet logs are full of information.
View full review »CF
reviewer1786770
Principal Information Security Engineer/Lead Active Directory Architect at a healthcare company with 10,001+ employees
The solution is stable.
View full review »The solution is stable and reliable.
I haven't been faced with intermittent bugs like I do on One Identity.
With CyberArk, we rarely get those situations. It's a very, very stable software. You rarely need to raise any bug or service request with them.
View full review »VS
Varun_Sahu
Senior Associate at a consultancy with 10,001+ employees
It is a stable solution for our needs.
View full review »AP
Ashish Pandey
Technical Manager at Tech Mahindra Limited
It is stable. They have had subsequent releases with patches for bugs.
View full review »DM
CoreAnalee82
Core Analyst/ Server Admin at a comms service provider with 1,001-5,000 employees
Stability is very, very good. We did have a minor incident. It could have been a major incident. The customer support people were spot on in getting us back in order pretty quickly. I think it's a little bug in the version that we're at. That's one of the reasons we need to upgrade right now. We're just trying to decide which version we want to upgrade to before we pull the trigger.
Beyond that, as far as stability and reliability, there really haven't been any major issues. We've had one little incident. We got it mitigated within a very short amount of time thanks to, on that day, really good, quick tech support from CyberArk. And beyond that, it's been a very stable and reliable system. There hasn't been any other downtime that I can point to and say it was CyberArk's fault.
I painted myself into the corner a couple of times, and had to jump through some hoops to get myself back out; those were my fault, a lack of experience.
For the most part, over the two and a half years we've used it, we've just had that one little incident that caused us a little bit of concern. Like I said, it was mitigated very quickly and didn't cause a huge storm within the company and didn't have a huge impact that particular day, fortunately.
View full review »SB
Stephen Brittain
Security Analyst at a insurance company with 1,001-5,000 employees
It is very stable. We have not had any issues. There is a lot of redundancy that you can build into the product, so it's a very solid product.
View full review »JM
Je’rid Mccormick
Lead Automation Developer at COUNTRY Financial
This solution is very stable with the ability of satellite vaults and HA.
View full review »JM
Je’rid Mccormick
Lead Automation Developer at COUNTRY Financial
It is very stable. We are going to upgrade by the end of this year, if not early next year, to the most recent version 10.12.
View full review »I would rate the tool’s stability a ten out of ten. It is stable.
View full review »RD
Rodney Dapilmoto
Systems Admin Analyst 3 at CPS Energy
We have noticed some stability issues with the PSM Servers. We've noticed that there may be a limitation on the number of users that a PSM Server can handle. We have two PSM Servers deployed in our Production environment and have come to a conclusion that we may need to add two more to stabilize the environment.
Upgrading to version 9.9 significantly reduced the stability issues with the PSM Servers and the limitation on the number of users that the PSM can handle.
View full review »KS
reviewer1745286
Information Security Administrator at a insurance company with 501-1,000 employees
The solution is very stable.
Once the project installation was done, we put this product into the environment based on the policies that we defined, but it had initial hiccups. The policies that we defined might have hampered and raised issues, but the product is very stable.
View full review »GO
GerryOwens
Founder at GoTab IT Risk Services
The perceived stability of CyberArk is quite dependent on the complexity of the environment it is implemented in, and the overall design of the infrastructure, including both PSM and Vault technologies. As an infrastructure it is quite stable; however, in complex network infrastructure environments, sporadic network disruptions could create issues accessing the various CyberArk network devices.
The vault is almost a set-and-forget solution. Once the vault has been installed and configured, not much needs to be done in there apart from the occasional upgrade.
View full review »SP
Sack Pephirom
Senior Security Engineer at a financial services firm with 1,001-5,000 employees
Stability is pretty good. I have not had any issues with it.
View full review »CH
Informatf452
Information security engineer/ business owner
Prior to version 10, I was gung-ho CyberArk. I wish we would have waited until version 10.7 as opposed to 10.3. But for the most part it's stable, it's just that there are glitches in the matrix right now. We'll have to work those out.
View full review »KR
Identity1647
Identity and Access Management Engineer at a energy/utilities company with 10,001+ employees
Stability is great, especially as the product matures. I have been using CyberArk since version 4. We currently are using version 9 in our production environment, and are looking to deploy version 10. Version 9 is very stable compared to the previous versions.
View full review »The solution has high availability.
View full review »DR
ITSecurif9a7
IT Security at a manufacturing company with 10,001+ employees
It has been stable. We have not had too many issues with it or any downtime.
View full review »MU
CyberA26c
CyberArk Consultant at a hospitality company with 10,001+ employees
So far it has been absolutely wonderful. Of course, the initial glitches, the initial testing, the adjustments in implementation are there. It takes a lot of effort but, once it was all set and it started doing its processes, I haven't seen any concerns or issues.
We haven't had any post-implementation downtime at all, because we have our infrastructure set up in a way that we have active-passive standby on the CPMs. We have PVWAs in a load-balanced environment, we have multiple PSMs in a load-balanced environment as well. They compliment each other, so even if there is work or maintenance happening on one of the components, the other component is there to provide support, and ongoing access to all the users, without having any downtime.
NR
Securitye790
Security Architect at a healthcare company with 10,001+ employees
It is phenomenal. We have three data centers across the United States. This was last year or the year before, we had one of our data centers altogether go out, and a very large amount of our critical applications went down. CyberArk stayed up the entire time. We had redundancy in another data center and we had disaster recovery plans already set up and ready to go. In that time, when everything was so hectic and everybody was scrambling, trying to get the data center back up and available, they were able to access the privileged credentials that they needed because our solution remained up and available.
This was a huge for us. To have the users of the system feel that it is stable, trustworthy, and dependable. We have had great success with the disaster recovery functionality that we have with CyberArk vault. We test it frequently, and it is stable for us. We have been very pleased with the stability of the solution.
View full review »JG
Jack Gammon
Security Analyst at a financial services firm with 5,001-10,000 employees
Stability is rock solid.
View full review »EG
Eli Galindo
Data Security Analyst II at a financial services firm with 5,001-10,000 employees
So far, so good with stability. We have done a couple disaster recovery exercises with CyberArk, and they have gone according to plan.
View full review »TK
Tanmay Kaushal
Cyber Security Consultant at a tech services company with 10,001+ employees
Earlier in 9.0 version I faced some stability issues, yes there are some stability issues with CyberArk such as memory leakage, password unsync etc. These are some common problems but frustrating. In this version of CyberArk, memory leakage is a quite common and frequent issue which lend up access issue to end users.
View full review »BW
SystemsA2327
Systems Admin II at a transportation company with 5,001-10,000 employees
It is very stable. We have had no downtime.
View full review »AM
reviewer1757271
Product Owner at a tech services company with 1,001-5,000 employees
My impression of the solution's stability, in general, is very positive. It's quite robust. There are mechanisms in place that allow you to have high availability and that allow you to have proper disaster recovery. Those mechanisms are very solid, as we have tested them extensively within our processes to assess the risk associated with the use of CyberArk. They have performed very well.
The only thing that is lacking with respect to the stability is the scalability issue. The amount of data we need processed is too big for CyberArk to manage properly. That mostly impacts performance, not the stability, but to some extent the stability has suffered due to that.
But overall, I would rate it very good in terms of stability. We had a minor issue once and, other than that, we have been online the whole time that I have been here. We have tested it thoroughly and have not found any situation where it would become too unstable to perform our tasks.
View full review »SN
Director051a
Director Information Security at a insurance company with 501-1,000 employees
It is very stable. We have never had any downtime; no issues. We worked with support on several upgrades, and are looking forward to the 10.x upgrade.
View full review »KE
Kevin Elwell
Security Analyst at a retailer with 10,001+ employees
The stability has been very good.
View full review »If there are stability issues, most of the time this relates to the companies infrastructure.
View full review »I have not really encountered any issues with stability.
View full review »The product is stable. If you make some changes or something, it's stable.
View full review »Once the implementation is completed and the solution is hardened, I consider it to be stable.
View full review »No scalability issues.
View full review »AM
Anthony Mook
Senior Security Manager at SMU
Its' quite stable.
View full review »BA
BridgitAmstrup
Cyber Security Manager at a hospitality company with 10,001+ employees
We have implemented our own redundancy into the product. That has worked for us very well.
View full review »MS
Technica06b9
Technical consultant at a healthcare company with 1,001-5,000 employees
So far, we haven't seen any major hurdles. We haven't had any downtime because of CyberArk.
View full review »MV
Malhar Vora
CyberArk PAS Solution Professional | Project Manager at a tech services company with 10,001+ employees
It’s a very stable product. I haven’t encountered any stability issues.
View full review »Some improvements could be made to the PSM service. However, this could also be a problem with how Microsoft RDS functions, rather than the PSM services.
View full review »CyberArk Privileged Access Manager is stable.
View full review »KL
reviewer1248522
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees
CyberArk Privileged Access Manager is stable.
View full review »Very stable with no own goals in three years.
View full review »BA
Principad996
Principal entity management engineer at a retailer with 10,001+ employees
We have not had any stability issues so far. We have not had any serious downtime. We do see performance issues with PSM which gets very busy, and we just keep scaling the number of PSMs. When many people log in at the same time, we have some issues with connecting through PSM. We doubled our PSM software and it's better now.
View full review »MW
SeniorSeca1c
Senior server administrator at a financial services firm with 1,001-5,000 employees
It is very stable. We started off on version 7, moved to 8, to 9, and now we're moving to 10, and each revision has brought about an increase in confidence and stability.
View full review »DD
reviewer990873
Information Security Engineer at a international affairs institute with 1,001-5,000 employees
I am very impressed with the stability, but I still need to convince some colleagues.
View full review »It has been pretty stable. No ongoing issues; only one-off, and CyberArk support has been pretty good for support.
View full review »There is dependency on Windows tasks and if any AD GPO changes are pushed, it affects the system and stops working.
View full review »MM
ITSecuri6676
IT Security Analyst at a mining and metals company with 10,001+ employees
Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug. Our management is very upset about it.
CyberArk has been helping out, and it has been okay. However, the stability is definitely a concern, because with PSM, it becomes more critical to have it up. All of a sudden you have to have PSM up to be able to do your work.
The stability issues started when we upgraded from 9.7 to 9.95. Then, we were told during one of our cases that there was a bug in our new version and the only solution was to upgrade.
View full review »During the time that I have worked with CyberArk, I was able to conclude - based on experience and colleague stories - that this is one of the most stable products I have ever encountered. I have never seen any stability issue that was not related to a human error or a configuration issue.
View full review »Never encountered any problems with stability.
View full review »AT
ABHILASH TH
Managing Director at FOX DATA
A very stable platform for small to extremely large and complex organisations and distributed networks.
In one of the projects for global MNC, we had successfully executed projects with distributed Vault in 16 countries spread across 5 continents. This is done with a centralized primary vault( on HA )- HQ Datacenter, which connected distributed local vault and PSM, along with DR in the cloud.
All these years in none of our projects haven't come across product stability or system crash isuses due to cyberark software
View full review »It's quite stable so we've not faced any problems so far and it's been working smoothly for us. Initially, there were some technical issues, disconnections happening, and the slowness was there, but we've been able to overcome those challenges. Now for the past 15, 20 days, it's been running smoothly.
View full review »HP
HimanshuPandey
Lead Consultant at a tech services company with 10,001+ employees
I would not say there is a stability issue. There are quite a few bugs, which I have discovered in versions 10.1 and 10.2, but I believe that was rectified out of scalability.
View full review »As no software is perfect, I don’t think it is any different with CyberArk. Their support, however, is able to tackle most of the problems. Sometimes patches are distributed. The CyberArk solution highly integrates with different platforms (Windows/Linux) and applications (AD, SIEM, email, etc.). So, not configuring it well can result in unexpected behavior. You need to consider the limitations of the platforms it is installed on, as well.
View full review »I have not encountered any stability issues.
View full review »So far, it is stable.
View full review »Rock solid! I would say it is, set it and forget it, but the vendor keeps on top of upgrades and enhancements.
View full review »We have not encountered any stability issues. After more than six years with my first CyberArk client, everything works great.
View full review »It is stable.
View full review »BB
MasterSo7490
Master software engineer at a financial services firm with 10,001+ employees
The stability, overall, is really good, outside of some of the RADIUS problems that we're having. Generally, it is very good.
View full review »We have not encountered any stability issues so far.
View full review »The product is very stable.
View full review »KR
karthikrajaraj
Technical Director at Unique Performance Techsoft Pvt Ltd
No issues.
View full review »There were no issues with stability.
I did not have stability issues.
View full review »MV
reviewer1762503
Engineering Lead PAM with 10,001+ employees
It is a very stable and reliable product.
View full review »HT
Hichem TALEB-BENDIAB
CDO & Co-Founder at ELYTIK
The solution is stable, it is very resilient.
View full review »RS
Randhir-Singh
Principal Consultant, IAM Projects at a tech services company with 201-500 employees
It is a stable product.
View full review »In my seven years of experience with CyberArk products, I have never seen an unstable environment due to product functionality. It's always lack of proper planning, inexperience and faulty configuration that leads to an unstable environment.
View full review »I have not encountered any stability issues.
View full review »This solution is quite stable.
View full review »I did not encounter any issues with stability.
View full review »JL
reviewer1513986
Presales Engineer at a tech services company with 51-200 employees
I think this solution has a lot of stability.
View full review »RN
Richard Nagygyörgy
Product Manager at a tech services company with 11-50 employees
CyberArk is stable.
View full review »CyberArk is quite stable and no issues have been exprienced on regards to stability.
View full review »No issues encountered.
View full review »SB
Sumit Batabyal
Security Team Lead at a tech services company with 10,001+ employees
I have no issues with stability.
View full review »KN
reviewer1386480
Junior Product Consultant at a tech services company with 501-1,000 employees
This was my first experience in the solution's UI and UX user experience and user interface. I didn't find the solution to be very stable at all.
View full review »There were no issues with stability. However, there were a few times when there were stability issues because the solution was deployed on a Windows platform.
View full review »LT
reviewer1523790
Auditor de Sistemas y Procesos at a tech services company with 11-50 employees
CyberArk PAS is very stable.
View full review »Buyer's Guide
CyberArk Privileged Access Manager
April 2024
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.