Cylance Reviews

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Real User
Network Administrator
Mar 05 2018

What is most valuable?

Centralized dashboard online which can be used for managing a huge product. Anything I need done can be done from a single website.

How has it helped my organization?

Rather than having to log onto a central server to manage the endpoint protection, I can log onto the dashboard to manage everything. No on-premise server required, chewing up resources needed for other tasks and projects. Endpoints are... more»

What needs improvement?

Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment. It is not hard to decipher and add a global safe list, so you do not have to touch or adjust Clients on all endpoints.... more»
Real User
Cybersecurity & IT Professional (VirtualCIO) at a tech services company with 1-10 employees
Nov 02 2017

What is most valuable?

The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations. I am also quite impressed with its ability to protect systems against zero-day threats due to the machine... more»

How has it helped my organization?

My clients have not had to contend with time-consuming false positives, nor have they had to worry about zero-day attacks, even for systems which have been off the network for months.

What needs improvement?

The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems.
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Real User
Lead Systems Administrator at a energy/utilities company with 1,001-5,000 employees
Jun 19 2017

What do you think of Cylance?

Valuable Features Does malware analysis. Blocks WannaCry and other attacks that have come out. • Improvements to My Organization It lifted the burden on the helpdesk from having to keep computers updated with definitions and thus reduced the labor hours spent monitoring AV on endpoints. • Room for Improvement It needs real analysis of quarantined files. The EDR product isn't showing much right now. • Use of Solution We have been using this solution for one year. • Deployment Issues Some DLLs and in-house apps were quarantined. Alerting mode is the way to deploy this software for at least three weeks. • Stability Issues I did not encounter any issues with stability. • Scalability Issues I did not encounter any issues with scalability. • Customer...

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What is Cylance?

Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.

Cylance customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

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