Cylance Reviews

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Eric Rise
Real User
Network Administrator
Mar 05 2018

What is most valuable?

Centralized dashboard online which can be used for managing a huge product. Anything I need done can be done from a... more»

How has it helped my organization?

Rather than having to log onto a central server to manage the endpoint protection, I can log onto the dashboard to... more»

What needs improvement?

Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment.... more»

What's my experience with pricing, setup cost, and licensing??

Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight... more»

Which other solutions did I evaluate??

I had just renewed a three year subscription to a very popular endpoint protection suite when I went to a Cylance... more»

What other advice do I have??

Do your homework. Demo products to see how they will work within your environment and involve your end users. End users... more»
Andrew S. Baker (ASB)
Real User
Cybersecurity & IT Professional (VirtualCIO) at a tech services company with 1-10 employees
Nov 02 2017

What is most valuable?

The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or... more»

How has it helped my organization?

My clients have not had to contend with time-consuming false positives, nor have they had to worry about zero-day... more»

What needs improvement?

The management console needs a little maturity in how it presents data and allows the administrator to drill down or... more»

What's my experience with pricing, setup cost, and licensing??

The initial end-point cost may seem a little high but when you look at the total peace of mind that the solution... more»

Which other solutions did I evaluate??

Yes, I used and supported a previous solution, but changed, because of system performance impact, and management of the... more»

What other advice do I have??

We would encourage everyone evaluating end-point protection solutions to run a 30-day pilot (minimum) in their own... more»
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Leo Magallon, Cissp
Real User
Lead Systems Administrator at a energy/utilities company with 1,001-5,000 employees
Jun 19 2017

What is most valuable?

Does malware analysis. Blocks WannaCry and other attacks that have come out.

How has it helped my organization?

It lifted the burden on the helpdesk from having to keep computers updated with definitions and thus reduced the labor... more»

What needs improvement?

It needs real analysis of quarantined files. The EDR product isn't showing much right now.

What's my experience with pricing, setup cost, and licensing??

Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of... more»

Which other solutions did I evaluate??

The previous solution had too many things to monitor and required dedication to fix corrupt definitions. These required... more»

What other advice do I have??

Review the performance of Cylance over the next year and ask for a 60 day trial, not just a 30 day trial. Monitoring... more»

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What is Cylance?

Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.

Cylance customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

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