CylancePROTECT Initial Setup

Sooraj Makkancherrry - PeerSpot reviewer
Software Manager at Philips

The solution is easy to deploy. However, it is hard to manage. 

I don't have to worry about maintenance. I don't handle any maintenance tasks. 

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George Tsepelis - PeerSpot reviewer
Senior Technical Support Analyst at Paul's Transport Inc

The initial setup was straightforward.

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MA
Division Manager, Information Technology at Lonestar

The installation phase is easy.

In terms of deployment, you can just have a centralized deployment involving PDQ Deploy, or you can have Cylance downloaded and then run it on individual endpoints.

For a size of more than 200 deployments, a company may need two to three staff members to take care of the centralized deployment phase.

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Buyer's Guide
CylancePROTECT
April 2024
Learn what your peers think about CylancePROTECT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.
Patrick Scolyer-Gray - PeerSpot reviewer
Founder & CEO at Pathbreaker Pty Ltd

The initial setup is complex. The solution is military-grade, so I wouldn't expect anything less.

Setting it up at an enterprise level is relatively complex. But once set up at the administrative level, it is comparatively easy for the end user to set up.

Enrolling my phone with CylancePROTECT is a relatively easy process.

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GP
OT Cyber Security Principal Consultant at Jacobs Engineering Group Inc.

The initial setup is pretty straightforward. Our guys are trained up in it. 

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KC
Managerial Agent at PD Centre

The solution’s initial setup was easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

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LM
IT Manager at PBD

The initial setup was easy.

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AB
Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC

The initial setup was very straightforward.

  1. Install agent on system, apply key, and device comes up in the portal.
  2. Automatically apply monitoring policy.
  3. Verify the baseline, and quarantine or whitelist all detected files.
  4. Apply active policy.

Also, the installation did not require a reboot.

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SJ
Director of IT Operations at a manufacturing company with 1,001-5,000 employees

The initial setup is very straightforward and the deployment took a few days.

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C.J. Oosthuizen - PeerSpot reviewer
Head of Cloud Services and Projects at Grove

The solution’s initial setup is straightforward.

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Kums K - PeerSpot reviewer
Cloud Systems Analyst at Nimbus Cloud Services

The initial setup of CylancePROTECT is very easy.

The solution is deployed on a private cloud or on-premises. My company prefers to use the cloud services of VMware.

The deployment process for the solution took less than a week.

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Arifin-Ritonga - PeerSpot reviewer
Senior Consultant at IIJ Singapore

The setup for CylancePROTECT was easy. You just had to do some clicking.

It took less than a month to deploy the solution, mainly three weeks, including installing tools on the endpoints.

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Robert Valencia - PeerSpot reviewer
Solution Architect at Westcon-Comstor

The initial setup is very straightforward. It's not overly complex. 

The management and maintenance is also very easy. 

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Eric Rise - PeerSpot reviewer
Network & Security Engineer at a healthcare company with 51-200 employees

Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.

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AB
IT Cyber Security Engineer at a legal firm with 201-500 employees

Its setup is simple if you have a Windows device; it is executable. 

You start the program, make a few clicks, and then enter an extension code into it. Then it begins to mute services before installing. It's fairly simple, maybe five or six minutes.

We never implemented a single solution. We completed what is known as the university installation, and it does the bundle installation. The single-bite variant was never used. We used the bundle to make it easier.

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DV
Senior Network Administrator at a financial services firm with 51-200 employees

The initial setup was fine. It's doesn't take a long time to deploy.

Uninstalling is difficult. Sometimes it doesn't remove easily, and that is frustrating. 

It would be nice if it had an uninstalled feature within the dashboard, in the SAS part of the application online, because it would do everything itself. Unless it is something that I have missed or that I didn't see. 

With FortiEDR you can go in, and you can uninstall from the dash, find the endpoint you right-click, or you click a button, then you choose to uninstall and it pulls it from the machine. You don't have to put in any keys, or anything. It does it from there. I don't believe that Cylance does that, but it would be nice if it did.

We have a team of two, myself and my colleague maintain this solution.

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HERNAN RODRIGUEZ - PeerSpot reviewer
IT Security Engineer at Cybolt

The initial setup is quite straightforward.

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Niels Aerts - PeerSpot reviewer
Founder at XPose

The setup process for CylancePROTECT was pretty straightforward. Setup-wise, it's an eight out of ten.

How long deployment takes depends on the client. For a bigger client, it might take around two weeks for every device to be deployed, but for a small business with a few employees, deploying CylancePROTECT might take a few days.

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OB
Head of Systems at SKN Caribecafe Ltda

The initial setup was a little bit complex. We had to take some time learning the machines and how to protect ourselves. That part of the implementation took a good amount of time.

We had a few problems setting everything up, and with those issues, it took us maybe two months to deploy the product in total.

We currently have one person that handles the maintenance of the solution for us. He's an engineer.

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AB
Vice President Operations at a construction company with 11-50 employees

The initial installation and setup are straightforward.  

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DD
Owner at Terra Controls

We engage with Cylance Professional Services, so there was not much need for input from our side. From our point of view, the initial setup is pretty straightforward.

The software is installed on a VM and we have about 70 machines in total. The deployment took about two days.

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RC
President at a security firm with 11-50 employees

We don't integrate or set the system up. I couldn't speak to how the deployment process happens, or how easy or hard it is. That's not an aspect of the solution we handle. We have nothing to do with implementing or managing the solution.

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AZ
Co-Founder, CEO at a tech services company with 11-50 employees

The initial setup and installation of this solution are quite straightforward. Just download from the management console and install it. It's easy.

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LS
IT Infrastructure Manager at a financial services firm with 51-200 employees

The initial setup is very straightforward. You just click on the MSI and provide the key to register for it to sync to the cloud dashboard.

We have a team of seven IT resources who have an account under Blackberry administration.

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MH
Vice President Product and Strategy at a tech company with 201-500 employees

The initial setup is not complex. It's very straightforward and very easy to deploy. A company would not have any issues with the process. 

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C.J. Oosthuizen - PeerSpot reviewer
Head of Cloud Services and Projects at Grove

The initial setup is easy. You have the option to install the endpoint client on all Windows devices, Mac OS and supported Linux OS. For Windows devices, you can download the exe file, or the MSI file for installation via Group policies to roll out on multiple endpoints at the same time.

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HP
VP at a tech services company with 11-50 employees

The initial setup is very easy.

The management platform is in the cloud and there is an agent on each device.

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BN
Software Engineer at a tech services company with 1-10 employees

The initial setup was pretty straightforward.

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AA
BlackBerry Cylance SME - Resident Engineer at a tech services company with 201-500 employees

The initial setup is straightforward. It is very easy to install.

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KO
Senior NOC Security Engineer at a wholesaler/distributor with 51-200 employees

The initial setup is pretty straightforward. 

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it_user1172661 - PeerSpot reviewer
Security Domain Architect at a tech services company with 5,001-10,000 employees

I wasn't involved in the setup, we have an IT department that deals with that. They were replacing another solution with this and the roll out took about a year to get to all the end users. 

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SD
Coordinator of special projects at a manufacturing company with 201-500 employees

The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration. 

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MP
Technology Specialist at a tech vendor with 11-50 employees

The initial setup was easy. It took around an hour and a half. We deployed it ourselves. 

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Buyer's Guide
CylancePROTECT
April 2024
Learn what your peers think about CylancePROTECT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.