Darktrace Other Advice

Luis KiambatA - PeerSpot reviewer
Director de Desenvolvimento Tecnológico at Cetim

We are not necessarily using the latest version of the solution right now. 

It's totally different from any other solution a customer may have used. You have visibility, and it will find anything that you miss with other solutions. I would advise new users to start using it as soon as possible. Buy it. It's totally better than other solutions.

I'd rate the solution nine out of ten.

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Wissam Khashab - PeerSpot reviewer
IT Security Manager at Sara

I recommend Darktrace to others, it is a helpful service you will have full visibility of what's happening on your network, emails, and SaaS applications.

I rate Darktrace an eight out of ten.

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PatrickWang - PeerSpot reviewer
Cybersecurity Manager at DP World Australia (Holding) Pty. Ltd.

One person can handle the maintenance of Darktrace.

I recommend the solution to others.

I rate Darktrace an eight out of ten.

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Buyer's Guide
Darktrace
March 2024
Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Malebo Lethoba Group - PeerSpot reviewer
Security Analyst at Life Healthcare

I'm an end-user.

It's quite a good tool. They've worked hard to be the top security control in terms of AI and machine learning, and their product works well. Cisco would not match up. Maybe Palo Alto Cortex could do what they do. Cisco is not a security house, even though they have the networking knowledge and all of that. Most of their products are only now catching up to cybersecurity.

I'd rate Darktrace ten out of ten.

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DaliaHassen - PeerSpot reviewer
Senior Security Architect at Meeza

I rate the solution eight out of ten and highly recommend it.

From a technological perspective, Darktrace is an excellent company, and the rate at which they improved and continue to improve their product is impressive.

All the data is on the appliance on the customers' premises, and we have to open back doors to the analysts in London to access the devices, who have complete visibility into what's happening on the customer side. This is a significant negative point for Darktrace. They also have complete visibility into our email, which is a privacy concern for us. 

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SL
IT Manager at a non-profit with 51-200 employees

If any company has enough budget to put another layer between the internet and the on-prem device, they should consider Darktrace.

I rate the product a nine and a half out of ten.

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Christian Strasser - PeerSpot reviewer
Manager Information Systems / Technology at Food Sciences Corporation

We were end-users. 

I'd rate the solution an eight out of ten.

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Winston Lewis - PeerSpot reviewer
Assistant Manager - IT and Innovation at a financial services firm with 51-200 employees

I rate Darktrace 8.5 out of 10. I recommend doing a proof of concept to see what you're getting. We got good results. During the POC, Darktrace showed us lots of things we didn't know about. 

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JC
Network Security Engineer at Social Security Commission

I would rate Darktrace at nine out of ten. It is a growing product that helps with an ever changing threat landscape. Traditional endpoint antivirus solutions will not be able to keep up.

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BS
Assistant Manager - Network & Security at a financial services firm with 5,001-10,000 employees

We're a potential end-user. We tested the solution. We just tried different scenarios to see what would suit us. We were testing it and will still go ahead with testing. The testing is not yet complete. We've put it on hold for now; however, we will still continue testing in the coming days.

I'd rate the solution eight out of ten.

I'd advise potential new users that they should definitely give it a try; however, the price is on the higher side. Darktrace has to consider lowering its price.

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Tim Bosman - PeerSpot reviewer
Chief Information Officer at Amadys

I would surely recommend Darkforce. The price might be quite high, but it is really worth it.

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Serena Bryson - PeerSpot reviewer
Information Security Program Manager at a non-profit with 11-50 employees

My advice to others is they have to understand that the solution is looking for behavioral anomalies, and it is going to take tuning to achieve this. It's not a set-it-and-forget-it solution. You have to monitor, update, and optimize it for your environment.

I rate Darktrace an eight out of ten.

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Wally Lee - PeerSpot reviewer
Vice President | Head of Information Systems & Manufacturing Engineering at a manufacturing company with 51-200 employees

I give the solution ten out of ten.

Our organization has about 50 nodes and there is no maintenance involved because it is self-maintaining. I recommend the solution, it is better than SIM.

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SS
Director Of Information Technology at a security firm with 1-10 employees

My advice for anybody who is implementing Darktrace is that you definitely need to take your time. Sit down and understand how to use the model breach customization. They use models and if something hits that model, it triggers an alert.

I would rate this solution a six out of ten.

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WT
IT Manager at SJ Securities Sdn Bhd

We're a customer and end-user.

It's my understanding that we are on version five.

I'd advise users that it's a good solution, however, they need to be prepared for a large learning curve. 

I'd rate the solution eight out of ten.

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CD
Administrator at a healthcare company with 501-1,000 employees

We are customers and end-users. 

I'd rate the solution five out of ten. It's an interesting maturing market. They do have potential, however, they do need to work a fair bit on their AI models and their interface.

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TP
Co-Founder & Managing Director at a comms service provider with 1-10 employees

Darktrace has improved our client's organization's threat detection and response capabilities. Darktrace has helped users intercept and stop ransomware attack attempts in the very early stage, within a couple of minutes of its detection Autonomous response is a very good and useful feature that differentiates Darktrace from other solutions.

One person can easily maintain the solution. Darktrace easily integrates with our client's IT infrastructure solutions, like Microsoft 365, CrowdStrike, and Palo Alto firewalls. Darktrace has impacted our clients' incident response time to be very quick.

Darktrace is an autonomous solution. Users have to ensure they present all the traffic to the tool so it can intercept threats and not have hidden spots in their networks.

Overall, I rate Darktrace a nine out of ten.

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IU
Head of Infrastructure, Security and Communications at a construction company with 5,001-10,000 employees

We are using the last version of the solution, although I don't know the exact version number. We plan to upgrade in the next couple of weeks. We might be on version five, with the latest being six.

This is something that is really easy to implement in an organization. It gives us good visibility about what is happening in our networks, and on the system. We like the transparency available within our infrastructure now. We can also personalize it to fit our needs. You can either choose plug and play or you can go deeper. They have artificial intelligence you can start working with. You can define more by leveraging modules. Overall, it's very interesting. 

I'd rate the solution eight out of ten.

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CM
System Administrator at Finlays

We're just a customer and an end-user.

Overall, I'd rate the solution at an eight out of ten. We've mostly been quite happy with the product.

I'd recommend it to other users and organizations.

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MP
Senior Security & Infrastructure Architect at a retailer with 10,001+ employees

If someone asked me for advice about the product I would definitely highly recommend it to those who need this type of solution. It is really good. It has given us a view of our company and it has actually caught a couple of people that were doing data exfiltration and stealing data from our company. We caught them doing it in the act in live time, which is just incredible.  

On the scale from one to ten where one is the worst and ten is the best, I would definitely rate this product at the moment as a ten. It is a perfect solution for our needs.  

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JM
Director Of Information Technology at a computer software company with 501-1,000 employees

I'm a partner with Darktrace.

I would advise them to engage with their sales team and their sales engineering team to make sure they understand the license model.

It's very intuitive. It's a fantastic product, and the only reason they don't get a 10 is because of their licensing. I believe their network monitoring device licensing module could use some improvement.

I would rate Darktrace an eight out of ten.

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MT
Security Engineer at a real estate/law firm with 1,001-5,000 employees

Darktrace is a pretty good company. The only thing that they need to really work on is just being able to get rid of some of those false positives. Once the solution is tuned up, it pretty much just runs.

I would advise making sure that you do a really good PoC of the product so that you can be sure that it makes sense in your environment.

I would rate it a nine out of 10. 

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Mebbert Chiyangi - PeerSpot reviewer
Information Security Analyst at INFRATEL CORPORATION ZAMBIA LIMITED

I would recommend it based on its excellent behavior analytics and AI implementation.

Overall, I would rate the solution an eight out of ten. 

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Recep  Alver - PeerSpot reviewer
Cyber Security Engineer at Natica IT Consulting at Natica IT Consulting

I would recommend this solution to potential users. But the cloud solution is challenging to use in Turkey.

On a scale from one to ten, I would give Darktrace an eight.

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AdeelAgha - PeerSpot reviewer
Team Lead - Cyber Security & Compliance at Al Tuwairqi Group

I give the solution an eight out of ten.

Our organization chose Darktrace because of its phishing capabilities.

Darktrace is the best way to secure a gateway and I recommend the solution to others.

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MM
Security Manager at Yarix S.r.l.

We are partners of Darktrace.

We utilize both cloud and on-premises deployments. 

I would recommend the solution to other companies and clients.

I'd rate the product at a ten out of ten.

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Tichaona Ndoreka - PeerSpot reviewer
Infrastructure Sup at Capital Development Services

I would recommend it, but you just need to make sure that your organization is big enough. It's not worth it when the organization is small. I would recommend it for organizations with more than 5,000 devices on their network.

I would rate it an eight out of 10.

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IA
Group IT Manager at a manufacturing company with 1,001-5,000 employees

My advice to those wanting to implement this solution is if they want to experience artificial intelligence, advanced cybersecurity, and high-level detection, this solution is the one. 

I rate Darktrace a nine out of ten.

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AA
Head of Security at DFCC

Based on our experience with DarkTrace, I would advise that if they are comparing prices, ROI and everything, I think Darktrace is better than FireEye.

On a scale of 1 to 10 I can rate it a 6. I give it a 6 because it's been a year learning everything, and technology, attacks and patents are changing everyday.

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TG
Group CISO/CTO at Gulf Based Private Conglermate

My advice to someone considering this solution is to install it, conduct a pilot, and see. You need to see how easy it is to implement and you need to add it to install. You need to see what kinds of results it provides and compare it to your existing tool kit. The product demonstrates its actual capabilities when it's actually working. It's difficult to comprehend what it can actually do but it does give you an added level of visibility. 

It has good capabilities. I would rate it an eight out of ten. 

Cross-correlation with the endpoint based activities would be useful, like the ability to look at the deep supervised learning engine of the artificial intelligence unit and being able to take input data from the endpoints in order to apply the rules. It works on supervised learning and rules but I would like to be able to do things on different feeds as well. 

It has a very good graphical user interface. The ability to get a console on the mobile phone and being able to respond and do basic incident response capabilities remotely is also a good feature. 

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DB
Manager, Information Security at a manufacturing company with 1,001-5,000 employees

The product is expensive, but it is a quality product. If you look apart from the cost, it's a good product followed by very good support. If you're willing to spend the money, it is worth consideration.

Overall, I rate the solution an eight out of ten.

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IG
Chief ICT Officer at Barbados Public Workers Cooperative Credit Union Ltd

I would rate the tool a nine out of ten. You need to use the tool on a trial basis so that you can get comfortable with it. 

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CC
Customer Solution Manager at a tech services company with 51-200 employees

My advice to others is for them to try to determine what are their costs in security. Then they can determine the benefit of Darktrace. They need to first acknowledge what their costs are and then they can start pricing what solution would be best.

I rate Darktrace a ten out of ten.

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NW
Chief Operations & Information Officer at MineWorkers Provident Fund

In terms of our organization, we are a massive IT organization or financial services company. We've got a very small ITP, but we've got a lot of data. We are not sure about Darktrace in terms of its capacity to deal with huge data, but it is probably too early for me to give some sort of indication of what is not big.

At the moment, they are delivering on the set objective in terms of what I want to achieve as a CIO, and I'm quite happy with some of the deliverables that are coming through at the moment. In terms of what our requirements were and what we expect in terms of what we want them to deliver, they have delivered. Within the next two to three years, I would probably be able to provide a different perspective after we've matured within the Darktrace environment. At the moment, they've delivered the actual scope of work. There is nothing really that they're not delivering on as promised. So, at the moment, I'm quite happy with where we are.

I would rate Darktrace a nine out of ten.

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JV
Cybersecurity Architecture Manager at Banco de Chile

I would recommend this solution. You need to have a good plan for its initial installation. It requires a lot of work in the network.

I would rate Darktrace an eight out of ten.

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Fridbert Ruronona - PeerSpot reviewer
Information Technology Support Engineer at CCTZ

I would recommend this solution to others.

I rate Darktrace a ten out of ten.

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AA
Head of Security at DFCC

I would rate this solution a seven out of ten. 

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PP
ciso at SDIS49

We use the on-premises deployment model.

It's a quite clever solution. It has a lot of potential, but I'd advise those considering to hold off implementing the solution until after a newer version is released.

I'd rate the solution seven out of ten. If they added automation and included it in the price, I'd rate it higher.

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GP
Data Security Manager at Leeds United FC

I would suggest to anyone considering this option to identify if this is going to be a monitoring tool to supplement an existing system or if this is going to be another product in your existing security suite of tools.

I would rate this product an eight out of 10. 

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SA
Consultant at a computer software company with 5,001-10,000 employees

My advice is to always go for a PoC before implementing Darktrace. That's because Darktrace can get a lot of personally-identified information, which may not be a good thing for some companies. So, before going for this technology, you should do a PoC, and once everything is compliant with the rules and regulations of the company, you can go for it.

I would rate it an eight out of 10.

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BI GOORE LEA SEMI - PeerSpot reviewer
CEO at VERINET

I rate this solution eight out of 10. 

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Pedro-Cunha - PeerSpot reviewer
Chief Information Security Officer at a consultancy with 201-500 employees

I rate the solution a nine out of ten.

It takes a team of five to maintain the solution.

This solution can reduce the resources required to run a security operation center by two-thirds.

The solution's reports are intuitive and informative.

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FH
Founder and Director at a tech services company with 11-50 employees

I would rate Darktrace a seven out of ten. It is a good solution, but it requires some improvements. 

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CO
Chief Operating Officer at Winstarbel Communications Limited

My advice to others is always to keep an open mind and to find out as much as you can about the program to see if it offers what you are looking for. I rate Darktrace eight out of ten.

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AW
Project Co-Ordinator at Ministry of Innovation, Science and Smart Technology

It's a good solution. I would suggest that if it's suitable for your requirements, get it. 

I would rate this solution a nine out of 10. 

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OA
CTO at CyberSecur, Lda

On a scale from one to ten where one is the worst and ten is the best, I would rate Darktrace as an eight-out-of-ten.  

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SC
Team Lead Manager with 501-1,000 employees

My advice for anybody who is looking into implementing Darktrace is to do a proof of concept first. Try to out because it's quite useful for providing visibility in the network.

Overall, this is a good product that seems to be working well.

I would rate this solution an eight out of ten.

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GR
SOC Manager at Nais Srl

While it is complex, and difficult to use, once you understand the correct way to use it, it's a very good platform. I would rate Darktrace a nine out of ten.

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JC
Network Security Engineer at Social Security Commission

I would rate this solution an eight out of ten.

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OO
Director at Baverianvine

My advice to people and organizations considering this as a solution is: go buy it. They shouldn't waste their time fussing and looking around at other solutions. It works. I've done administrating for several years, and this is the one solution that works. It complements what you have, whatever that is. It is like a plug-and-play component. There is no solution that does what it does. You even have some excellent systems like Cisco's Stealthwatch — these are just the three packet analysis technologies. Darktrace is actually DPI (Deep Packet Inspection), which in my markets is now called the threat level buttons. It is really an advanced product and everything just works ridiculously well.

If I had to rate the product on a scale of one to ten (ten is the best) I'd give it an actual ten. It is the only product I use that I would give a full ten. It's hard to achieve a ten as you have to be better than everything and everyone else. It does deliver on what it says it can do.

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PN
Security Operations Manager at a financial services firm with 5,001-10,000 employees

People must first examine the network architecture in order to make the best implementation.

Darktrace is a very good solution, I would rate it a nine out of ten.

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JN
System Architect at a energy/utilities company with 51-200 employees

We are a partner.

I'm not sure which version of the solution we're using. My understanding is that it is version 5.

I would recommend the solution to others. However, it's important to ensure you use the solution in order to set up your processes correctly and to the benefit of the organization.

So far, I would rate the solution at an eight out of ten.

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SR
Head of Strategic Business Development at Grove

I'm a partner and reseller.

We are using the latest version of the solution. 

It's deployed on-premise, in the cloud, in email, via SaaS, and on the endpoint.

I'd advise potential new users to  use antigena. It's a handy tool to stop cyber attacks.

I'd rate the solution ten out of ten.

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NN
ICT Coordinator at a tech services company with 51-200 employees

It is good. Recently, they have made it more sensitive for tracking or identifying all the behaviors or patterns. So, you're getting more alerts out of it, which I guess is a good thing.

I would rate it a ten out of ten.

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VI
Director Comercial México at Aubay

Over the past years, I have seen some customers say, "No, I have Endpoint protection. I have intrusion prevention. I have a firewall. I don't need anything like that." My advice is that first of all, open your mind to new solutions because this type of solution will catch everything that the rest of the solutions that you have won't catch. That's the first thing. The second thing is that do not limit the work of the people who work with Darktrace by saying that you know your network because we can assure you that you don't know your network and the threats that are inside and outside the network and the size of the network.

We always start with Darktrace Enterprise Immune System, which is the first model. The reason for this is that it is easier to adopt the Antigena model at the second stage because the solution by itself needs to learn inside of the network and what is good and what is bad. When we place Antigena, the deployment stages are exactly the same as when you first deploy the Enterprise Immune System in order to let it learn. After the solution starts learning, it will take at least a couple of months or probably three months to deploy Antigena. Therefore, it doesn't make sense to make customers spend more money on a solution in the initial stages and go for a solution that they would not be using initially. This also provides the appropriate sizing of the network. Most of the time, the customer needs to acquire more services from us in order to support all the infrastructure that they have.

I would rate Darktrace a ten out of ten. I am a very happy user and a happy seller of Darktrace.

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GP
Head of Cybersecurity Business Unit at S2E

They are currently working on improving their interface by including AI to help simplify things, but it does not work on real-time data. Rather, it works on historical events.

This is definitely a product that I can recommend, although I would probably be using it together with a SOC service or somebody else who can manage it properly.

I would rate this solution a seven out of ten.

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IV
Application & Security Specialist at a financial services firm with 1,001-5,000 employees

We're very pleased with Darktrace so it is a bit difficult to pinpoint areas for improvement. It covers all of our needs and from what I can see, it does the basics very well. There are many advanced features, also.

This is a solution that I definitely recommend. It offers a proof of value rather than a proof of concept, where they run the tool in your network, let it learn and then catch any vulnerabilities. Then you will actually see the value of the solution, either potentially blocking any exploitive threats or not, but its a really good thing to go through. To do this, I think that you have to go through an actual partner unless you're in a location where Darktrace has a physical office. In any event, I strongly recommend going through the proof of value to see if you like it. If there is a charge then it is definitely worth it.

I would rate this solution an eight out of ten.

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ME
Solution Architect at MCS

I would rate Darktrace an eight on a scale of one to ten.

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GS
Seguridad de la Información at Banco Davivienda (Costa Rica) S.A.

Because of all it does, Darktrace is a very good solution, and it doesn't take a lot of time to implement and to get results. You can learn the behavior of the network and take actions, not based in signatures. I think this is very, very good.

On a scale of one to ten, I would give Darktrace a nine.

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it_user1051182 - PeerSpot reviewer
Product Owner - Cyber Security at a healthcare company with 10,001+ employees

Darktrace is a good product and it can be implemented on premises. Someone who wants to take care of the lateral movement and configure it, will love what it offers. I rate this solution a seven out of ten. I would like to see supervised machine running in the future.

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AA
Networking & Security Specialist at a tech services company with 51-200 employees

We have been using it for a few weeks. As of now, we plan to keep using it. I would recommend this solution for big companies.

I would rate Darktrace a seven out of ten.

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GS
Founder and CEO at a tech services company with 51-200 employees

We are resellers and integrators of Darktrace.

I would rate Darktrace a nine out of ten.

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MA
Network Security Engineer at a tech services company with 51-200 employees

When considering Darktrace you need to have a plan and decide if it is something you really need as an organization. I would rate Darktrace an eight out of ten.

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MR
Técnico Informático at a tech services company with 51-200 employees

I would absolutely recommend using Darktrace. Overall, on a scale from one to ten, I would give this solution a rating of eight.

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Buyer's Guide
Darktrace
March 2024
Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.