DataCore SANsymphony SDS Customer Service and Technical Support

Damon
System Engineering at a tech company with 51-200 employees
DataCore Support is OUTSTANDING and they release new updates and features frequently (sometimes almost too frequently). View full review »
reviewer1090101
User
DataCore support has always been top-notch whenever we've called on their services, although this has admittedly been rarely due to the stability of the product. View full review »
Rog Fed
Technical Services Manager (Enterprise Systems) at a non-profit with 5,001-10,000 employees
Technical Support is responsive. They could be a little faster when there is a critical emergency, but for the most part, technical support is good. View full review »
Find out what your peers are saying about DataCore, Microsoft, StorMagic and others in Software Defined Storage (SDS). Updated: October 2019.
372,124 professionals have used our research since 2012.
Scott Lambourne
System Administrator at Superior Water And Air
I have only needed to contact them once, and they were quick to assist. Excellent support was provided locally and directly from DataCore. View full review »
MichaelP
Head of IT at a software R&D company with 51-200 employees
Fast, faster, DataCore support. They are also kind and solution-oriented. They are easy to understand, and you have the feeling they want to help you and get you satisfied. View full review »
reviewer1155771
User
We have found that technical support has good skill levels and availability. View full review »
reviewer1068588
User
So far, we have not had to contact customer support. View full review »
sleisse
Senior Manager at a manufacturing company with 51-200 employees
To be honest, we did not need the support until now. View full review »
Michael Ollesch
IT System Administrator
Very fast, very competent, short ways via mail or telephone. View full review »
Mike Felber
User at a government with 501-1,000 employees
quick support enabled ;-) View full review »
reviewer1003731
User at a non-profit with 1,001-5,000 employees
Very helpful support! View full review »
Find out what your peers are saying about DataCore, Microsoft, StorMagic and others in Software Defined Storage (SDS). Updated: October 2019.
372,124 professionals have used our research since 2012.
Sign Up with Email