datto Room for Improvement

Senior IT Consultant at a tech consulting company with 51-200 employees
* No Hyper-V integration * VirtualBox performance is terrible, although KVM is now rolling out * Large agent to install on each VM (due to lack of Hyper-V support) * Unreliable agents - known to cause VMs to reboot, especially older Windows 2008 systems * Lack of VLAN support * Cloud recovery is missing flexibility and the ability to create virtual firewalls or VPNs based on IPsec. Only OpenVPN is supported at this time. * Their cloud recovery option is tedious, a manual process that has to be planned up to 2 weeks for a validation process. * You really need to test it thoroughly to understand its limitations and issues. * Datto chose to build their own cloud, instead of leveraging AWS, Azure or GCP. It looks, feels and behaves like a beta product (lacks maturity). * As expected, customer service, products are in disarray after the reverse acquisition of AutoTask. I recommend that you stay away from Datto. View full review »
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