Deep Instinct Prevention Platform Initial Setup

Aaron Branson - PeerSpot reviewer
Head of Marketing, Cybersecurity Solutions at Netsurion

There were some growing pains early as we adopted this product and discovered issues. We took about six months to roll this out carefully with a few beta testers in various internal departments, then with organization-wide, and then with some early adopter clients.

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Elena Yau - PeerSpot reviewer
Director Of Information Technology at a individual & family service with 201-500 employees

In the beginning, the deployment was more complex because the agent would have issues on a couple of servers and even on some endpoints. We had to troubleshoot with our DI team success engineer. During that time, there was also some co-development happening in the background by the DI team. The DI agent is very tamper-proof, which is good. You don't want a hacker to be able to tamper with the application. We had to work with the development team, in Israel, and they had to send new code and then re-deploy the agent. We had to do a little back and forth to figure out why we weren't able to install the agent and, when we tried to uninstall it, it wasn't working.

Once we got the new agent-uninstaller and the new agent to deploy, it was a lot easier from there. It required a lot of engagement and check-ins with the DI team, which we appreciate. 

But we're past that. It was version 2 of the agent. Now we're on 3.x and we're a few generations past that. It's been a lot more stable since they hired more of a QA team to review the code and put some quality assurance into it. Hopefully, that change will stabilize the development and what gets pushed out. We're a lot better for having DI, but during that time when we were going through the deployment, it was a little harder to figure things out. But we got there with the DI team.

It's a cloud deployment. We started off small with just the IT team and certain groups so that we could see how it feels and how it works. Then we grew it out to scale and we worked on pushing out the MSI package to most of the machines. We're still going through a list of which machines do not have it. We continue to cycle some of the older stuff out and make sure that our assets do have Deep Instinct deployed on them.

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SS
Systems Architect at a government with 5,001-10,000 employees

The initial setup was pretty straightforward. Some training was needed since we needed to understand the environment. 

We deployed to approximately 3,000 endpoints, which took us a couple months since we had to schedule and stage it out.

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Buyer's Guide
Deep Instinct Prevention Platform
April 2024
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PJ
Principal Security Analyst at a government with 5,001-10,000 employees

The initial setup was pretty straightforward. We just had to configure the console, and the professional services were a big part of getting that set up. Once you get the console configured, you deploy the agents. Once we got the automated deployment down, it was really easy. We deploy it through SCCM.

Our deployment took about four months. We have a little over 5,000 users. For deployment we have two desktop staff, which is a redundancy as one person can actually do it. And there are two of us who watch the console every day.

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NH
Security Consultant at IBM Thailand

The solution is deployed on a cloud model.

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David Gorton - PeerSpot reviewer
Managing Director at Novacastrian Cyber Solutions

It doesn't cost us anything to maintain the solution. So as far as investing any time into deployment or maintaining it, there's none. It's deployed very easily. Also, the deployment can be done remotely.

The deployment process takes about one and a half minutes per PC. So depending on the size of the client, we might spend an hour or two deploying it. And depending on the technology our clients possess, they may be able to deploy it by themselves. We can also help them deploy the solution over the phone.

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PK
Owner at a computer software company with 1-10 employees

The initial setup is very straightforward.

The length of time required for deployment depends on the number of users that the client has. We have some clients with 500 to 1,000 users, whereas one of our clients only has eight. I would say that you can finish deploying this product in less than half a day, regardless of size.

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RB
25 Year Managed Security Service Veteran at a tech services company with 11-50 employees

The initial setup is pretty straightforward, at least on PC. Mac OS has a few curveballs to work around, which Apple has built in to protect the environment. But once it's in - I've had it on my MacBook Air for eight months without issue - it just works.

Deployment takes less than 15 minutes. For the install, the initial scan can take ten hours or more depending on how much data there is to be scanned. But it's typically complete within a day.

For deployment, it takes one of our team members a few minutes on the endpoint, or we have also deployed via multiple RMM tools. For the actual day-to-day maintenance and monitoring, and all the security benefits that we stack on top of it, our team is well north of one. When stuff kicks up that merit’s investigation, to validate whether it's an issue or requires further action and escalation, if needed, to the Deep Instinct team, that's what those staff members are doing. They're also making sure that the environment across those 20,000 endpoints - we are approaching 250 to 300 clients - are running clean and healthy on a day-to-day basis. But in general, the tool is effective and efficient.

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EO
Senior Consultant at a tech services company with 11-50 employees

It's very easy. You can deploy to many endpoints in a very short amount of time. If you are doing it manually, it's just one simple command.

I can deploy it in a number of minutes for one or two machines. Configuring the policies takes about five minutes, and then deploying takes another five minutes or. All in all, ten minutes.

In terms of an implementation strategy, to deploy it to the masses it would be easier to go by Microsoft SCCM or any Mass Deployment Tools. You just put in a script and it will run and everyone will be done automatically. You just monitor it through the Deep Instinct dashboard. Usually, in other solutions, you won't get updates until a long time after. Here you see the overall status of every user: Are they registered? Are they deployed? Are they uninstalled? It is very intuitive.

You don't need a lot of people to maintain it. You might need two or three people to do round-the-clock standby. 

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PD
Director at Ancona

It is pretty straightforward to have it working. Its deployment is very fast. You put the agent into a computer or mobile phone, and it is very light. Everything is connected and registered in the console, and the console will do an audit and follow up with every unit in the network. You can get those statistics and information out of the console.

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PG
Director at IT Junction

The Set-up is very straightforward.

For deployment, I just need to extract the agent from the console and send it across and run it. It takes 15 to 20, max, to do a small deployment. Depending on the size of the organization, if using central deployment tool, just put it into an image and deploy it. When it runs it starts talking to the console without any other intervention.  No issues at all.

Depending on the size of the customer, It will take some time to do the initial setup of the console. In total, it will take about an hour-and-a-half to have everything, with the user-group policies defined, the users defined, the sites, and all the other things that can be done without much hassle.

I wanted to put together a standard document which would help customers to just do that but, as it's so simple and straightforward, I just keep everything ready on the console. I create the customer details on the console and just send the agent. 

There's no rocket science involved at all here and that's why it is so easy. There is nothing else to be prepared because there is no system downtime. You don't have to integrate this solution with anything else. It is autonomous and it just does its job.

In terms of staff for deployment, it's a one-man show. And there's hardly any maintenance because, once the agent is deployed, there is nothing else to be maintained, unless there is a conflict with something else. Apart from that, the product doesn't require any maintenance.

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KS
Administrator at BAPS Swaminarayan Sanstha

It was very straightforward and simple. You can obviously do the installation through the command line. It is not a typical EXE file that you just double click and install. 

We have NinjaRMM as our remote management tool for all endpoints. We were able to create a script on NinjaRMM and just do an automated install to Ninja. In a matter of 15 minutes, we had installed it over 200 servers or workstations.

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RW
Regional Technical Manager at a retailer with 201-500 employees

The initial setup is straightforward and easy. Deployment takes three to five seconds. There is no configuration on the agent side. The policy setting is all on the web console. Usually, we use the same implementation for all customers, this is to use the default strategy.

They use a cloud management server. So, I can check logs and do the configuration by simply using the web browser, no matter where I am. This is quite convenient. Also, deployment is easy because it takes one command and three to five seconds. In some cases, when we deploy Deep Instinct, especially in conjunction with existing anti-malware software, we don't need to delete the existing anti-malware. It can co-exist together. Therefore, the company doesn't need to risk removing the existing anti-malware. 

It's not easy to remove an anti-malware application. Usually, you will have some trouble.

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FM
General Manager at a tech vendor with 51-200 employees

The initial setup is a little bit complex. The reason is that there is no online help. The deployment takes one to two days. In terms of an implementation strategy, use it together with Windows Defender.

We have installed it on Win PCs, Mac, and Android. The installation work is very easy.

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Buyer's Guide
Deep Instinct Prevention Platform
April 2024
Learn what your peers think about Deep Instinct Prevention Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.