Deep Instinct Reviews

Deep Instinct is the #23 ranked solution of our top Endpoint Protection (EPP) for Business tools. It's rated 4.2 out of 5 stars, and is most commonly compared to CylancePROTECT - Deep Instinct vs CylancePROTECT

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Puneet Gupta
Real User
Director at IT Junction
Jan 17 2019

What is most valuable?

It is a very easy solution in terms of the deployment. It's just a single agent that has everything in it. You don't have to really think too much about your strategy for… more »

How has it helped my organization?

I had one of the traditional AVs in my environment and I had some sort of unusual behavior on my machine. I was trying to figure out what was going on. The AV did not pick… more »

What needs improvement?

If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect… more »

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are very straightforward. It's two SKUs, one is for the console and the other is for the client. One thing about their licensing program that I like… more »

Which solution did I use previously and why did I switch?

I moved out my other solutions after I got Deep Instinct. I didn't want to have anything else further complicate the matter, in case something happened with a machine. I… more »

What other advice do I have?

I've been sharing all my experiences around using it and how it's secure and that it's the next wave in the security world. It's changing the way security is looked upon… more »

Which other solutions did I evaluate?

I've never come across anything like this. I looked at other things as well. I've been hearing about Carbon Black, Cylance, CrowdStrike, and all the other AI & ML… more »
Robert Boles
Reseller
Cybersecurity Expert at a tech services company with 11-50 employees
Dec 25 2018

What is most valuable?

We provide managed security services to our clients and my belief is the best threat is the one that never happens or is mitigated before it's given an opportunity to establish a foothold. We were approached by a peer of ours about… more »

How has it helped my organization?

Take, for example, EMOTET. It is a really nasty piece of malware. I joke with my clients that it's like the evil party-planner. It gets a foothold and then it pulls in all its bad-guy buddies. EMOTET is exceptionally dangerous because it's… more »

What needs improvement?

The Achilles heel in our industry is reporting. I would love to see exceptional, outstanding level of reporting. I know that's like asking for a unicorn to leap out of the sky with any of these products. But reporting is always the thing… more »

What's my experience with pricing, setup cost, and licensing?

I think the pricing is a huge value. In comparison to the other products out there, it's exceptionally competitively priced. When you consider the lower administrative overhead that it facilitates, it's an absolute value.

What other advice do I have?

Our partners are regional, managed service providers and they source the tool through us. We provide support and design and care and feeding, or we provide training and an escalation point. We've actually got a lot of flexibility in our… more »
Learn what your peers think about Deep Instinct. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,827 professionals have used our research since 2012.
Ethan Ore
Reseller
Senior Consultant at a tech services company with 11-50 employees
Nov 13 2018

What is most valuable?

What is commendable about Deep Instinct is that they have a single platform, regardless of whether you have Windows, Mac, or even Android phone. It's a very good platform… more »

How has it helped my organization?

Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have… more »

What needs improvement?

I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want… more »

What's my experience with pricing, setup cost, and licensing?

Because we are doing the MSSP model for Deep Instinct, we are able to get even very few licenses. Users can sign up even if they have a small office or, of course, a big… more »

Which solution did I use previously and why did I switch?

I work for a company that is a distributor for Deep Instinct. We use it as well as sell it. It's in our interest to be familiar with the product to sell it and support it.

What other advice do I have?

Generally, as a company, we like the solution. As compared to many other solutions on the market, it has a differentiator: the deep learning, and they even share what… more »

Which other solutions did I evaluate?

Now that I have Deep Instinct, I don't know if one day I will just uninstall my current solution. Compared to various competitors, Deep Instinct has a differentiator: It… more »
Chi Wing Wong
Real User
Regional Technical Manager at a retailer with 201-500 employees
Nov 13 2018

What is most valuable?

* High accuracy * High detection rate * Low false positive rates * Easy deployment * It is not necessary to update signatures. * There is no database. The detection rate is very high. In all the… more »

How has it helped my organization?

The installation and configuration are simple in Deep Instinct. The policy is easy, taking maybe a couple minutes to set it up. Usually, we use the default policy setting and enable the SMTP and… more »

What needs improvement?

I am looking forward to them adding Linux in Q1 or Q2 of 2019, as this is often requested by my partners and customers. Currently, Deep Instinct only has Windows, Mac, Android, and iOS. At this point… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. * Compared to Symantec, the pricing is a bit more expensive. * Compared to Sophos Intercept X, the price is about the same or slightly cheaper. * Compared to Carbon Black, it's… more »

What other advice do I have?

Put it on your Internet with your existing anti-malware. You will be amazed. Our information security officer thinks this is a good solution. He definitely gives it a thumbs up. For financial company… more »

Which other solutions did I evaluate?

While there is some malware which can be detected by other applications, all malware can be detected by Deep Instinct. I tested Symantec, and it took two days to install and configure one Symantec… more »
Real User
Owner at a computer software company with 1-10 employees
Sep 04 2020

What is most valuable?

The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods. It is not a traditional EDR.

How has it helped my organization?

We think of this product as a fishing net that fits into the computer and has all of the capabilities and understanding of what ransomware and malware look like. It reacts to the look of ransomware… more »

What needs improvement?

My primary concern is that there are elements of the MSSP model that need updating. Specifically, there are some technical controls that need to be updated and it means that rolling it out is a little… more »

What's my experience with pricing, setup cost, and licensing?

We are satisfied with the pricing. The cost to our customers is $5 CAD per set, per month.

Which solution did I use previously and why did I switch?

We also work with FortiEDR.

What other advice do I have?

The most complicated part about endpoint security these days has to do with COVID because you have so many people who are working remotely, and they made the transition without a lot of forethought… more »
Ronald Rosenbaum
Real User
Managing Director at The IT Agency Pty Ltd
Mar 08 2020

What is most valuable?

This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product. It's fast in comparison and we like that. It's simple, which is okay.

What needs improvement?

Reporting on incidents needs improvement. It doesn't give very much information compared to Sophos. Sophos will give you a graphic that you can zoom in on the subject and find out everything that the exploit tried to do. It gives you a… more »

Which solution did I use previously and why did I switch?

Previously we were using Webroot, but we are in the process of getting rid of it. We are thinking of moving all of our clients to Deep Instinct, and Sophos. We may have some clients on one and some on the other. We have been using Sophos… more »

What other advice do I have?

I would suggest that people seriously consider using Deep Instinct. It's no-frills but effective and lightweight. At this point, I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

We are in the process of evaluating Deep Instinct.
FuyukiMotono
Reseller
General Manager at a tech services company with 51-200 employees
Nov 27 2018

What is most valuable?

The most valuable features are the static/dynamic analyses. Deep Instinct's predictive model has very high accuracy and provides threat information for unknown malware… more »

How has it helped my organization?

It provides a very high detection rate and a very low false-positive rate. It also helps with real-time prevention of unknown malware, easily. For example, when a file… more »

What needs improvement?

The Management Console is not localized.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive but we are satisfied with DI's performance. CPU consumption during scanning is under five percent.

Which solution did I use previously and why did I switch?

We did have a previous solution but the detection rate with DI is higher.

What other advice do I have?

It is a very good and stable product. Our CISO noted that the client features are a little bit different than in our previous product. However, he understood the reasons… more »

Which other solutions did I evaluate?

We evaluated some competitive products, for example, Cylance, and Deep Instinct's false-positive rate was less than one-tenth of Cylance's.
Consultant
Security Consultant at a tech services company with 10,001+ employees
Sep 22 2020

What is most valuable?

The user interface is a good feature. It shows which process has been accessed and the flow. The detections for PowerShell are also pretty good as is the active scripts detection feature.

What needs improvement?

Some of the features are very resource intensive, such as the ransomware detection. It consumed so much of the resource on the endpoints that we have disabled those functions. If they could improve the detection logic so that those elements would consume less resource, that'd be effective. They could also improve the reporting feature so it coul be more like you find in Maltego or IBM's i2. They… more »

What other advice do I have?

I would not recommend this solution for small companies but for companies that deal with sensitive data, I would recommend it as an additional layer of security. It cannot be used as a stand alone product from my perspective, but it can be used with a defense-in-depth approach. I would rate this solution an eight out of 10.

What is Deep Instinct?

Deep Instinct provides comprehensive defense that is designed to protect against the most evasive unknown malware in real- time, across an organization’s endpoints, servers, and mobile devices. Leveraging deep learning’s capabilities of identifying malware from any data source results in total protection: Any threat. Anywhere. Any time.

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