Dell AlertFind Reviews

3.0 out of 5 stars
 (1)
Add sidroy
Real User
Vice President - Operations & Client Support at a tech services company with 51-200 employees
Oct 01 2017

What is most valuable?

Web based access and usage True mass notification for IT emergencies and escalations Streamlined notification creation Multichannel notification channels including SMS, phone and email Ability to tailor escalation groups for targeted... more»

How has it helped my organization?

Dell AlertFind is a fantastic tool for operations and command centers. Most SME's focus on the tools, dashboard, monitoring, workflows, runbooks- but often times the mass notification technology is still email or distribution groups.... more»

What needs improvement?

Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging. Dell AlertFind occupies one of the most critical areas of an critical incident escalation by providing the multi-channel... more»

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