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Mina-Magdy
Senior Infrastructure Solutions Specialist at Fiber Nisr
Real User
Top 20
Very effective virtualization system and end point protection

Pros and Cons

  • "Effective in protecting the virtualization system and end points."
  • "Interfaces need to be improved."

What is our primary use case?

Our company is Dell EMCs largest partner in Egypt and the Middle East. We have a titanium partnership with them and I'm the senior infrastructure solutions specialist.

What is most valuable?

Avamar is a very effective product when it comes to protecting the virtualization system and end points. Data Protection Suite has three recovery and backup protection solutions and Avamar is one of them. It's a very effective product and can be used for replication and high-end enterprise applications. The solution doesn't require a specific backup admin in the environment, every application admin will perform their own backup and data protection process. It's very easy to use. 

What needs improvement?

I believe they need to improve the interfaces. Without official training it's harder to deliver the marketing and the reviews over shared media.

What do I think about the stability of the solution?

This is a very stable and easy to use program. 

How are customer service and technical support?

Dell offers us good technical support. 

What's my experience with pricing, setup cost, and licensing?

Data Protection Suite has Avamar as one of its components and comes with a license that covers a limited number of virtual machines, capacity, and end points. It's not sold as a separate product. I believe $1000 may cover a single socket and covers the whole data center including the endpoint, the replication, the CD and data protection. It's very cost effective and affordable when compared to other solutions. 

What other advice do I have?

I need to rate the Data Protection Suite as a whole, given that Avamar is no longer sold as a separate product. 

I rate the whole solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Olivier Mougin
Architecte Backup at a comms service provider with 10,001+ employees
Real User
Top 5
A stable solution, providing a simple setup procedure, but lacks troubleshooting capabilities

Pros and Cons

  • "The installation of the solution is easy."
  • "When we used the solution, it was still new, and so the customer service/technical support was not the best."

What is our primary use case?

The primary use case of this solution was for projects to backup customer laptops for the application capabilities.

What needs improvement?

The product could be easier to troubleshoot. When I had a problem with the software, I invested a lot of time to find out what the problem was. Once I found the problem, I realized that it was a simple solution, but there were no helpful indications.

As an example, with Avamar, you have a different storage node and if one of these nodes had a problem with an NTP server and there was a different time on the node, nothing would work. Finding the solution to this problem involved many steps, which was not easy to determine.

For how long have I used the solution?

I have been using the solution for 5 or 6 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, but I prefer a solution like NetBackup when I am networking.

How are customer service and technical support?

When we used the solution, it was still new, and so the customer service/technical support was not the best.

How was the initial setup?

The installation of the solution is easy.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is very expensive.

What other advice do I have?


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Absar Khan
Backup Administrator at a financial services firm with 10,001+ employees
Real User
Top 20
Good technical support, good virtual backup functionality, and good support

Pros and Cons

  • "The most valuable feature is the virtual backup."
  • "The reporting should be improved, as we currently have to use another tool for that purpose."

What is our primary use case?

We are using Dell EMC Avamar for backing up our virtual environment.

What is most valuable?

The most valuable feature is the virtual backup.

What needs improvement?

The reporting should be improved, as we currently have to use another tool for that purpose.

For how long have I used the solution?

We have been using Dell EMC Avamar for two years.

What do I think about the stability of the solution?

This has been a stable solution, so far.

What do I think about the scalability of the solution?

This is a scalable product. We have three people who administer it.

How are customer service and technical support?

The technical support from EMC is quite good.

Which solution did I use previously and why did I switch?

Prior to Avamar, I have worked with Veem and with IBM Spectrum Protect.

All of these are specialty tools and from my point of view, all of them are good. For the needs of my organization, EMC Avamar is the preferred option.

How was the initial setup?

The initial setup is of average difficulty. It is not very easy and not very complex.

Which other solutions did I evaluate?

I did not evaluate other solutions.

What other advice do I have?

My advice is that this product covers all of your needs as far as backup is concerned.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Radu Negru
Product Manger at System Plus
Real User
Stable, scalable, and compresses data

Pros and Cons

  • "I like Dell EMC Avamar's compression of data."
  • "The initial setup is a bit complex and could be simpler."

What is our primary use case?

The primary use case is backup, but in this case, my customers want to offload the Avamar server on tape.

What is most valuable?

I like Dell EMC Avamar's compression of data.

It's stable and scalable, and I have not had any problems with it.

What needs improvement?

The initial setup could be a bit simpler.

An offload to tape would be a great additional feature. The audit people ask for data to be put somewhere else in another location to have a gap between backup data and tape, but the Avamar solution only backs up on Avamar store.

For how long have I used the solution?

I've been using it for about two and a half years.

What do I think about the stability of the solution?

It's very stable and is the most stable solution I've seen.

What do I think about the scalability of the solution?

It's scalable, and I have not had any problems with it.

How was the initial setup?

The initial setup is a bit complex and could be simpler.

What's my experience with pricing, setup cost, and licensing?

The price is fair.

What other advice do I have?

If the setup is done right, it can be great.

I would rate Dell EMC Avamar at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
Real User
Top 5Leaderboard
Fast performance and it integrates well with our domains

What is most valuable?

The integration with host domains is very good. The backup and recovery speed is very fast.

What needs improvement?

We have had issues with performing backups in our hybrid environment. I would like to see better integration with third-party applications and platforms.

For how long have I used the solution?

I have been using Dell EMC Avamar for one year.

What do I think about the stability of the solution?

Stability seems good, where you can extend to the cloud from the computer.

What do I think about the scalability of the solution?

I think that Avamar is a scalable solution. We have four people in the company who use it.

How are customer service and technical support?

We are satisfied with technical support from Dell EMC. There is also…

What is most valuable?

The integration with host domains is very good.

The backup and recovery speed is very fast.

What needs improvement?

We have had issues with performing backups in our hybrid environment.

I would like to see better integration with third-party applications and platforms.

For how long have I used the solution?

I have been using Dell EMC Avamar for one year.

What do I think about the stability of the solution?

Stability seems good, where you can extend to the cloud from the computer.

What do I think about the scalability of the solution?

I think that Avamar is a scalable solution. We have four people in the company who use it.

How are customer service and technical support?

We are satisfied with technical support from Dell EMC. There is also support available in the community.

How was the initial setup?

It will take a few hours to deploy, including the configuration.

What other advice do I have?

This is a good product and I recommend it. Overall, I would say that Avamar is great for me.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
DR
Head Cyber Security at a retailer with 10,001+ employees
Real User
Top 5Leaderboard
Easy to use, good performance, but more integration needed

What is our primary use case?

We use Dell EMC Avamar for our critical servers backups.

What is most valuable?

The solution is easy to use and has high performance.

What needs improvement?

The solution could improve by having better integration and more flexibility.

For how long have I used the solution?

I have been using Dell EMC Avamar for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, we have hundreds of users using this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I recommend this solution to others. I rate Dell EMC Avamar…

What is our primary use case?

We use Dell EMC Avamar for our critical servers backups.

What is most valuable?

The solution is easy to use and has high performance.

What needs improvement?

The solution could improve by having better integration and more flexibility.

For how long have I used the solution?

I have been using Dell EMC Avamar for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, we have hundreds of users using this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I recommend this solution to others.

I rate Dell EMC Avamar a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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