Dell EMC Avamar Room for Improvement

Trainer, storage consultant at a tech services company with 201-500 employees

There are some limitations on the backups and the databases so I think that needs a little improvement. The client caches and deduplication system have a few problems.

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Presales Engineer at Eta2u

Its use case is for the VM machines because Avamar is not integrated with the backup and it's much more useful for the bare-metal VM server backup and recovery. It is integrated with the databases but it's not the best solution for big databases.

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Haseeb Sheikh
Assistant Manager IT Infrastructure at ufone

EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition. I think it would be hard to deploy Avamar in the future with the virtual edition as we are protecting our large environment. We would not like to protect our environment in the virtual edition of the Avamar. We would like to protect our environment in a physical version of a new data protection suite that EMC offers - a server solution in the physical form.

They should bring back the physical implementation of the Avamar. In addition to that, they should also add the BMR for Linux that includes AIX and Solaris because right now the BMR for AIX and Solaris is not available.

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Learn what your peers think about Dell EMC Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.
Storage Management Specialist at a healthcare company with 501-1,000 employees

My biggest thing for improvement would be support for either Azure Cool Storage or AWS Glacier. Right now they don't do that. They don't have official works for those peer solutions. It should go hand-in-hand with the solution. 

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Data Protection Specialist at a computer software company with 10,001+ employees

They have come up with Data Protection Central. We have multiple different management layers. For each product, we have a different management interface, so if they could merge all of them into one single-pane view of management, that would be extraordinary. Technically, they've done that but it's still not a single-pane view like in Commvault or in Rubrik, or another one of these new-age unit products. With a single pane, you can manage everything.

If you have to manage your network, it's a different console — It's not easy to manage. They've introduced a Data Protection Center to basically make it easier to manage everything from one console, or at least to report everything on one console which is very good. All the statistics appear, the health and the scheduled services, all of that appears on one screen. Still, to manage it, you have to click and invoke each separate console. If they could just integrate all of that into one console, one HTML Sybase console, then our lives would be much easier. There also needs to be single sign-on support.

We need single sign-on support to access all these different tools instead of having to login individually, which is the current problem — it takes too much effort. You have to go into each one and authenticate separately. You need to enable LDAP authentication for each of these and then proceed to what they need. They don't have role-based access, which is another problem. For example, if you want one person to have less access compared to another person, you can't do that easily.

Management and data analytics could be improved. I would like to see a lot more customizable reports, without coaching professional services regarding the Data Protection Advisor — it's not that simple to do. Also, I'm looking for analytics, for instance, something that tells us about the structure of the data.

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Modern Data Center and Cloud Engineer II at a tech services company with 51-200 employees

The solution does not scale. It would be nice if there were much more scalability capabilities.

The solution could get better at data process managing. It can take more than three or four hours for supporting images. It's critical to do this faster.

It would be helpful if the product could support Linux patches. It's my understanding it only offers HTML.

The product could offer more integration capabilities. 

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Storage Administrator at a hospitality company with 1,001-5,000 employees

The solution is actually moving over to a new PowerProtect solution. I'm not sure, in terms of the roadmap, how long they'll have Avamar and NetWorker as they have now launched a new PowerProtect backup solution.

Therefore, the concern really is what the future will be with another product. Will we have to migrate, for example, and will it be easy or hard to do so?

It would be helpful if there was cloud support.

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Shehan Attapattu
head of presales at a integrator with 11-50 employees

It would be better if we could integrate easily with other platforms. I would like to see better integration with VMware vCenter. We normally integrate Avamar with VMware vCenter Server and virtualize Avamar within the VM. Once, we wanted to backup only a few VMs within the vCenter, without integrating it to the vCenter. But we come across some problems. Without adding the vCenter directly, there was some difficulty in adding the VMs. When we replaced more clients in the OS, this problem was solved.

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Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)

Everyone is now talking about hyperscalers like AWS, Azure and Google, so I guess Data Domain and others are coming in a native format, but the pricing is really expensive compared to the rest of the competitors' software. Beam and maybe Commvault are providing cheaper solutions compared to Avamar and Data Domain on software hyperscalers. They should really move to cloud and reduce the price. It's not a portal service, so we have to buy the devices along with it. That was the problem we kept facing in the market.
Nowadays every backup solution has more features compared to this, but I can't think of anything that needs improving in Avamar because it's already an enterprise tool. 

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Martin De Silva
HSSE Director at a wellness & fitness company with 10,001+ employees

The interface has room for improvement. It's not ideal right now.

The product needs to have compatibility with more advanced systems such as Oracle ASM files.

The automation and orchestration features need work. Other products like Vain, for example, lend themselves to better automation and orchestration. 

If you want to set up integration with a cloud environment, for example, it's very difficult to do that. Avamar doesn't work very well in the cloud environment.

The solution requires better ease of use and compatibility. It would be ideal if it could work with Oracle on an ISM environment.

There needs to be better iintegration into the public cloud environments. 

It would be better if the cost of the product was less.

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Solutions Architect at a tech services company with 5,001-10,000 employees

The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost-competitive in the entry-level range because Veeam pricing is much cheaper than Avamar.

I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms.

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Senior Consultant at a tech company with 11-50 employees

The screen design is a bit back-dated.

The reports are not very presentable.

The price of this product should be lower.

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SAN and UNIX Administrator at a comms service provider with 1,001-5,000 employees

There are limitations when trying to use this solution with Hyper-V. The limitations exist when trying to restore a backup from Hyper-V.

This solution needs to have full integration with Hyper-V, like the way Veeam has. In the hub, the DBA cannot restore the backup directory directly on the host. They have to restore the data disks and then deploy to the VM after this is done.

I would like to see an open-source learning platform for this solution.

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Hermann Eric Steve ZE MVONDO
Expert IT Infrastructure and Systems at ITGSTORE CONSULTING

The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system. 

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Technical Consultant at a tech services company with 10,001+ employees

The user interface needs to be improved. It's not as good as it could be.

There are certain bugs in terms of support. It's too slow. It needs to be more responsive.

We've found the product to be a little costly.

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Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama

Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area. 

When we propose this solution to a customer, the customer always asks us "Okay, can I have backup plus replication as well?". The performance backup, I know it's good, however, some customers ask about the backup plus replication, continuous data protection, or something like that. That's where it falls short.

Avamar should help protect against ransomware or maybe offer some sort of monitoring. It would be great if they had monitoring protection from the ransomware added into the overall offering.

Some customers are asking about an appliance model. It would be nice if they offered that.

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System Admin at a energy/utilities company with 501-1,000 employees

It was challenging to back up our Exchange database, which is one of the reasons we did not continue using this solution. It was very tough, and a case of having to contact the Microsoft Partner Network.

Technical support needs to be improved.

We could not integrate this solution with our tape backup.

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Director at F1 INFOTECH

The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service.

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Principal Architect at a computer software company with 1,001-5,000 employees

Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively.

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Solution Architect at a tech services company with 51-200 employees

This solution is approximately 10 to 20 years old. The technology behind it is very good but the trends are increasing and Avamar and NetWorkers are outdated.

They brought in vProtect solutions, called it PPDM, and rebranded it.

In my opinion, they should destroy all of their products and create them from scratch.

The technology is behind and they have millions of codes. I think that it should be recreated or they should hire another backup and archive company.

The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user, which is why they are moving away from Avamar or Networker.

Recently, they recreated the HTML 5 interface, and it has abilities but it is not mature yet.

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User at a financial services firm with 10,001+ employees

Technical support should be more knowledgeable.

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Senior Infrastructure Solutions Specialist at Fiber Nisr

I believe they need to improve the interfaces. Without official training it's harder to deliver the marketing and the reviews over shared media.

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Olivier Mougin
Architecte Backup at a comms service provider with 10,001+ employees

The product could be easier to troubleshoot. When I had a problem with the software, I invested a lot of time to find out what the problem was. Once I found the problem, I realized that it was a simple solution, but there were no helpful indications.

As an example, with Avamar, you have a different storage node and if one of these nodes had a problem with an NTP server and there was a different time on the node, nothing would work. Finding the solution to this problem involved many steps, which was not easy to determine.

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Absar Khan
Backup Administrator at a financial services firm with 10,001+ employees

The reporting should be improved, as we currently have to use another tool for that purpose.

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Redouane Chtioui
Responsable des Systèmes Départementaux at CIH BANK

We found some difficulty around co-locating with restructuring. I think the co-location between Avamar and vCenter, in my opinion, is not the best.

We like the easy integration with VMware and vCenter, but we'd like to click a button for any kind of virtual machine and then click on backup and restore. It would make things easier if this could be done in a few clicks. Right now, it's a bit more in-depth.  

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Owner at EXnIT Sp. z o.o.

The interface could be more helpful for people.

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System Operation Engineer at Stayfit

The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well.

The solution requires a remote site application in a future release. I believe they are currently working on this. 

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Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama

We have had issues with performing backups in our hybrid environment.

I would like to see better integration with third-party applications and platforms.

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Learn what your peers think about Dell EMC Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.