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Dell EMC Data Domain Boost Competitors and Alternatives

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Read reviews of Dell EMC Data Domain Boost competitors and alternatives

Brian Lippold
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Real User
Top 5Leaderboard
Integrates well, reasonably priced, and provides high level support

Pros and Cons

  • "The solution easily integrates with the backup targets, such as Veeam."
  • "The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap."

What is our primary use case?

We use ExaGrid EX Series for backing up our Veeam Backup, vSphere, or VMware environments.

What is most valuable?

The solution easily integrates with the backup targets, such as Veeam.

What needs improvement?

The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable. It is one of the most stable appliances that we own. We have never had any issues with it, such as bad hard drives. It just runs well.

What do I think about the scalability of the solution?

ExaGrid EX Series is scalable. You can connect another ExaGrid Appliance to it to provide more disk space. I have been told it is simple to upgrade, you do not need to dispose of the current hardware, you can add to it. There is de-duplication and other features that use space but we have not needed to add disk space and we are only at one quarter used so far. 

We had the Barracuda Backup Appliance previously called Barracuda Backup, and it was not flexible, we were running out of space. Some companies do proper specification and then others try to bring their price point down by getting you in. Then in a year or two down the road, you start running out of space, which is what happened to us with the Barracuda solution.

How are customer service and technical support?

One of the most valuable aspects of the ExaGrid EX Series is the support. They dedicate an engineer to us that we deal with. We do not have to call to create a support ticket. We only need to contact our support engineer which is very convenient. Usually, with other companies you contact support and you hope you receive someone half-decent. Their support is excellent and it is easy to set up too.

Which solution did I use previously and why did I switch?

We have previously used other backup solutions, such as Barracuda Backup and Unitrends.

The Barracuda combines two products, the Backup Appliance and the software for backing up. It is similar to having Veeam and ExaGrid together and it is the same with Unitrends. We had Unitrends for approximately five years. it was quite a few years ago and they have improved their product since then. We had many failures and after the fourth hard drive failure with Unitrends is why we first started to look for another solution. If we did not have the failures we most like would still be with them.

How was the initial setup?

The support services guide you through the whole installation process, which was very helpful.

What about the implementation team?

We did the implementation with the help of their support.

What's my experience with pricing, setup cost, and licensing?

The previous solutions I have used both included the Backup Software and the Appliance making it hard to compare to this solution. However, overall the solution is reasonably priced for the features you receive. ExaGrid EX Series is priced better than HP, Dell, and possibly Commvault which I have compared in the past.

Which other solutions did I evaluate?

I have evaluated Commvault, HP, and Dell solutions.

What other advice do I have?

I would advise others that this solution is hands-off and is easy to implement.

I rate ExaGrid EX Series a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DC
Principal Architect Infrastructure Solutions at a recruiting/HR firm with 501-1,000 employees
Real User
Top 20
Straightforward to set up and it scales well

Pros and Cons

  • "The most valuable feature is SnapMirror."
  • "If our customer needs a high-performance storage solution then we don't recommend this product."

What is our primary use case?

We are a solution provider and NetApp FAS is one of the infrastructure-related products that we implement for our clients. Our customers' use cases vary, where some of them use it as a backup target and others use it for the general workload. The primary use case is probably for general workload.

What is most valuable?

The most valuable feature is SnapMirror.

What needs improvement?

If our customer needs a high-performance storage solution then we don't recommend this product.

Some of our customers complain about not liking the UI, whereas others say that they love it. Also, some say that the FAS is too slow and some say that it performs fine. It's all relative and depends on the customer as well as the use case.

For how long have I used the solution?

We have been working with the FAS series for about 10 years.

What do I think about the stability of the solution?

The FAS series is very stable.

What do I think about the scalability of the solution?

The product scales really well.

How are customer service and technical support?

The group that supports FAS supports all of the various NetApp products. I have found their support is responsive and thorough.

Which solution did I use previously and why did I switch?

I regularly work with solutions from NetApp, Dell, and HPE.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price depends on the size and features. I've sold arrays for as little $20,000 USD and as high as $300,000 USD. It would be very difficult to give an average cost.

In some cases, there are costs in addition to the standard licensing fees.

What other advice do I have?

The suitability of this product depends on the use cases and the environment. For places where we sell it, it fits well. In places where it doesn't fit well, we would typically go with another solution like NetApp All-Flash storage, or something from another vendor.

My advice for anybody who is implementing the NetApp FAS series is to make sure that it's the proper fit. Perform a detailed sizing analysis prior to making the purchase.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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