Dell EMC Data Domain Boost Customer Service and Technical Support

Abderahim Raissi
Pre Sales Engineer at a tech services company with 51-200 employees
Technical support for this solution is good, and we haven't had any problems with them. They have a good support team who will discuss any problem. If we have a support ticket then the work is done, without a problem. View full review »
reviewer801057
Senior Solutions Architect at a tech services company with 51-200 employees
The technical support is very special, really. I like it and overall I am very satisfied with the services. View full review »
Trainstore67
Trainer, storage consultant at a tech services company with 201-500 employees
I have never needed to contact technical support personally. View full review »
Learn what your peers think about Dell EMC Data Domain Boost. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.
Coenie Rossouw
Storage Specialist at a comms service provider with 5,001-10,000 employees
The technical support is one of the biggest reasons for choosing EMC products, or staying with them. There was a slight wobble when Dell got into the picture, but I think they've sorted that out now, so now we are happy again. View full review »
Mahmoud-Yassin
Head of IT Infrastructure and Security Operations at a financial services firm with 501-1,000 employees
Excellent. The technical support at EMC is one of the best I have known. View full review »
Pam Hartanto
Information Systems and IT Manager at Chiyoda Almana Engineering LLC
We have not had any trouble with technical support. Sometimes we do not fully understand our problem, then people from technical support arrive and replace the hard disk. It's very good because you have the monitoring. View full review »
reviewer801057
Senior Solutions Architect at a tech services company with 51-200 employees
Technical support is very, very good. I'm satisfied with the level of service we receive form them. View full review »
reviewer884067
Senior Consultant at a healthcare company
The support for the DDB is about eight out of ten. View full review »
reviewer829905
Systems Engineer at a tech services company with 501-1,000 employees
Technical support is good. Overall we've been satisfied with their service. View full review »
StevenJamal
Enterprise Engineer at Computech Limited
Technical support is okay. We've only had limited interactions with them. View full review »
Learn what your peers think about Dell EMC Data Domain Boost. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.