Dell EMC Data Domain Boost Room for Improvement

Backup & Storage Engineer at a retailer with 10,001+ employees

There is nothing that's very difficult about this product right now. However, the GUI can use some improvement. When I compare Cohesity and Data Domain, I think Cohesity is more user friendly. In terms of Data Domain, the restored items should be converted from the Rockwell SQL end. That is the one thing which puts me off being a Data Domain administrator. I should have the authority to restore whatever comes to my end. I should get that capability as an admin. Being an admin, I need to be able to restore the things from my end rather than waiting.

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Pre Sales Engineer at a tech services company with 51-200 employees

During my experience with Data Domain selling and basing on customers feedback, there is really no limitations regarding Data Domain Boost (DD Boost).

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System Engineer at Seal Software

There are some limitations where you cannot use it as a shared server or as a file server, it is limited for the only backup.

We have customers asking for a file server that can be used to share data with their employees, with an organization, or to use it on VMware as a storage unit, but this solution is not suitable.

When we receive requests like this from the customers we recommend building EMC Unity, it's a full package, you can backup, you can share and you can use it as a LAN in your virtualization environment.

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Learn what your peers think about Dell EMC Data Domain Boost. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
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Senior Solutions Architect at a tech services company with 51-200 employees

Like any product, it would be good to improve performance and the ease of dealing with operating the system. It needs a more familiar interface to make it easier to use for everyone. Other than that, I don't think so that there are more features that will be necessary and important for every user. To me, all the features are suitable and convenient. If I was looking for something for Dell to add to the product, it would be notifications.

As far as improvement, the stability of the connection could be improved. The tool itself is okay, but not the gateway between the on-prem Data Domain and the cloud. We have to find a workaround or use third party products. So in the next release, I'd like to see a better connection gateway between cloud and on-prem.

Improvement of the pricing would be a welcome change.

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Trainer, storage consultant at a tech services company with 201-500 employees

This solution should cover more platforms, and there should be more product coverage.

I think that the GUI should be improved because sometimes, not everything is properly displayed.

I would like to see better Fibre Channel support.

DDBoost is one of the most important features of the Data Domain appliance. The acronym stands for Data Domain Bandwidth Optimized OST, which gives the ability to distribute backup job tasks between DD and the host which writes to DD. This is called DSP - Distributed Segment Processing which is used during the backup process.

Another part of DDBoost, Clone Controlled Replication aka File Managed Replication, which is used on backup system site to easily replicate DDBoost created backup pieces of such. Lack of this functionality is, in my opinion, big limitation. When you consult interoperability matrices you will find (as an example of not full coverage)

1. No DDBoost support for Spectrum Space (former Tivoli Storage Manager) which claims market share higher than 15%

2. No support for Managed File Replication for Veeam Backup & Replication DD Boost over FC - which is one of the backup software leaders

The above are the most obvious examples on which I based my RFE to broaden the coverage.

FC improvements – I’d like to run DD replication over FC; if it would be possible then using DDBoost over FC and Replication over FC will remove the necessity for any data movement over IP. This solution would give us a clear separation between transport protocols used for management purposes (TCP) and those used for backup data transfer (FC).

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Storage Specialist at a comms service provider with 5,001-10,000 employees

My experience is that the fact that they give you certain toolsets based on certain modules only makes it difficult for us to save costs due to upgrading. So it would be nice if they could have the same toolset right from the smallest to the biggest modules, but being specific frame-dependent. The toolset itself does whatever I currently want.

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Storage Team Leader at a comms service provider with 10,001+ employees

The deduplication is very bad on this solution. After 85% the utilization gets very bad.

The solution doesn't scale. If you hit your capacity, you need to buy a new device.

Technical support has fallen in quality. It used to be much better.

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Head of IT Infrastructure and Security Operations at a financial services firm with 11-50 employees

The experience of restoring VMware or Veeam Backup is difficult when the backup you are using is a  solution for backup, which is already having a deduplication. When you try to restore from Data Domain, it doesn't work perfectly, because Data Domain is already having a deduplication as well.

This is only a deduplication issue. If you are restoring databases with a normal backup, it will work very fast. However, if you are restoring your database at the deduplication by VM backup, then the deduplication for it will be very slow.

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Information Systems and IT Manager at Chiyoda Almana Engineering LLC

This product is expensive compared to other storage so the price can be improved.

The restore and deduplication features are good, but they can be further improved.

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Senior Solutions Architect at a tech services company with 51-200 employees

The solution needs better performance and a more user-friendly operating system.

The solution needs a better gateway between the on-premises and cloud deployment models. We have to work around it or find a third party to assist. 

The pricing is high, compared to the competition.

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Senior Consultant at a healthcare company

The management interfaces are quite good at the moment. The multi-tier functionality can be improved, but it is quite good. They could improve replication and perhaps support additional sharing network protocols. I would also like to see a better implementation of NFS Version 3, but it is already implemented and quite usable as it is.

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head of presales at a integrator with 11-50 employees

Integration could be better. Sometimes when integrating with different systems, it's not straightforward.

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Systems Engineer at a tech services company with 501-1,000 employees

It should be expanded to include other databases and software. It should also be made easier to restore. 

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Enterprise Engineer at Computech Limited

The solution needs to have a more transparent environment.

The solution needs to be more user-friendly for the end-users.

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System Infrastructure Group Leader at a manufacturing company with 1,001-5,000 employees

The capacity of the solution is very low which is why we're moving to a different product. 

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Learn what your peers think about Dell EMC Data Domain Boost. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.