Dell EMC NetWorker Room for Improvement

Sufyan Khan
Head of Solutions Design & Architecture at New Horizon Computer
It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar. View full review »
Sufyan Khan
Head of Solutions Design & Architecture at New Horizon Computer
It is not easy to understand. It's not easy to deploy. It's complex in nature. When it's deployed, the customers always need to have training from us. In order to make it user-friendly, there is an agent that can be used to back up every product. Networker users many agents, and just like Powerprotect Data Manager, you can install its VM to import the VM into vCenter, and from Center, you can start your backups. With NetWorker, you always need to have one server, and from that server, you need to initiate all backups. You will need to know the interface and NetWorker CLI. It's not user-friendly. If NetWorker could be deployed on a virtual machine, similar to Avamar, that would be a great feature. The features that are required in NetWorker are available in PowerProtect and Avamar. There is no need to enhance Networker, they just need to rename it to PPDM or Avamar. That would be better. View full review »
reviewer1133397
Administrative at a university with 51-200 employees
Technical support could be improved. They shouldn't just serve those who speak English. The technical support should be in the national language of the country they are servicing and not only in English due to the fact that it's sometimes difficult for us to explain all the things that are going wrong in an unfamiliar language. It creates a communication barrier and makes getting problems solved harder. The solution is not easy to administer unless you are very familiar with the product. The licensing rules are difficult to navigate and understand. The administrator's interface should be much easier to navigate. View full review »
Learn what your peers think about Dell EMC NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
446,956 professionals have used our research since 2012.
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
I believe that the reporting could be improved and the report templates should be easier to understand and more comprehensive. I believe they are already working to replace the Java console with the HTML web browser-based administration console which is the other issue. I hope they are able to do this quickly. In terms of my expertise, I can't think of any other issues. View full review »
Wasi Rizvi
IT Specialist at a university with 10,001+ employees
The configuration is too complex. As a backup solution, it's not user-friendly. View full review »
Nezar Hamed
Senior Storage Engineer at a financial services firm with 5,001-10,000 employees
Things could be improved in several areas beginning with support. If you compare it to Commvault or Veritas solutions, their support is better than Networker. In terms of features that are lacking, I think the restore feature is important and it's not available on NetWorker. The other solutions have more programs. For additional features, I'd like to see integration with any storage place. NetWorker finance also doesn't enable deduplication, there is no source deduplication while using NetWorker, it's only accessible if it's on a different domain. I hope to see that in the next release. I also think the data protection adviser should be embedded in the NetWorker software so there is no need to install another server to collect logs. Finally, the PMR is no longer supported in Linux. View full review »
Syseng67
System Engineer / Backup Admin at a government with 10,001+ employees
Configuration for Hyper-V needs to be improved. Our original configuration did not work because of an issue that differed between versions. We are able to do direct backups, but analyzing the logs is not straightforward. There are a lot of things that have to be done from the client-side in order to locate and identify errors. This should be made easier. This solution should support part-loaded data. I would like to see support for the enactment of errors, where the error should be very clear-mannered, on board, with NMC control only. When some backups fail, we investigate all of the possibilities and sometimes have to enter the admin from the client-side. We then have to render the log and investigate that. If it is a Microsoft issue, for example, then we will contact Microsoft. This entire process needs to be enhanced. View full review »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
The system needs better integration with other toolsets. Support could be improved. EMC also needs to offer more information for users online. The solution needs more automation and more reporting, so we don't need to check everything manually. View full review »
reviewer884067
Senior Consultant at a healthcare company
The main problem that we are having had to do with stability. We are looking forward to better stability in future versions. Our customers often ask for better integration with Microsoft Exchange. View full review »
Bolaji Olaloku
Enterprise Backup Administrator at a financial services firm with 501-1,000 employees
The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared. Overall, it isn't intuitive enough. It is a bit complex and not evolving with the technology. View full review »
reviewer1315983
Data Protection at a financial services firm with 10,001+ employees
The components for container support such as Docker and Kubernetes need improvement. They are lacking. Stability needs improvement. Also, scalability could be better. I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups. Image backups are faster. View full review »
Technicon67
Technical Consultant at a tech services company with 201-500 employees
The operating system could be improved. The interface could also be much easier. View full review »
OmarIsmail
Client Infrastructure Technical Specialist at Clicks
I feel that it is a good product. However, if its setup is configured correctly, it will work well but if it's not, it's a total disaster. I think that goes for any backup product. Coming into architectural design thinking, for example, we introduced a backup network. This has helped speed up our backup time and the time it took Windows to backup. That has made a huge difference without impacting reduction systems elsewhere that connects into the same systems. So the main thing would be to optimize scheduling and do the setup correctly, then it will improve the backup features. View full review »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider with 1,001-5,000 employees
They need to improve their level of support. The software also isn't user-friendly like Commvault or Rubrik. The solution errors and management aren't so good in comparison. View full review »
Anat Amar
Backup and Storage Administrator at a media company with 1,001-5,000 employees
The deduplication needs improvement and it could use better integration. View full review »
OscarSuarez
User at aitgrupo
We would like support for tape space reclaim, using either the same or another pool. NetWorker uses only a stage directed to a clone pool, which is not enough to recover space on the tape. View full review »
Learn what your peers think about Dell EMC NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
446,956 professionals have used our research since 2012.