Dell offers very good technical support to its users. The solution's technical support team is very fast. I rate the technical support team of the solution a ten out of ten.

The technical support from the Dell EqualLogic PS series is excellent.

When I need it, Dell provides good support. I'm satisfied with their support.

The technical support for EqualLogic has been universally outstanding. They have met our needs, resolved our issues, and answered our questions.  

Dell has got very good tech support. I would rate them as a 9-out-of-10. There is not really much room for improvement there. The response time and everything are relatively really good.  

We've dealt with technical support and have found them to be helpful and responsive. We're satisfied with the level of service provided to us. 

While the solution has reached its end of life many years ago, and we haven't had technical support in years, before, when it was on offer, it was very good. We didn't have any complaints.

I have used technical support before because the controller that the solution uses needed to be replaced. They sent out a replacement for us very quickly the next day. We have not had any other problems.

Right now technical support is not under Dell's support as Dell just supports the solution for up to five years. After that, we have to get support from a third party.

While we did have Dell support, it was great. We were extremely satisfied with their level of service. Third party support has its limitations, to be honest. However, we're basically just using them to get hardware replacements and not software support.

The technical support from the Dell EqualLogic PS series is excellent.

Technical support has been good to us.

The support was excellent. When there are alerts, they would get them and they would be on it right away, and they would send a technician to replace. If there was a hard drive that failed or controller that failed, they would send a technician. It was always up, never down. Very good support.

I can't say as we have had no significant issues.

Horrible. Very rarely do you meet people with a passion for the product. Meaning, how can people have passion for this product series?