Veeam should work more closely with vCenter. Sometimes the Veeam backup can cause errors that can affect some of operations within the VMware machines. I cannot say whether the bug is with VMware or Veeam, but the companies should work together on this. 

Also, when something breaks, it's not easy for us to fix. I'm running a banking solution at my company and when there's a problem, I need to be proactive and quick to resolve the problem immediately. Any time I spend on the phone with technical support translates into losses for my company. So, training would be very beneficial. Empower me to use your product efficiently. 

It would also be nice for long-term customers to receive some sort of recognition in terms of price reduction.