Dell PowerConnect Switches Customer Service and Technical Support

Peter Van Loon
Network Administrator at a engineering company with 201-500 employees
The technical support is better than Cisco's. It's awesome and better than the others. For the knowledge-based articles, the support web page is better designed. It is more categorized and structured. Everything from A to Z is better managed with Dell Support. View full review »
Benjamin Ighagbon
IT Project Manager at NTSAFRICA Services
We handle the first level of support for our customers. However, if it is something that is beyond our capacity then we contact Dell. The support from Dell is fantastic. It is available 24 hours a day and in all regions. View full review »
AhmedElghawabi
Technical Consultant at a tech services company with 501-1,000 employees
My team has not had much contact with Dell technical support because the Dell switches belong to another team. We are only responsible for installing and configuring them. View full review »
Learn what your peers think about Dell PowerConnect Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
419,536 professionals have used our research since 2012.
reviewer998499
System Administrator at a media company with 51-200 employees
We haven't needed to contact technical support. View full review »
Cezary Majewski
Network Infrastructure Administrator at PCC Intermodal
We've reached out to technical support, and we've had a good experience. Dell offers very good support. View full review »
reviewer1218636
IT Engineer at a financial services firm with 11-50 employees
The technical support for this solution is ok, but I have seen better. They are not the best. At times they have responded quickly, but not always. View full review »
Learn what your peers think about Dell PowerConnect Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
419,536 professionals have used our research since 2012.