Secureworks Taegis ManagedXDR provides fast response and alerting when incidents arise. They also engage in proactive threat hunting, actively examining our customer environment on a monthly basis for specific indicators of compromise. This ensures our safety.

The solution definitely made us way more aware of the possibilities out there. They have a good team, not really the date; it was more of the SecureWorks, the RedCloak agent, and stuff, but they helped us with a vulnerability issue that we had with some Citrix clients a few years ago.

Solved a fundamental problem that lets us all sleep well at night! The service lived up to its reputation as a leader in the space. Not surprisingly, false positives happened, but forced us to register our preferred handling, which were consistently managed per preference going forward.