Secureworks Taegis ManagedXDR Initial Setup

Tom Kar - PeerSpot reviewer
Senior Security Specialist at Sopra

The initial setup process is customer-friendly. We can refer to documentation in case of queries.

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SL
Account Manager at a computer software company with 51-200 employees

The initial setup is not difficult. Again, SecureWorks's support team is very helpful. They have established deployment processes. It's a little bit more complex than Red Canary, but not by a drastic amount.

When it comes to the deployment model, there's a bit of a mix there. I support multiple customers, and I have one that's on SecureWorks on-premise. However, the Taegis XDR platform is fully cloud-based. It's not an on-premise piece.

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AH
IT Manager at a comms service provider with 201-500 employees

The initial setup was easy. However, RedCloak needed a lot of manual interaction on endpoints.

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Buyer's Guide
Secureworks Taegis ManagedXDR
March 2024
Learn what your peers think about Secureworks Taegis ManagedXDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Mohammad Jundiah - PeerSpot reviewer
Infrastructure Specialist at DC technologies

On a scale of one to ten, it's eight out of ten, where one is difficult, and ten is easy to deploy.

Sometimes the deployment has to be fast when you do the active directory deployment, where it deploys on all the devices, but sometimes, it just takes more time when you have to do it device by device. One can take more than one day if you have a big infrastructure.

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MK
Cyber security manager at a retailer with 10,001+ employees

Its installation is quick and easy. If you are a new customer, you just need to create an instance. It is easy and smooth. The cloud deployment takes five to ten minutes.

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RO
Systems Administrator at a tech services company with 501-1,000 employees

Setting up SecureWorks was straightforward overall, but rolling out their sensors was a headache. We still aren't fully deployed on all the endpoints. It's been a very manual process.

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NM
Pre-Sales Engineer at a computer software company with 501-1,000 employees

The initial setup of Dell Secureworks is pretty easy. The implementation can be completed in less than a month.

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RG
Solutions Architect at a computer software company with 51-200 employees

The initial setup was very straight forward.

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SC
Security Consultant at a consultancy with 51-200 employees

The initial setup isn't really straightforward. It's quite involved and rather complex as the solution has a lot of bells and whistles. 

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DN
Network Consultant at a computer software company with 201-500 employees

The initial setup was straightforward.

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PP
Network Engineer at Proen Corp Public Company Limited.

The initial setup is easy and takes less than ten minutes.

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RO
Systems Administrator at a tech services company with 501-1,000 employees

It's a hybrid environment. Secureworks' environment is entirely in the cloud, but we have some on-prem components like vulnerability scanners. We had to set up VMs for those and launch them. 

After deployment, we maintain the vulnerability scanners and endpoints. We also need to configure the proactive response playbooks. Secureworks wasn't very helpful in getting those set up either.

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KG
Information Security Analyst at Detecon Al Saudia Co. Ltd.

The initial setup is straightforward.

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Buyer's Guide
Secureworks Taegis ManagedXDR
March 2024
Learn what your peers think about Secureworks Taegis ManagedXDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.