I rate Secureworks Taegis ManagedXDR a six out of ten. I advise others to learn the query language for the product. It is essential to understand analytics detection rules.

We're pretty satisfied with the solution. I'd advise on the front end, to make sure you engage well with your customer experience manager to learn the platform. Just make sure you're able to take advantage of everything it has to offer. 

It's a powerful tool, and if you don't make the time to learn it, you'll be missing out on functionality. Overall, I would rate the solution an eight out of ten. 

I would recommend using the solution. Overall, I would rate the solution a seven out of ten. 

I would recommend using this solution if you have the money to do it. Overall, I would rate the solution a ten out of ten because Secureworks's team comes weekly, and they tell us what gaps we have in the network and what something happened. Maybe there's a critical error, they come to it's the response, basically. It's the response. 

I would recommend this solution. I would rate Secureworks Red Cloak MDR a seven out of ten.

I rate Dell SecureWorks seven out of 10. They're not terrible, but we feel like we could probably do better with a different vendor.

My advice to anyone looking to implement this solution into their organization would be to not compare product to product, but rather service to service.

Overall, I would rate Dell Secureworks a nine out of ten.

On a scale of one to ten, I'd rate Secureworks Red Cloak MDR an eight, because it's been really good. I don't know everything about it yet.

The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it. It has a good reputation, so I don't really have a lot of insight to give you detailed feedback.

I'm not sure of which version of the solution we are using.

While my company doesn't have a relationship with them, our client who went with the Dell solution did have a pretty strong relationship with Dell already. They were able to leverage that relationship, and bought Dell hardware and so on. They were able to get some good people to demo and to discuss the MSSP solution for them.

It's an internal tool, it was developed internally. My sense is it's still got a ways to go in terms of having a shrink-wrap capability. If you want a shrink-wrap capability, you need to go with something smaller and something that's been out there on the market for a while. Red Cloak is more for internal Dell consultants. 

Overall, I would rate the solution at an eight out of ten.

The advantage of using this solution is that the setup is done quickly and can be done in-house. This solution is also cheaper compared to others on the market. It has allowed us to integrate compliance and monitoring into our systems. 

I would rate this solution a seven out of ten. 

I recommend the solution.

Overall, I rate the solution a seven out of ten.

I rate Secureworks Taegis ManagedXDR seven out of 10. 

I would rate this solution an eight out of ten.