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Dell XC Appliance [EOL] OverviewUNIXBusinessApplication

What is Dell XC Appliance [EOL]?

XC Series hyper-converged appliances integrate Dell EMC 14th generation PowerEdge servers with Nutanix software to offer one of the industry’s most versatile and scalable hyper-converged infrastructure (HCI) platforms. By supporting a choice of hypervisors, XC Series appliances can be deployed quickly for all virtualized workloads to reduce management complexity and total cost of ownership.

Buyer's Guide

Download the Hyper-Converged (HCI) Buyer's Guide including reviews and more. Updated: October 2021

Dell XC Appliance [EOL] Customers

Cardlytics, AEW Energie, Aubert, Zhongtong Information Service, Commune de Villepinte, Teikyo University Hospital

Dell XC Appliance [EOL] Video

Pricing Advice

What users are saying about Dell XC Appliance [EOL] pricing:
  • "We received a good price from Dell."
  • "The pricing for Dell EMC solutions is quite expensive and not really made for small or medium-sized businesses."
  • "The price point is very fair for a product in this category but can vary depending on the components selected within the family of products."
  • "The pricing is good."
  • "The pricing is dependent on the technology and is in direct relation to the manufacturer and the components."

Dell XC Appliance [EOL] Reviews

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JA
IT Technical Operations Manager at a healthcare company with 201-500 employees
Real User
Top 20
Turnkey solution with low management costs that is easy to use

Pros and Cons

  • "The most valuable feature is the low management overhead, and the lower skill set required to manage it."
  • "The cost of using the public cloud deployment is astronomical."

What is our primary use case?

The primary use case is to run all of our production workloads, which are file servers, databases, web servers, and front ends. It's running everything.

What is most valuable?

The most valuable features are the low management overhead, and the lower skill set required to manage it.

All of the additional management tools plug into vCenter, which is our standard virtualization interface for VMware. It has the vRealize Operations Manager, which is the management and the monitoring suite that's available from VMware. This is all incorporated into the product. It's a turnkey solution.

What needs improvement?

The cost of using the public cloud deployment is astronomical.

For how long have I used the solution?

I have been using this particular product for a couple of months.

How are customer service and technical support?

We didn't need to contact technical support. We had Dell support on-site setting up and implementing the solution for us.

How was the initial setup?

We did not have any problems with the initial setup because we hired Dell ProDeploy services to install this solution and get it running.

Deployment was approximately two months from start to finish, and that included the high-level design, racking and stacking, the testing, and the migration of workloads.

What about the implementation team?

We used Dell ProDeploy services to deploy this solution for us.

What was our ROI?

We are getting time back to other things because we are not having to look after the infrastructure, as we have had to do in the past.

What's my experience with pricing, setup cost, and licensing?

We received a good price from Dell. Pricing was pretty much the same apart from the pricing for the public cloud it was astronomical.

Other than licensing fees, we had to pay for our equipment. We calculated that our TCO  is going to be lower with this solution than it was with our traditional three-tier architecture.

Which other solutions did I evaluate?

We looked at Nutanix, NetApp, Public Cloud, and another product called Datrium.

What other advice do I have?

We did a lot of research ahead of time with this solution to make sure that it was stable, scalable, had a good interface, was easy to use, and that it had good technical support.

I don't have enough time with the solution to know what areas need to be improved. When I have run into some difficulties, Dell has let me know that those have been addressed and instruct me or direct me to where I can find and enable certain functions.

These functions are there, but with my inexperience, I didn't know they were there.

I haven't found things that are missing yet.

It's a single driver update that reduces management costs.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mohammad Ishaq
Solutions Architect at SNSKIES PVT LTD
Reseller
Top 5
Reliable, easy to setup and deploy

Pros and Cons

  • "When we compare it to normal hardware servers, I'd say it is quite easy to configure and deploy."
  • "In the next release, I would like to see support for Docker and containers."

What is our primary use case?

We are a solution provider and that is one of the products that we implement for our clients.

Our clients use this for VDI, virtual desktop infrastructure.

What is most valuable?

The vSAN is quite good because if one of the clients goes down then you have a high availability replacement.

The appliance is easy to configure and the deployment is quite easy, as well.

What needs improvement?

I would like to see interoperability available because we are not able to deploy any other hypervisors on these servers. We only support VMware. So, when the customer is looking for a multi-hypervisor platform, it is limited.

In the next release, I would like to see support for Docker and containers. That would be better because right now, we can only deploy things on it. But, if HCI appliances support native containerization then that would be great.

For how long have I used the solution?

I have been working with the Dell XC Appliance for more than a year.

What do I think about the stability of the solution?

This solution is very stable. We have not received any complaints or issues from the customer side.

What do I think about the scalability of the solution?

This solution is scalable and it is normally used for big enterprise. I think that you can scale it to 93 nodes.

An example of a larger deployment that we have done is 10 HCI servers. Our biggest customer we have is 1,500 users.

How are customer service and technical support?

We are regularly in touch with Dell EMC technical support. We are satisfied because local support is quite good. We have had opportunities for mutual collaboration between Dell EMC support and ourselves.

Which solution did I use previously and why did I switch?

I have experience with several other similar solutions and the main difference is scalability. When you are talking about Dell combined with VMware, it speaks for itself.

How was the initial setup?

The initial setup is quite simple. When we compare it to normal hardware servers, I'd say it is quite easy to configure and deploy.

What's my experience with pricing, setup cost, and licensing?

The pricing for Dell EMC solutions is quite expensive and not really made for small or medium-sized businesses.

What other advice do I have?

My advice for people who are selling this product is to first make sure that you educate the customers. The customer doesn't often know much about HCI and what the need to be using it for. If they speak with the Dell EMC pre-sales team or technical team, then they will have a good understanding of it.

Overall, the Dell XC Appliance is a very good product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Find out what your peers are saying about Dell EMC, Nutanix, Cisco and others in Hyper-Converged (HCI). Updated: October 2021.
542,823 professionals have used our research since 2012.
NC
Senior Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Excels in deduplication and compression but needs simpler maintenance

Pros and Cons

  • "The most valuable features are the deduplication and the compression features."
  • "Dell needs to do a lot of work to simplify the maintenance and life-cycle upgrades for the product."

What is our primary use case?

I am a reseller. I sell Dell components and I sell Nutanics. So, I sell these solutions and I also have hands-on experience working with them.  

The main driver for clients who are using the XC Appliance is for reduced maintenance. Clients run workloads on the product and use it for storage. However, they do not want to have a traditional three-tier architecture. This product provides that solution.

What is most valuable?

The feature I think is most valuable are the deduplication and the compression features. Both of these features are very good and very valuable for users.  

What needs improvement?

To improve this product, I think there is a lot of work that is required by Dell to simplify the maintenance and life cycle upgrades. Besides the maintenance and the life cycle needing to be simplified, it is a very good product that what is is expected to do and serves our clients' needs.  

For how long have I used the solution?

I have used it for three years.  

What do I think about the stability of the solution?

The stability of the product is pretty good. There have been no bugs, glitches or crashes that I'm aware of.  

What do I think about the scalability of the solution?

It is easy to scale and expand the platform. Right now we have more than twenty users at several client locations using this solution. These users will be people like IT managers, IT administrators, and maybe other people from the IT departments. But the scaling itself is limited by the clients more than the product.  

How are customer service and technical support?

Other people from my team interact with the technical support team at Dell. I have not heard anything negative so it must be OK.  

Which solution did I use previously and why did I switch?

I am familiar with also with vSAN VMware. We did not switch from this product. We use it as an alternative solution.   

How was the initial setup?

The initial setup was okay. The process itself is not that complex. The life-cycle part of the product is more of a problem. This can interfere with the implementation.  

What's my experience with pricing, setup cost, and licensing?

The price point is very fair for a product in this category. Pricing will vary depending on the components selected within the family of products.  

What other advice do I have?

I think the price point is a good in comparison to other similar products on the market.  

On a scale from one to ten where one is worst and ten is the best, I would rate this product as a six out of ten.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
SS
Technical Solutions Architecture Senior Analyst at a tech services company with 10,001+ employees
MSP
Simple to set up, priced well, built on top of VMware vSAN, and supports SSH VPN

Pros and Cons

  • "The most valuable feature is that you can assign a volume to an off-shore workload on the fly."
  • "Currently, there is no support for the servers that are not in the cluster."

What is most valuable?

The most valuable feature is that you can assign a volume to an off-shore workload on the fly.

It is built on top of VMware vSAN and it is kernel-shared with vSphere. If you are familiar with vSphere then it will be very easy to manage.

With Dell, the most valuable features are the SSH VPN.

You don't have to have separate storage for two different protocols.

The management tool is a good tool that is built on vSan. It integrates well with the vCenter.

What needs improvement?

When I work with VxRail or vSan and I have a cluster, and if I wanted to allocate some of the volumes to workloads that are not in that cluster, whether it's a physical or virtual workload that is not in that cluster, it is not possible.

Looking at the competitors, such as Nutanix, they can carve out volumes from Nutanix clusters and allocate them the virtual workloads.

Currently, there is no support for the servers that are not in the cluster. If this were improved then it would be of great value.

For how long have I used the solution?

I have been selling Dell for three years. 

How are customer service and technical support?

Dell Technical support is of value. I have worked with them for almost three years and I know why Dell Technical support is one of the best.

How was the initial setup?

The initial setup is simplified. I wouldn't say that it is complex. It's very good and simple to deploy.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

What other advice do I have?

I work for integrators, and my role is solution consulting. I secure customers and recommend technology solutions that are available in the market.

To other customers who are looking to implement Dell XC, it's a very good hyper-converged solution. Dell EMC is built on the VMware vSan platform. 

It's a good package from Dell with robust public servers that are incorporated into the solution along with VxRail manager, which makes your life easier.

From a management perspective, it supports almost all of the workloads that you have. It's object storage so that it can serve both, all the protocols. 

This product is good.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
GG
Technical Director at Paraflow Communications Ltd.
Reseller
Top 5
Feature-rich, easy to implement, and the interface receives constant updates

Pros and Cons

  • "What I like the most is that it is easy to implement, easy deployment and that it's easy to manage."
  • "We are not always advised of new features or updates, so we must research to stay up to date."

What is our primary use case?

The primary use case of this solution is for the virtualization of the infrastructure of the company, and data storage.

What is most valuable?

What I like the most is that it is easy to implement, easy deployment and that it's easy to manage.

It's a feature-rich solution with an interface that is in permanent reconstruction and optimization, which is very good.

What needs improvement?

We are not always advised of new features or updates, so we must research to stay up to date. There are regular changes with technologies, new components, and new features. We have to communicate with vendors to remain current.

For how long have I used the solution?

I have been familiar with the Dell XC Appliance for approximately 12 years.

What do I think about the stability of the solution?

This solution is stable and we have not had any issues. I am pleased with the stability.

What do I think about the scalability of the solution?

It's a scalable solution.

We have approximately 5,000 users from various financial institutions, utility companies, and SMB customers in many different departments and positions.

How are customer service and technical support?

The business model of the company is to use indirect methods for technical support.

We are satisfied with the support.

Which solution did I use previously and why did I switch?

Previously, we did not use a different solution.

How was the initial setup?

The initial setup was easy. It's easy to implement this solution and to deploy it.

What about the implementation team?

We implemented and installed this solution by ourselves, using our internal resources.

What's my experience with pricing, setup cost, and licensing?

The pricing is dependent on the technology and is in direct relation to the manufacturer and the components.

What other advice do I have?

I highly recommend this product and the technologies of the company.

After the acquisition of EMC, they can provide a complete portfolio with a wide range to meet with the needs of our customers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
AA
Expert System Engineer at a tech services company with 11-50 employees
Real User
Top 5
A simple solution with excellent customer service and a simple deployment

Pros and Cons

  • "The solution's best feature is its simplicity. It's so simple to deploy it. You've got the VMware, and it's own appliance. It is really helpful. The system is online within half a day and saves so much time."
  • "There should be more provisioning capabilities within the solution."

What is our primary use case?

We primarily use the solution for the consolidation and visualization of terabytes. Occasionally different software is needed as well. 

What is most valuable?

The solution's best feature is its simplicity. It's so simple to deploy it. You've got the VMware, and it's own appliance. It is really helpful. The system is online within half a day and saves so much time. 

What needs improvement?

The storage of the solution and the differing product production could be improved.

There should be more provisioning capabilities within the solution.

For how long have I used the solution?

I've been working with the solution for two to three years. We just use the solution minimally.

What do I think about the scalability of the solution?

The solution supports 64 nodes on the hyper-converged. 

How are customer service and technical support?

The technical support offered by the solution is excellent. We've been extremely satisfied with the level of service provided.

How was the initial setup?

The initial setup was quick and easy. You can have it set up within half a day.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the nature of the product. It may be a bit more expensive than other options.

What other advice do I have?

We use the private cloud deployment model.

We're system integrators and a partner with Dell.

There's a lot of competitors that are good, such as Cisco and HP, but this particular solution is good because it's simple. If a user is looking for a simple solution, I'd advise that they look at Dell.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
AS
System Administrator at a media company with 51-200 employees
Real User
Top 5
Simple with a good user interface and excellent technical support

Pros and Cons

  • "The solution's hardware is great."
  • "The solution's storage size could be improved."

What is most valuable?

Overall, the solution is great.

The product's interface is very user-friendly. 

Dealing with the solution is simple. The hardware is easy to install and implement. 

The technical support is very good.

The solution's hardware is great.

What needs improvement?

The inside of the servers could be improved by increasing the available specs.

The solution's storage size could be improved.

For how long have I used the solution?

I've used the solution for five to six years.

What do I think about the stability of the solution?

The solution is stable. There aren't any bugs, glitches or crashes.

What do I think about the scalability of the solution?

The solution is absolutely scalable. If a company needs to expand, they can do so.

How are customer service and technical support?

Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service we've been given.

How was the initial setup?

The solution was easy to install. It took about 10 days to 2 weeks to deploy everything. The entire process was outstanding.

What other advice do I have?

In 2015 we used the latest version, which had blade servers and storage via Dell EMC. Last year, in November, we installed a new solution. It had a Dell Hyper-converged Infrastructure. It is the latest technology.

This solution is good for medium to enterprise-level organizations.

I would recommend the solution. I'd rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.