Demandware Reviews

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Samuel Jin
User
Director at a tech services company with 201-500 employees
Jul 11 2018

What do you think of Demandware?

What is our primary use case?

For use in an E-commerce website based on commerce cloud. Applied to front-end and order check, and integrated with order management system.

How has it helped my organization?

Demandware helped the company set up a user friendly e-commerce website in a short time frame and offers stable system performance.

What is most valuable?

New functionalities including membership awards and order sourcing awareness in the order check.

What needs improvement?

The cloud services, the information security services, and the compliance support services.

For how long have I used the solution?

Less than one year.
User
Consultant at a retailer with 1,001-5,000 employees
Mar 04 2018

What do you think of Demandware?

What is our primary use case?

eCommerce for consumer packaged goods sold direct to consumers, not via distributors.

How has it helped my organization?

I do not know as we are still in the implementation phase.

What is most valuable?

Ability to quickly add content and manage products along with associated web content easily.   Not having to worry about maintaining one's own infrastructure. 

What needs improvement?

Better access to code and customizability of the solution.  Multi-tenant infrastructure is a blessing and a curse.

For how long have I used the solution?

Still implementing.

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What is Demandware?

Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.

Also known as
Salesforce Commerce Cloud
Demandware customers

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

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