Salesforce Commerce Cloud Stability

DimitriosTsaknakis - PeerSpot reviewer
Senior Manager, Tech Advisory at PricewaterhouseCoopers

I give the stability a ten out of ten.

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Vinayak Bandewar - PeerSpot reviewer
Test Architect at Cognizant

I would rate the stability of this solution a six out of ten.

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Devaiss Mohanty - PeerSpot reviewer
Premium Services Sales- CX Professional Services at Cisco

Salesforce Commerce Cloud is reliable. I have never had to raise a ticket. It is a fast solution. 

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Buyer's Guide
Salesforce Commerce Cloud
March 2024
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
MK
Business Development Manager at The digital Guard

It is a very very stable solution. I would rate its stability an eight out of ten.

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Akshita  Thakur - PeerSpot reviewer
Product Design Manager at FocalCXM

I'd rate Commerce Cloud's stability eight out of ten.

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Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation

We believe the solution is stable. Additionally, because it is running on AWS, customers also have a sense of confidence.

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it_user68583 - PeerSpot reviewer
e-Commerce Solution Architect at TATA Consultancy Services

Minimal. Keep a close eye on order volume throughput if this is your first cloud-based application. The typical adjustments for performance apply.

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Syed Hasan Badshah - PeerSpot reviewer
Salesforce Solution Architect | IT Consultant at CO Founder at Aiva Creative pvt.limited

The stability is very, very high. SFCC is a leader in the world. They have released multiple volumes in the last three years.

The mobile version is completed and now they are releasing their headless architecture, where the front-end and the back-end will be different. Two different teams can work in it. So that will be a giant step in the E-commerce market by Salesforce. So yes, the product is very stable. Nothing crashes. 

But from the development perspective there are some limitations like debugging. If there are things to debug, it should be done very slowly because this debugging is in the code and not on local machines. We are directly connected with the cloud and if there is any internet glitch then the instance or the cloud instance can be halted, which is a real migraine for a developer. So these kinds of limitations are there, but if the product is running on the production instance, it's live and does not crash.

But there are some steps that we have to do like old replication and the content replication, which are actually replicated from a lower to higher environment, meaning from staging to production. Production means a real website so the content and the code are actually set up by a developer or the deployment manager. These are the steps which actually take some time. It's not something that we can do in five or 10 minutes. It can take around two or three hours and our successful release can be done by the SFCC team. The deployment is handled by the service providers.

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JG
Team lead at Nulogic

Stability-wise, I rate the solution a nine out of ten.

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Cristianne Aguiar - PeerSpot reviewer
Data Analytics and Information Designer Lead at Oi S/A

The solution is quite stable.

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it_user72771 - PeerSpot reviewer
Info Sec Consultant at Size 41 Digital

You must tell Commerce Cloud that you are having sales/holidays (even Xmas), so this is not a scalable solution without intervention. When you raise a ticket in their support and tell them, though, it's problem-free, so it's a point to mention, not a huge obstacle.

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RJ
Senior Manager at a computer software company with 10,001+ employees

This is a stable solution. 

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OD
Deputy CEO at Pedro Garcia

I don't have experience personally with stability, however, based on what I understand from clients as well as from other partners, the stability is good. If I was to rate the stability of I would say it's eight out of ten. I have not heard of bugs or glitches, and I have not heard of it crashing or freezing.

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Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation

It is a stable product.

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AC
Student at ECPI Colleges

The stability is pretty good. It hasn't failed me once. 

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Eeshaan Satwalekar - PeerSpot reviewer
Sales Head at Onnivation

This is a stable solution. When maintenance is required, Salesforce notify you almost a week in advance and they usually take place over weekends. 

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JA
Salesforce Programmer at Freelancer

This product is very stable and if you face problems then you can contact support. Unfortunately, they are very annoying to deal with.

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AB
Security Product Manager at Sencinet

The solution is stable. 

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PR
Senior Consultant at a computer software company with 501-1,000 employees

Definitely, this is a stable solution. In terms of volume, and capability, it's very stable.

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RK
Manager at a tech services company with 5,001-10,000 employees

Salesforce is a stable solution. We have not encountered any issues.

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it_user136839 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
All the changes in the platform are made backward compatible. View full review »
it_user307695 - PeerSpot reviewer
System Analyst at a tech services company with 5,001-10,000 employees

Almost no issues.

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Buyer's Guide
Salesforce Commerce Cloud
March 2024
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.