Devo Implementation Team

JB
Security Engineer at Kforce

For deployment, internally, we had four resources from four different teams. We had representatives of the Linux team, the Windows team, the security team, and then our procurement team. We also had members from our MSSP as well as from Devo.

In terms of maintenance, it requires very little maintenance. There are just the log sources themselves and other day-to-day things. The solution itself has been no problem. We don't have anybody dedicated to its maintenance. I own the product from a team perspective. So, I'm 100% engaged with it, but everybody in our team uses it, and we all manage it to some degree. We don't have anybody dedicated to just it. It doesn't need it.

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MU
IT manager at a tech services company with 1,001-5,000 employees

Devo assisted us with the implementation process.

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EM
Cyber Security Engineer at H&R Block, Inc.

We did use a consultant. We worked with Novacoast. We had a relationship with them in the past. They're an MSSP. They really helped us with building the alert logic mainly.

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Buyer's Guide
Devo
March 2024
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AF
Director Cyber Threat Intelligence at IGT

We used Devo's integration professional services. They worked alongside with my team and they have been excellent.

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JM
SVP of Managed Security at CRITICALSTART

It was just us and Devo's team building the integration. Expertise was provided from Devo to help work through some things, which was absolutely excellent.

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GM
CEO at Analytica 42

The staff required will depend on the size of the organization implementation team, change control process, the number of unique data sources, access to those data sources, how hands-on the customer wants to be, and finally their availability and timeline. Based on these factors, you could probably have only one or two Devo engineers or partners like Analytica42 assist a customer and their organization.  It is not a heavy lift technically, but the challenges are more centered around coordination.

For a typical deployment, the Devo team provisions the cloud instances, then Analytica42 are given access to the cloud environment. This model makes it easy for us to work with their customers globally. Once provisioning is complete, we typically are hired to assist customers to onboard their data sources, set-up performance analytics, and build content within the environment.  A lot of times, it is about mining the data and creating detections and rules with the data that gets ingested. For example, a customer might be ingesting AWS data into the Devo platform, we will then build searches and detections off that data to cover a wide range of use cases. Once validated, we also walk the customer through the process to get those alerts operationalized with their SOC or MSSP for validation, triage, and remediation.

It is worth mentioning something that is dear to my experience. Devo invests a lot in customer success. Devo assigns a CSM (Customer Success Manager) who walks the customer thru the whole on-boarding process. They assist with project planning, coordinate the efforts of the customer team with the Devo Professional Services Team or with a partner like Analytica42. They are focused on making sure the customer is happy and successful.

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JH
Director at a computer software company with 1,001-5,000 employees

We worked straight with Devo on pretty much everything. We have a third-party VAR that may provide some value here, but we're working straight with Devo.

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JG
Manager of Security Services at OpenText

We PoC'd the tool, then I built my own deployment strategy as to how my team leverages it, as we leverage it in a different manner than its intended use. 

I was the one that designed and deployed it. It took me maybe a day or two to come up with the exact way that I wanted it to be done and create a document for my team.

We initially had 40 hours of Professional Services that we leveraged to do some customized things that we wanted done. Every customer gets those Professional Services hours with their purchase just to get through the little nuances that are different in every environment. Their Professional Services team was excellent, very responsive, and for anything that we needed, the turnaround time was minimal. So, it was good.

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KG
Director of World Wide Security Services at Open Text

Our in-house team is responsible for deployment.

Each customer is assigned a project manager, and usually, each project manager has 35 customers. My other staff includes a technical project manager, a SOC analyst, and a threat hunter.

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PK
Director of Security Architecture & Engineering at a computer software company with 51-200 employees

Devo's team was involved in the migration and they assisted us quite a bit.

Our experience with them was decent. It wasn't bad. They put in quite a few man-hours helping us create the content and setting up the initial cloud environment. But they misunderstood our overall use case, early on. In the beginning, we were going in the wrong direction for a little bit. Once that was figured out, we were able to get back on track but time was already spent moving in that direction.

But they were very closely involved and helped us scope it out and prep everything. They were instrumental in the migration process.

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César-Rodríguez - PeerSpot reviewer
Works at a construction company with 51-200 employees

We sometimes choose integrators to set up the solution. I have training on the solution and sometimes help customers deploy Devo.

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PP
Director of Security at a tech company with 501-1,000 employees

Devo certainly helped us deploy it initially.

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LV
Digital Security VP at a tech services company with 201-500 employees

Devo professional services assisted us with the implementation.

We have two full-time people in charge of maintenance. This includes tasks like implementing new services, doing correlations, alerts, and management.

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JS
CEO at a tech vendor with 1,001-5,000 employees

We have a big development team as we are a vendor. 

It took two people from our company a few months to deploy the solution with seven people (max) from Devo.

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Buyer's Guide
Devo
March 2024
Learn what your peers think about Devo. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.