Devolutions Remote Desktop Manager Competitors and Alternatives

Read reviews of Devolutions Remote Desktop Manager competitors and alternatives
Jploafgc 400x400
Citrix
Anonymous avatar x80
Real User
System & Network Engineer at a tech company with 1,001-5,000 employees
May 06 2017

What is most valuable?

* ICA protocol performance on a slow network * Adaptive user constraint in a different user environment * Load balancing and HA

How has it helped my organization?

* This product can reduce the cost of a user environment, but only if all components are included for a migration to a Citrix environment. * A Citrix environment can increase the security by centralizing and controlling the user environment.... more»

What needs improvement?

Citrix needs to ameliorate their administrative panel and provide a tool to add more control in the user Citrix environment. An example is Norskale, recently acquired by Citrix. Actually the user profile can only be modified by third part... more»
Teamviewer
TeamViewer
Anonymous avatar x80
Real User
Associate General Counsel at a energy/utilities company with 1,001-5,000 employees
Jan 23 2018

What is most valuable?

The ease in which it operates. I have been able to get complete computer novices in different time zones to download and install the program with ease so that I could troubleshoot their computer issues.

How has it helped my organization?

Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers.

What needs improvement?

Only the paid version allows for file transfer. Also, it is annoying that I have to upgrade every time they release a new version because I can't use an older version to access a new one even if my version is paid and their version is a trial.
Bomgar
Bomgar Corporation
73060784 10f7 44e1 8a5e ca694659618a avatar
Real User
ITSM Administrator at a real estate/law firm with 1,001-5,000 employees
Mar 14 2017

What do you think of Bomgar Remote Support?

Valuable Features: We love the security, the flexibility and our end users especially enjoy the security and knowledge that when we are finished with their computer they can validate that the software was removed from their system. We like that we can customize the solution and we enjoy the screen sharing even on mobile phones. • Improvements to My Organization: Increased our FCR rates and the efficiency of the support desk • Room for Improvement: Linux support leaves quite a bit to be desired. Ubuntu systems have issues with connectivity. • Use of Solution: Longer than I have been with the company, so at least 10 years. • Deployment Issues: None at a;; • Previous Solutions: We did, but nothing came close to Bomgar
7f1094fa edc1 4af9 9292 94eb91495276 avatar
Consultant
President at IBF Consulting
Sep 01 2016

What is most valuable?

The following features of this product are the most valuable to me: * Persistent access * Remote access * Ease of end-user installation session

How has it helped my organization?

We use it for help desk and server monitoring.

What needs improvement?

I would like to see a full-blown fat client/desktop application. LogMeIn has a desktop client which makes it much more convenient to access my computer list and create ad-hoc sessions rather than navigate to a web page and login. I would like... more»

Sign Up with Email