Devolutions Remote Desktop Manager Reviews

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ThomasHiggins
Real User
DevOps Engineer at a tech services company with 51-200 employees
Jan 15 2018

What is most valuable?

The multiple protocols: Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way… more»

How has it helped my organization?

I was able to maintain connections to over 400 different servers and services using password best practices. This allowed me to resolve the issue rather than waste time… more»

What needs improvement?

There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices… more»

What's my experience with pricing, setup cost, and licensing?

Setup costs for most people is negligible. You install the software, then you import the files from what you are using now. If there is no support, creating new entries is… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, I used RDPMan for the RDP connections, PuTTY for SSH connections, and a variety of different applications for various activities, such as VMware Client for… more»

What other advice do I have?

Use the built-in Password Generation tool. * You can store password policies as templates and just call the template to generate a bunch of different passwords that follow… more»

Which other solutions did I evaluate?

* Terminals * PuTTY * mRemote * Dashlane * LastPass * RoboForm * Password Safe * KeePass
Ben Liebowitz, VCP, vExpert
Real User
Enterprise Services Engineer at Turbonomic
Nov 06 2018

What is most valuable?

* Credential storage, Keep Tab on Disconnect, Password Generator are just a few that I use on a regular basis. * Also, Working with cloud services (AWS, Azure, etc) and… more»

How has it helped my organization?

RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in… more»

What needs improvement?

The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when… more»

What's my experience with pricing, setup cost, and licensing?

If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free 1-year Enterprise Evaluation License.

If you previously used a different solution, which one did you use and why did you switch?

Microsoft Remote Desktop Connection Manager. I was looking for something that allowed me to use more than just RDP.

What other advice do I have?

I've been using RDM for almost 10 years now, starting with the free version and eventually moving to the Enterprise version. There is not a day that goes by that I do not… more»

Which other solutions did I evaluate?

I evaluated Royal TS as well. I found RDM to have more features and functionality, especially the features the Enterprise version gives you.
Find out what your peers are saying about Devolutions, TeamViewer, SolarWinds and others in Remote Access. Updated: October 2019.
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Brent Quick
Consultant
Networking & Infrastructure Consultant at a tech vendor with 1-10 employees
Apr 04 2019

What is most valuable?

One credential can be used to access VPN, RDS, and more, but instead of looking that up in one system, typing it into a field/box/login, and maybe getting it wrong. it is… more»

How has it helped my organization?

We used to store information in our CRM system, but it did not allow linking connections with credentials with VPNs. Now, when a consultant wants to connect to a client… more»

What needs improvement?

One issue, as mentioned, we connect to lots of client VPNs. The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server… more»

What's my experience with pricing, setup cost, and licensing?

You can run a full featured trial of the products with support to make sure it will fit you needs.

If you previously used a different solution, which one did you use and why did you switch?

Was using ASG Remote Desktop but they changed their licensing model to be a subscription with much higher prices and if you stopped paying product stopped working.

What other advice do I have?

Try it and you will be impressed.

Which other solutions did I evaluate?

Microsoft RD Man, Keepass, and TeamViewer
Min D.
Consultant
Information Technology Consultant at a tech consulting company with 1-10 employees
Jan 15 2018

What is most valuable?

* Integrated VPN providers - As I mentioned, no need to manually configure clients. * "Inherited" function for credentials - Configure the desired credential at one (top) location, and use the… more»

How has it helped my organization?

With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine. More security with… more»

What needs improvement?

Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager. Security roles could be improved, especially by enabling renaming of a role.

What's my experience with pricing, setup cost, and licensing?

The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free.

If you previously used a different solution, which one did you use and why did you switch?

We started with Excel.

Which other solutions did I evaluate?

ASG-Remote Desktop.
Chris Thibeau
Real User
Technical Support Analyst at a tech vendor with 1,001-5,000 employees
Jan 15 2018

What is most valuable?

I love the tabbed interface. It has credential information saved in the connection settings and the ability to include notes for each entry. I find the feature to "Connect When Available" extremely helpful. When rebooting a device, this feature will ping and port scan the remote device, then once it… more»

How has it helped my organization?

By integrating all our connections previously spread across multiple locations, a lot of time has been saved. The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required.

What needs improvement?

No big cons that I can think of. Sometimes when updating, the install window is on top of the prompt to close the application.

If you previously used a different solution, which one did you use and why did you switch?

Yes, a folder with several .rdp connection files and PuTTY. I switched to have everything in one location with the cloud sync option to save everything across all my work devices.
User
IT Manager at a library with 11-50 employees
Feb 20 2018

What is most valuable?

I find that the snap tool is the most valuable. This way I can monitor four servers at the same time within the network and be able to apply multiple patches and changes in a short amount of time.

How has it helped my organization?

It sped up our response rate to anything that happened in the network. With vCenter it was starting to slow down and the web-based client just took forever to load. Since we have been using this it only takes two to three seconds to remote into one of our servers and be able to make changes and control it.

What needs improvement?

I am still new to this program so I have not tested all of the capabilities. I think it would be great to have some inside knowledge, which is why I joined the VIP section, about the new releases and patches. Other than that I think they are doing a great job!
Andrey Perepelitsyn
Real User
Microsoft SQL Server DBA at a tech services company with 11-50 employees
Jan 15 2018

What do you think of Devolutions Remote Desktop Manager?

What is our primary use case?

Using RDM for my daily work, it helps me manage Remote Desktop Connection with different sets of credentials. Integration with third-party credential storages (like KeePass) allows for managing all credentials in a single place.

How has it helped my organization?

Remote Desktop Manager is integrated with KeePass, which was used for a long time. By doing this, I am able to use familiar credential storage without moving my credentials to newer system.

What is most valuable?

Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment.

What needs improvement?

Maybe some clipboard functions could be added along with integration of different software.  Currently, it is perfect for my…
Jon
User
IS NET Tech 6 at a university with 201-500 employees
Jan 04 2018

What is most valuable?

The most valuable piece is the RDP, because some of our servers are virtual machines, so access to them requires us to use RDP. It helps to have all the data already pre-entered and all I have to do is enter the password.

How has it helped my organization?

It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system. It also allows us to connect to our VNC clients and Lab PC.

What needs improvement?

The filing system of connections is a little clunky, but is completely functional. If there was a way to streamline the process, it would make it nice.

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Devolutions Remote Desktop Manager Questions

What is Devolutions Remote Desktop Manager?

Remote Desktop Manager lets you centralize all your remote connections, passwords and credentials into a unique platform that can be securely shared between users. Drive security, speed and productivity through your organization while reducing risks for your IT department. Join over 400 000 users in more than 140 countries who enjoy our remote connection management solution. Remote Desktop Manager is available in two editions: Free and Enterprise. While the Free edition is perfect for stand-alone users, the Enterprise edition is best suited for multiple users and teams.

Devolutions Remote Desktop Manager customers

HBO, 20th Century Fox, U-Haul, Nasdaq, IBM, Sony, SAP, Prada, Nike, Nokia, EY, Tesla, Fidelity, Space-X, Caterpillar, Maersk, Du Pont, MLS, Bosch, Bridestone, Red Bull

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