Digium Asterisk Overview

What is Digium Asterisk?
Open source PBX system providing a complete telecommunications platform.

Digium Asterisk is also known as Asterisk.

Digium Asterisk Customers
Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay
Digium Asterisk Video

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AK
Technical Lead with 51-200 employees
Real User
Leaderboard
Call recording, call logging, and the stability are pivotal features for our clients

What is our primary use case?

It's for IP telephony. It has performed great. We build our own servers, or sometimes we download a precompiled Asterisk like FreePBX or Elastix. If the client requires it for a call center and installed on his server, then we go with a custom-build. However, if the client wants 20 to 30 phones and it is a small office, then we go with Grandstream or any other ready-made Asterisk equipment like Digium Switchvox.

Pros and Cons

  • "The most valuable features are call recording, call logging, and the stability."
  • "CTI, computer telephony integration, is a necessary component. It must be a part of the basic code. Currently, we need to use external connectors for call centers."

What other advice do I have?

I would rate this solution an eight because it is stable. However, it lacks some features like CTI. We need to depend on third-parties. It has not been open-source and it has not been a vital part of the system.
Pre-Sales Consultant
Vendor
Say Hello to Asterisk and Start Building a Better Business Phone System.

What other advice do I have?

Best Telecommunication solution in the world.
Head of Data Center at a university with 1,001-5,000 employees
Vendor
Question regarding Asterisk VOIP system
Hi, I have been tasked to prepare a plan to upgrade our analogue telephone system into a full-IP unified communications system. We have an experimental Asterisk VOIP system running and its working fine as a workgoup VOIP solution. However, we don't have data on it for systems having a large number of users (500+). This is critical as we plan to replace all our analogue lines with a new VOIP system. For those of you who have experience using this as your IP communications system, I would like to know your experiences with using this product. Any comment or suggestion would be highly appreciated.
Network Engineer at a retailer with 51-200 employees
Vendor
Reliable, cost effective, and efficient solution for communication over Internet Protocol.

What other advice do I have?

With the passage of time I am sure that these cons will be solved, particularly because it has added a lot savings for communication needs. High quality is considered to be not too far away, with the speed and improvement that cover this technology.
Manager of Development at a computer software company with 51-200 employees
Vendor
Reliable VoIP service

Valuable Features:

Cheap Highly customizable for customer needs Flexible to meet many ranges of demands Widely available documentation, help forums and big user base

Room for Improvement:

Difficult to configure and maintain. Needs more in-house management resources.

Other Advice:

I have used it for 4 years for providing Next Generation VoIP services.