Digium Switchvox Reviews

What do you think of Digium Switchvox?

Valuable Features Switchboard • Improvements to My Organization Integrated chat system enables you to send a quick message to a work colleague without calling the person Follow Me feature offers me the convenience of communication from anywhere Easily drag and drop calls to others • Room for Improvement The switchvox mobile app • Use of Solution 4 years • Deployment Issues No • Stability Issues No, Switchvox is very stable • Scalability Issues scaling is seamless • Customer Service and Technical Support Customer Service: I would say Good, I live in West Africa Digium has always delivered Technical Support: Great • Previous Solutions I had tried Cisco at the time and flexibility of integrating with other in-house app was a problem •...

What do you think of Digium Switchvox?

Valuable Features: Switchboard Redesign & Widget  Wall board in Switchboard Browser based video conferencing  Mobile App REST Interface  • Improvements to My Organization: Call Center Management is easier now  Switchvox responsiveness has improve greatly  Our staff are very happy with the new Switchvox • Room for Improvement: UI & UX of the Mobile App • Use of Solution: Experience with Switchvox is 6 years  • Deployment Issues: Deployment was easy, we encountered no issues  • Stability Issues: No • Scalability Issues: No none at the moment  • Customer Service: Great  • Initial Setup: Straightforward  • Implementation Team: In-house