Digium Switchvox Reviews

What do you think of Digium Switchvox?

What is most valuable?: Switchboard • How has it helped my organization?: Integrated chat system enables you to send a quick message to a work colleague without calling the person Follow Me feature offers me the convenience of communication from anywhere Easily drag and drop calls to others • What needs improvement?: The switchvox mobile app • For how long have I used the solution?: 4 years • What was my experience with deployment of the solution?: No • What do I think about the stability of the solution?: No, Switchvox is very stable • What do I think about the scalability of the solution?: scaling is seamless • How is customer service and technical support?: Customer Service: I would say Good, I live in West Africa Digium has always delivered ...

What do you think of Digium Switchvox?

What is most valuable?: Switchboard Redesign & Widget  Wall board in Switchboard Browser based video conferencing  Mobile App REST Interface  • How has it helped my organization?: Call Center Management is easier now  Switchvox responsiveness has improve greatly  Our staff are very happy with the new Switchvox • What needs improvement?: UI & UX of the Mobile App • For how long have I used the solution?: Experience with Switchvox is 6 years  • What was my experience with deployment of the solution?: Deployment was easy, we encountered no issues  • What do I think about the stability of the solution?: No • What do I think about the scalability of the solution?: No none at the moment  • How is customer service and technical...