DocStar ECM Overview

What is DocStar ECM?
Helping businesses translate vision into action for more than 20 years, DocStar offers delivers a flexible and innovative enterprise content management and process automation platform. Easy to implement and use—both in the cloud and on premises—DocStar proven technology and global process expertise empowers organizations to operate at peak performance, navigate change, and grow. By scaling and modernizing operations and enabling greater collaboration, DocStar allows data and transactions to flow efficiently throughout your organization. With increased visibility among employees, customers, and partners, we deliver better business outcomes such as increased auditability and greater ease of compliance.

DocStar ECM is also known as docSTAR eclipse.

Buyer's Guide

Download the Enterprise Content Management Buyer's Guide including reviews and more. Updated: May 2021

DocStar ECM Customers

Gillette Pepsi Companies

United Way of Knoxville

University of Michigan

Mohawk Paper

Cleveland Indians

The City of Camden

Penn Foster Career School

Capital Cardiology Associates

Collier Restaurant Group

DocStar ECM Video

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President/Owner with 51-200 employees
Real User
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.

What other advice do I have?

* Identify internal champion to be accountable during deployment to insure project follow through * Do not over engineer, start simple and then begin to automate processes * Look at the life cycle: origin of document or data, touch points, workflow and retention
CFO at a manufacturing company with 51-200 employees
Using docSTAR to improve information retrieval and reduce storage time & effort has saved us over $13,000 annually
In the past, we had numerous filing cabinets and much inefficiency in how our paper filing systems were being handled. In addition to having an enormous amount of paper stored in the front office, everything eventually would need to be moved to a dead storage room at the end of the year to make room for next year’s paper activity. Something had to give. We needed to be able to access information from those old files, but that was virtually impossible. Even if staff members could get into the dead storage area, there was no guarantee that documents had been filed or re-filed properly, and there was a chance someone removed a file and never returned it. Worse yet, some documents didn’t exist at all, because a fire destroyed them. We needed to improve the efficiency of retrieving information…
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Executive Vice President at a insurance company with 51-200 employees
We integrated our AMS & document management system into one interface to achieve new efficiencies
In 1999, my company saw tremendous potential to increase efficiency and responsiveness by automating paper-intensive work processes and eliminating the need to continually house and reference paper documents. As a result, we became an early user of docSTAR document management systems. Initially, both our agency management software (AMS) and document management system were accessible only through their own separate user interfaces. To perform job functions such as customer service, we had to frequently toggle back-and-forth between the systems. We would check the client name and policy number in the agency management system, and then use this information to locate related documents in docSTAR. Over a typical workday, this process could be repeated many times, diminishing productivity…
Manager of Treasury Compliance with 501-1,000 employees
Ease of installation, ease of use & reasonable price are why our satisfaction continues to be high
My company entered the document management software arena in the summer of 2006, when we signed on with docSTAR and put into use a single Canon duplex color scanner that processed about 60 pages a minute. We integrated document management with our accounts payable process. After we entered invoices into the accounting system, we scanned them into docSTAR. On the accounts receivable side, customer credits are also scanned and available in the system. docSTAR’s DataLink software extracts pre-determined data from the company’s ERP system, Business Planning and Control System (BPCS). Using the DataLink module makes it easier to connect documents with the accounting system by retrieving and reading data contained within the system. We can enter one field and DataLink extracts anywhere from 20…
Payroll/AP Coordinator with 51-200 employees
The simplistic flexibility and the seamless integration pushed us directly to the docSTAR solution
The medical facility I work for is a cardiology practice dedicated to improving the health of patients in my region. In 2012, we found that our paper-based processes were beginning to incur unnecessary costs and inhibit patient services. Time, overwhelming storage space requirements and the potential liability of misplaced document were only some of the notable factors leaving our administration dismayed with the existing document management system. Additionally, some of our employees needed to work from home and it was very cumbersome transporting paper back and forth from the office. The docSTAR solution offered my department the flexibility and accessibility needed to leverage telecommuting opportunities for staff, as well as a far more intelligent platform for moving and managing…
Senior Vice President, Operations with 51-200 employees
docSTAR’s “Workflow Module” has improved our cash flow visibility and control over invoices. Easy to implement and use.
Operating with a small staff, we faced a constant challenge of finding efficiencies and being a good steward of resources entrusted to us by donors. Over the years, managing fundraising campaigns and meeting donor goals became increasingly difficult for a number of reasons. Paper was one. Campaign documents, such as donation forms, donor demographic information and actual donations—checks, for instance—were sometimes disseminated across various offices, filing cabinets and on-site and off-site storage facilities. It was all too common for checks to be on someone’s desk, waiting to be deposited and recorded. In addition, things would sometimes disappear or go missing. For example, somebody might need something from an accounting file and they’d pull it, but not tell us or, not return it in…
CFO with 501-1,000 employees
docSTAR has helped us save at least 40 man-hours a week
In 2011 my company decided it needed a system that could grow and develop toward our goal for each individual restaurant to supply invoice, payroll and revenue data automatically into our accounting software without having to rekey information. After investigating numerous alternatives, we selected docSTAR’s solution. docSTAR’s design allowed us to keep our existing internal processes without having to adapt to a new system. docSTAR was clearly a superior product to our existing solution and no other competitor had the integration that worked with our databases. We were extremely fearful that they would not be able to convert our legacy data. Technical issues kept preventing the conversion. We were given immediate support, as multiple program engineers dedicated their time to analyzing and…
Buyer's Guide
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