Customers who don't use Documentum use emails and documents placed in file stores. Documentum enables users to organize the documents. As a whole, there is a single source of truth for the entire organization to work with. It really saves time spent looking for documents and brings in more productivity.

We conducted a survey, and some employees initially struggled with the new UI, having been accustomed to the old one. But, after providing training, they became comfortable using it. It's a UI preference, and opinions vary from person to person.

The product increased the overall productivity by around 20% to 30%  because we divided the repository. We store over 50 million documents. So, we split those documents, some in Nuxeo, and some in Documentum. So, it definitely boosts our productivity because it's easier to load and manage. But it's not solely due to OpenText. 

We also divided those documents into other software solutions, multiple software solutions, to enhance productivity. So, it does boost our productivity. That's why we purchased it.

Moreover, OpenText Documentum actually helped simplify accelerate our modernization journey.

Before OpenText Documentum, many manual processes were implemented in our organization. Using OpenText Documentum, we've been able to automate a lot of the business processes.

When a field mechanic needs to inspect a pipeline to identify issues, they follow a specific procedure marked by a PSA code. In such cases, they need to access relevant documents stored within the Documentum system, which isn't stored on their personal devices like laptops or iPads. To access these documents, they simply open the Documentum app, enter the assigned PSA code, and, voilà, the system retrieves the associated documentation, including the structural details of the pipeline. 

This quick access enables the mechanic to efficiently pinpoint and address the issue right on the spot, not only facilitating field operations but also ensuring the security of sensitive data through robust implementation.

We use the Life Sciences package. We are in 120 different countries with lots of products, and this is what we run our documentation on.

By implementing Documentum, we moved off paper 25 years ago.

We have various APIs connected to our documented environment. It is connected to many other things. I only have a portion of that. This integration is extremely important for us.

We find Documentum adequate in terms of configurability to make the solution available to our users.

Documentum has helped boost our productivity to some extent. We have an international distribution of content and accessibility around the globe. There is 24/7 access.

Documentum has helped simplify and accelerate our modernization journey. We implemented it as a part of Y2K. That is how long we have been running it.

OpenText Documentum has tremendously improved our organization by organizing it and keeping people accountable.

Implementing Documentum provides a more structured and reliable way of managing and accessing documentation.

Documentum has given us a whole new infrastructure of people that we can sell our solution to. The user base is quite considerable.

We have integrated Documentum with IBM Maximo and SAP. We work alongside all these systems and bring them together from the engineering point of view. We work with AutoCAD. We work with PDFs as well, which is more of a format than a system. These integrations are what our customers are looking for, and this is what we help them do more effectively.

Documentum is very adaptable. We were able to port our solution across other platforms, such as Content Suite and XECM, because of the open nature of Documentum. It allows us to do that.

We have enabled our customers to be able to access their engineering drawings more effectively, which led to more sales for our company and allowed us to be more successful.

Documentum certainly facilitates our customers achieving their digital transformation. What they are looking to do is to make their engineering information more accessible. Documentum in conjunction with our solution allows them to do exactly that.

OpenText Documentum has improved availability and performance in our organization. We can integrate it with different systems. 

Using Documentum has brought several benefits, particularly in streamlining document management and making it trackable. With Documentum, we can monitor who accesses documents, detect any unauthorized activity, and set alerts for confidential documents. This ensures the confidentiality and availability of our critical documents, offering enhanced security and peace of mind.

We don't have a second option to store physical files. OpenText Documentum integrates with our external customers. We don't have to email or print the policy documents. We can link the document directly to the source and send it to our customers. 

It has reduced the amount of paper documents; reducing time and errors in the process. This has improved people effectiveness and avoided missing documents.

Using Document has improved document organization and also made them more secure.

We have several customers and each one has a different "flavor." So the benefits vary with each case.

Reduced request cycle time, along with enhancing request tracking and archiving. Moving towards a paperless organization, it has facilitated paperwork easily in a fast and elegant way.

The organization needs to manage a large number of documents. Depending on the context or application, it produces from 50k documents a year to 200k documents a day.

We designed several solutions for several business contexts. The core of the solution design was the custom-made design specific for the organization, and not the fact that it depended on Documentum. Using Documentum helped in the development process. Application development would be more costly if it was from scratch, rather than using some basic Documentum features.

It helps us achieve enterprise content management. It is quite good.