Documentum xCelerated Composition Platform Customer Service and Technical Support

SamyEwais
Manager, ECM Implementation at International Turnkey Systems - ITS
When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions. I believe OpenText is working to enhance it in the coming years. View full review »
Salih çakır
Developer at Halkbank
We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution. The support needs to be better. View full review »
Find out what your peers are saying about Dell EMC, Comindware, Pega and others in Business Process Management. Updated: May 2020.
418,116 professionals have used our research since 2012.