DocuShare Customer Service and Support

it_user589491 - PeerSpot reviewer
Owner at a tech consulting company with 51-200 employees
Customer Service:

Above industry average.

Technical Support:

Above industry average. The responses were prompt and very polite.

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it_user589353 - PeerSpot reviewer
Technical Lead For Document Management System at a tech services company with 51-200 employees

Technical Support is nonexistent if your licenses have gone beyond the one-year support program. Here in the Southeast Asia region, technical guys are quite scarce.

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JS
Works at a tech services company

I would give the technical support a 9/10 rating.

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