Domo Pricing and License Cost

reviewer1264272
User at a energy/utilities company with 201-500 employees
Because it's software as a service, it's more expensive on the face of it. But there are a lot of variables. I don't have to pay for servers or for infrastructure. I don't have to pay labor for my IT organization to set up or maintain the environment. I don't have to pay for them to upgrade the software, and test it, etc., because when it rolls out, it is transparent and seamless for us. But, because of that, it costs more, I imagine, than Sisense, or Yellowfin, or Power BI. A lot of those make it sound like they're inexpensive, but when you add in all the hidden costs and all of the overhead, it's probably comparable. It's difficult to reach the right, mutually beneficial cost structure for us, and profit structure for Domo, because it's software as a service. In other words, you're paying for that convenience. That's me searching for a criticism, although it's more a characteristic. They've been very flexible in negotiating with us. Still, one of our other shops has Sisense and they've got unlimited licenses for the whole facility for $65,000 for the year, so that's a sweet deal. But that other shop is doing everything behind the scenes. Our 650 Domo licenses are really subscriptions because it's software as a service. With licenses you purchase, there might be annual maintenance, but you purchase them and you own those licenses. With the subscription, you're paying a fee, like Netflix, annually. Similar to Netflix where you don't own the movies, rather you're paying for the use of the environment, with Domo you don't need to set anything up and you have immediate access. You're renting the service. View full review »
Fredrik Schauman
User at TokenMarket Capital
They keep on coming up with more and more apps; they've built an "app economy." Some of them are really expensive, so they're not for startups and smaller companies. They're more like enterprise tools. We couldn't afford some of them, because they were so crazy expensive. But if I was working for a bank, insurance company, or some bigger corporation then, for sure, they could justify those prices. Back then, when we bought it, pricing was very mystical. It seemed like it depended on who you were. There were no prices on the website, nothing public. It was probably on a case-by-case basis. It was silly expensive back then and it probably still is, or even more expensive. But, again, I've sold EMC storage solutions where we were four times more expensive than others and we could justify it. I'm a big believer in: "If you're poor you don't have money to buy poor quality." View full review »
Alex Perez
Business Intelligence at a tech services company with 201-500 employees
Domo is expensive compared to some of its competitors but it is well worth it, mostly because the competitors either want you to store the data yourself, or they have similar pricing that isn't really worth it when you compare some of the features that Domo gives you. View full review »
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Kim Galan
Senior Consultant at Sutherland Global Services
I'm not sure about pricing, but I believe Domo is quite costly. Prior to joining this organization, I had a Domo license with my former employer and I think that license was around $500 to $600 annually. That was for a single license. I think it varies, depending on the organization that is acquiring Domo. View full review »
Irade Kashgary
User at a marketing services firm with 51-200 employees
It is on the pricier end. View full review »
LindsayRobbins
User at a manufacturing company with 1,001-5,000 employees
We have a yearly contract and then we pay, as needed, if we need to add more seats. For about 100 users our cost is $95,800. There are additional costs if you want to have Professional Services hours. If you're going to do a data-shift or implement dashboards, you pay a one-time fee for additional hours to get you set up and running. View full review »
Rohit Chavan
User at CapitalVia Global Research LTD
Pricing was a huge factor. Domo is slightly costly but it's much cheaper than some. If possible, when we renew our subscription we will be requesting a price cut. We can get the same features from competitors. We may have to look for a new subscription. View full review »
Find out what your peers are saying about Domo, Tableau, Microsoft and others in Business Intelligence (BI) Tools. Updated: February 2020.
398,890 professionals have used our research since 2012.